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Customer Facing Project Manager Jobs in Raleigh, NC

Responsibilities : • Assist enterprise customers through successful implementations • Travel to ... Excellent client-facing and internal communication skills • Excellent written and verbal ...

PMP Certified, NOT PM s that have managed networking\hardware projects client facing PM experience ... Prepares sample or high-level project plans to satisfy customer requirements to close deals ...

... facing kick off calls supporting the technical teams on delivery. Administering the project to ... Review new projects in Pulse application, project management system. Work closely with customers ...

Excellent communication and client-facing abilities * Detail-oriented with a commitment to quality ... We accelerate business transformation for our customers. Our expertise in strategy, design ...

This client-facing position ensures seamless project execution by coordinating internal teams, managing key project milestones, and driving revenue through proactive scope management. Acting as the ...

Excellent communication and client-facing abilities * Detail-oriented with a commitment to quality ... We accelerate business transformation for our customers. Our expertise in strategy, design ...

This client-facing position ensures seamless project execution by coordinating internal teams, managing key project milestones, and driving revenue through proactive scope management. Acting as the ...

Travel to customer sites for on-site MaintainX implementation engagements. * Coordinate resources ... Excellent client-facing and internal communication skills * Excellent written and verbal ...

Travel to customer sites for on-site MaintainX implementation engagements. * Coordinate resources ... Excellent client-facing and internal communication skills * Excellent written and verbal ...

Coordinate customer visits and support external presentations and other customer-facing activities * Manage project scope and associated budget, and collaborate with business development on quoting ...

Coordinate customer visits and support external presentations and other customer-facing activities * Manage project scope and associated budget, and collaborate with business development on quoting ...

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Customer Facing Project Manager information

See Raleigh, NC salary details

$35.5K

$88.4K

$110.8K

How much do customer facing project manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for customer facing project manager in Raleigh, NC is $88,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $101,600.00 per year, depending on experience, location, and employer.

How does a Customer Facing Project Manager balance client expectations with internal project constraints?

A Customer Facing Project Manager acts as a bridge between clients and internal teams, ensuring that project goals align with both customer needs and company capabilities. This often involves setting clear communication channels, managing stakeholder expectations, and proactively addressing any potential scope changes or resource limitations. The role requires strong negotiation and problem-solving skills to find mutually agreeable solutions when challenges arise. By fostering transparency and building trust, project managers help ensure successful project delivery while maintaining positive client relationships.

What is a Customer Facing Project Manager?

A Customer Facing Project Manager is a professional who leads and coordinates projects while directly interacting with clients or customers. Their main responsibility is to ensure that the project meets the client's needs and expectations, acting as the primary point of contact between the client and the project team. They manage project timelines, budgets, and deliverables, and also handle client communications, feedback, and issue resolution. This role requires strong communication, organizational, and problem-solving skills to successfully deliver projects and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Facing Project Manager, and why are they important?

To thrive as a Customer Facing Project Manager, you need expertise in project management methodologies, strong organizational skills, and relevant experience or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Asana, or Jira, as well as CRM systems, is typically required. Exceptional communication, problem-solving, and relationship-building abilities set top performers apart in this role. These skills are crucial for effectively managing projects, meeting client expectations, and ensuring successful project delivery in client-centric environments.
What are popular job titles related to Customer Facing Project Manager jobs in Raleigh, NC? For Customer Facing Project Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Customer Facing Project Manager jobs in Raleigh, NC look for? The top searched job categories for Customer Facing Project Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Facing Project Manager jobs? Cities near Raleigh, NC with the most Customer Facing Project Manager job openings:
Enterprise Project Manager

Enterprise Project Manager

MaintainX

Raleigh, NC • On-site

Full-time

Posted 22 days ago


Job description

Job Summary:
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving over 13,000 customers. The Project Manager role is an individual contributor position responsible for planning and overseeing enterprise project rollouts, ensuring they are completed within agreed requirements and budget.
Responsibilities:
• Assist enterprise customers through successful implementations
• Travel to customer sites for on-site MaintainX implementation engagements.
• Coordinate resources for the flawless execution of multiple projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure performance using appropriate project management tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and relevant stakeholders
• Perform risk management to minimize potential risks
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Develop comprehensive project plans to be shared with clients as well as other team members
Qualifications:
Required:
• 7+ years of relevant experience in software implementation, customer onboarding or application engineering.
• Proven experience in on-site large SaaS implementation projects.
• Proven working experience in project management
• BSc/BEng/BA degree or equivalent.
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Strong working knowledge of Microsoft Office
Preferred:
• Experience in manufacturing and industrial space is a benefit.
• Project Management Professional (PMP) certification is a plus
• Experience with project management software tools
Company:
MaintainX provides a CMMS/EAM platform that leverages AI to enhance asset performance and reduce downtime for industrial teams. Founded in 2018, the company is headquartered in San Francisco, USA, with a team of 501-1000 employees. The company is currently Late Stage.