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Customer Facing Project Manager Jobs in Virginia

Project Manager

Roanoke, VA · On-site

$63K - $90K/yr

Project Manager Responsibilities include: Coordinating internal resources and vendors for the ... Excellent client-facing and internal communication skills v Excellent written and verbal ...

Project Manager (Customer Service)

Harrisonburg, VA · On-site

$76K - $97K/yr

As a Project Manager - Customer Service (PM) at Kawneer, you will be a driving force behind the exceptional customer service experience and seamless project execution. Under the general direction of ...

Showing results 21-40

Customer Facing Project Manager information

See Virginia salary details

$36.2K

$90.1K

$113K

How much do customer facing project manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer facing project manager in Virginia is $90,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,800.00 and $103,600.00 per year, depending on experience, location, and employer.

What is a customer facing project manager?

A Customer Facing Project Manager is a professional who leads and coordinates projects while directly interacting with clients or customers. Their main responsibility is to ensure that the project meets the client's needs and expectations, acting as the primary point of contact between the client and the project team. They manage project timelines, budgets, and deliverables, and also handle client communications, feedback, and issue resolution. This role requires strong communication, organizational, and problem-solving skills to successfully deliver projects and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer facing project manager?

To thrive as a Customer Facing Project Manager, you need expertise in project management methodologies, strong organizational skills, and relevant experience or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Asana, or Jira, as well as CRM systems, is typically required. Exceptional communication, problem-solving, and relationship-building abilities set top performers apart in this role. These skills are crucial for effectively managing projects, meeting client expectations, and ensuring successful project delivery in client-centric environments.

How does a customer facing project manager balance client expectations with internal project constraints?

A Customer Facing Project Manager acts as a bridge between clients and internal teams, ensuring that project goals align with both customer needs and company capabilities. This often involves setting clear communication channels, managing stakeholder expectations, and proactively addressing any potential scope changes or resource limitations. The role requires strong negotiation and problem-solving skills to find mutually agreeable solutions when challenges arise. By fostering transparency and building trust, project managers help ensure successful project delivery while maintaining positive client relationships.

What are popular job titles related to Customer Facing Project Manager jobs in Virginia?

For Customer Facing Project Manager jobs in Virginia, the most frequently searched job titles are:

What cities in Virginia are hiring for Customer Facing Project Manager jobs?

Cities in Virginia with the most Customer Facing Project Manager job openings:

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 16 days ago


Job description

At ACI we build our company and our culture not by counting people, but by making our people count!

Atlantic Constructors is seeking dynamic, motivated, career minded individuals to join our expanding team! Atlantic Constructors has been recognized as an industry leader in the Mid-Atlantic Region for over 50 years.

Benefits:

  • $0.00 COST FOR MEDICAL, DENTAL, SHORT TERM DISABILITY & LIFE INSURANCE (EMPLOYEE ONLY) COVERAGE!
  • Dental Insurance Plan
  • Vision Insurance Plan
  • 401(K) Retirement Plan with Generous Company Matching
  • Health Savings Plan with Generous Company Matching
  • Wellness Programs
  • Opportunities for professional growth and development

Atlantic Constructors offers competitive benefits, for more information check out our comprehensive list on our website. ACIBuilds.com

Summary/Objective:

We are seeking a highly driven Modular Project Manager to lead the execution of complex modular construction projects from award through final delivery. This role is responsible for integrating design, VDC/BIM coordination, fabrication, financial performance, and customer engagement into a single, cohesive execution strategy.

The ideal candidate brings a strong balance of technical expertise, financial acumen, operational awareness, and the ability to confidently lead both internal teams and external clients.

Essential Functions:

Project Execution & Leadership:

  • Lead projects from award through fabrication, delivery, and closeout
  • Develop and execute project plans, schedules, and milestones
  • Align engineering, VDC/BIM, procurement, and fabrication teams

Design & VDC/BIM Coordination

  • Guide design development to support modularization and constructability
  • Lead coordination efforts between engineering and VDC/BIM teams
  • Ensure models and drawings are fabrication-ready

Financial Ownership

  • Understand and break down project estimates into execution budgets
  • Manage cost tracking, forecasting, and margin performance
  • Identify risks and implement corrective actions

Scheduling & Production Planning

  • Develop integrated project and fabrication schedules
  • Coordinate material releases and shop workflows
  • Ensure alignment between production and project timelines

Manpower & Resource Planning

  • Forecast labor needs and production loading
  • Optimize resource allocation across projects

KPI & Performance Management

  • Track key metrics including productivity, schedule, cost, and quality
  • Use data to drive decisions and continuous improvement

Customer Interface

  • Serve as the primary point of contact for clients
  • Lead meetings, communicate progress, and manage expectations
  • Build strong, long-term customer relationships

Qualifications

  • Experience in modular construction, fabrication, or industrial project management
  • Strong understanding of VDC/BIM coordination and design processes
  • Proven ability to manage project financials and forecasting
  • Experience with scheduling and production planning
  • Excellent communication and leadership skills
  • Ability to operate in a fast-paced, highly coordinated environment

Work Environment:

  • May work in varying temperatures; both inside and outside, including inclement weather, heat, humidity, cold, and dampness
  • May work in areas with exposure to moderate/high noise levels
  • May be exposed to fumes or airborne particles including dust
  • May be required to work in confined spaces or from high heights

Physical Demands:

  • This role routinely uses construction equipment such as heavy machinery, hand and power tools
  • While performing duties of the job the employee may work aloft, climb, bend, pull, reach overhead, stand/walk for long periods of time and lift up to 50 lbs.
  • Frequently it is required to use hands to finger, handle or feel objects, tools or controls; and reach with hands and arms
  • Must be able to correctly identify all colors of a color-coded cable/wires and see close vision, distance vision, depth perception, peripheral vision and ability to adjust focus

Travel:

  • May require travel

Preferred:

  • 7+ years of project management experience in construction, fabrication, or industrial projects
  • Demonstrated experience managing project financials (cost, forecasting, margin)
  • Experience coordinating across design, fabrication, and/or field execution
  • Strong communication and customer-facing experience
  • Fluent with computer use and software navigation of various kinds to include but not limited to Excel, Microsoft office, Procore.
  • PMP Certification
  • Prior military experience

Visit us at www.acibuilds.com for more information!

Final compensation will be determined based on experience, education, licensure, skills, and other relevant factors

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

An Equal Opportunity/Affirmative Action Employer

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Modular Project Manager