We are looking for an experienced Project Manager to manage the organization of key client projects. Project management responsibilities include delivering every project on time within budget and ...
Quick apply
We are looking for an experienced Project Manager to manage the organization of key client projects. Project management responsibilities include delivering every project on time within budget and ...
We are looking for an experienced Project Manager to manage the organization of key client projects. Project management responsibilities include delivering every project on time within budget and ...
Quick apply
We are looking for an experienced Project Manager to manage the organization of key client projects. Project management responsibilities include delivering every project on time within budget and ...
Project Manager II
Whippany, NJ · On-site
Each perspective and experience makes ConnectiveRx better than the sum of its parts. The Project ... Anticipate, identify, and address the needs of customers/clients, sometimes before those needs are ...
Project Manager II
Whippany, NJ · On-site
Each perspective and experience makes ConnectiveRx better than the sum of its parts. The Project ... Anticipate, identify, and address the needs of customers/clients, sometimes before those needs are ...
Accounting Project Manager
Manhattan, NY · On-site
$90K - $120K/yr
A top-tier Hedge Fund is seeking an experienced Project Manager to join their growing team. This individual will build relationships within the client's organization, produce a high level of customer ...
Accounting Project Manager
Manhattan, NY · On-site
$90K - $120K/yr
A top-tier Hedge Fund is seeking an experienced Project Manager to join their growing team. This individual will build relationships within the client's organization, produce a high level of customer ...
Project Manager
New York, NY · On-site
Description FCA is seeking an experienced Project Manager to join our New York City office. This role provides an opportunity to contribute to an established leadership team while playing a ...
Project Manager
New York, NY · On-site
Description FCA is seeking an experienced Project Manager to join our New York City office. This role provides an opportunity to contribute to an established leadership team while playing a ...
Customer Experience Manager
New York, NY · On-site
$80K - $90K/yr
Aime Leon Dore is looking for a Customer Experience Manager to join our team in New York, New York, reporting directly to Director of Domestic Operations. This position will support ALD's end-to-end ...
Customer Experience Manager
New York, NY · On-site
$80K - $90K/yr
Aime Leon Dore is looking for a Customer Experience Manager to join our team in New York, New York, reporting directly to Director of Domestic Operations. This position will support ALD's end-to-end ...
Project Manager
Manhattan, NY · On-site
Job Title Project Manager Location FCA - NY - New York, NY 10013 US (Primary) Education Bachelor's Degree FCA is seeking an experienced Project Manager to join our New York City office. This role ...
Project Manager
Manhattan, NY · On-site
Job Title Project Manager Location FCA - NY - New York, NY 10013 US (Primary) Education Bachelor's Degree FCA is seeking an experienced Project Manager to join our New York City office. This role ...
Customer Experience Manager
New York, NY · On-site
As Marqeta's CX Manager, you will be at the forefront of transforming customer experience into a competitive advantage. This role puts you in the driver's seat to revolutionize how we deliver ...
Customer Experience Manager
New York, NY · On-site
As Marqeta's CX Manager, you will be at the forefront of transforming customer experience into a competitive advantage. This role puts you in the driver's seat to revolutionize how we deliver ...
Customer Experience Manager
New York, NY · On-site
$80K - $90K/yr
Aimé Leon Dore is looking for a Customer Experience Manager to join our team in New York, New York, reporting directly to Director of Domestic Operations. This position will support ALD's end-to-end ...
Customer Experience Manager
New York, NY · On-site
$80K - $90K/yr
Aimé Leon Dore is looking for a Customer Experience Manager to join our team in New York, New York, reporting directly to Director of Domestic Operations. This position will support ALD's end-to-end ...
Customer Experience Manager
Wayne, NJ · On-site
The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations, cash management, cleanliness, safety and driving sales. How do they do it? As a Five Below leader ...
Customer Experience Manager
Wayne, NJ · On-site
The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations, cash management, cleanliness, safety and driving sales. How do they do it? As a Five Below leader ...
Customer Experience Manager
Raritan, NJ · On-site
The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations, cash management, cleanliness, safety and driving sales. How do they do it? As a Five Below leader ...
Customer Experience Manager
Raritan, NJ · On-site
The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations, cash management, cleanliness, safety and driving sales. How do they do it? As a Five Below leader ...
The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations, cash management, cleanliness, safety and driving sales. How do they do it? As a Five Below leader ...
The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations, cash management, cleanliness, safety and driving sales. How do they do it? As a Five Below leader ...
Customer Experience Specialist
New York, NY · On-site
$65K - $90K/yr
Manage multiple onboarding projects simultaneously, coordinating with teams across Service Delivery ... College degree or equivalent work experience * 2-4 years of direct, customer-facing experience
Customer Experience Specialist
New York, NY · On-site
$65K - $90K/yr
Manage multiple onboarding projects simultaneously, coordinating with teams across Service Delivery ... College degree or equivalent work experience * 2-4 years of direct, customer-facing experience
Customer Experience Specialist
Manhattan, NY · On-site
$65K - $90K/yr
Manage multiple onboarding projects simultaneously, coordinating with teams across Service Delivery ... College degree or equivalent work experience * 2-4 years of direct, customer-facing experience
Customer Experience Specialist
Manhattan, NY · On-site
$65K - $90K/yr
Manage multiple onboarding projects simultaneously, coordinating with teams across Service Delivery ... College degree or equivalent work experience * 2-4 years of direct, customer-facing experience
Customer Experience Specialist
Manhattan, NY · On-site
$65K - $90K/yr
Manage multiple onboarding projects simultaneously, coordinating with teams across Service Delivery ... College degree or equivalent work experience * 2-4 years of direct, customer-facing experience
Customer Experience Specialist
Manhattan, NY · On-site
$65K - $90K/yr
Manage multiple onboarding projects simultaneously, coordinating with teams across Service Delivery ... College degree or equivalent work experience * 2-4 years of direct, customer-facing experience
The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations, cash management, cleanliness, safety and driving sales. How do they do it? As a Five Below leader ...
The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations, cash management, cleanliness, safety and driving sales. How do they do it? As a Five Below leader ...
The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations, cash management, cleanliness, safety and driving sales. How do they do it? As a Five Below leader ...
The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations, cash management, cleanliness, safety and driving sales. How do they do it? As a Five Below leader ...
Customer Experience Associate
New York, NY · On-site
$67K - $75K/yr
Book of the Month is seeking a Member Support Team Lead to help manage our team of high performing ... Proactive and resourceful with the ability to juggle multiple projects at once and prioritize ...
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Customer Experience Associate
New York, NY · On-site
$67K - $75K/yr
Book of the Month is seeking a Member Support Team Lead to help manage our team of high performing ... Proactive and resourceful with the ability to juggle multiple projects at once and prioritize ...
Customer Experience Associate
Manhattan, NY · On-site
$67K - $75K/yr
Manage day-to-day lead tasks for 10-12 agents including approving exceptions, editing responses ... Proactive and resourceful with the ability to juggle multiple projects at once and prioritize ...
Customer Experience Associate
Manhattan, NY · On-site
$67K - $75K/yr
Manage day-to-day lead tasks for 10-12 agents including approving exceptions, editing responses ... Proactive and resourceful with the ability to juggle multiple projects at once and prioritize ...
Customer Experience Associate
New York, NY · On-site
$67K - $75K/yr
Book of the Month is seeking a Member Support Team Lead to help manage our team of high performing ... Proactive and resourceful with the ability to juggle multiple projects at once and prioritize ...
Customer Experience Associate
New York, NY · On-site
$67K - $75K/yr
Book of the Month is seeking a Member Support Team Lead to help manage our team of high performing ... Proactive and resourceful with the ability to juggle multiple projects at once and prioritize ...
Customer Experience Project Manager information
See Springfield, NJ salary details
$38K - $45.3K
2% of jobs
$45.3K - $52.7K
3% of jobs
$52.7K - $60K
2% of jobs
$60K - $67.4K
3% of jobs
$67.4K - $74.7K
1% of jobs
$74.7K - $82K
6% of jobs
$84.8K is the 25th percentile. Wages below this are outliers.
$82K - $89.4K
18% of jobs
The median wage is $95.7K / yr.
$89.4K - $96.7K
16% of jobs
$96.7K - $104K
16% of jobs
$107.2K is the 75th percentile. Wages above this are outliers.
$104K - $111.4K
16% of jobs
$111.4K - $118.7K
16% of jobs
$38K
$94.7K
$118.7K
How much do customer experience project manager jobs pay per year?
As of Aug 20, 2026, the average yearly pay for customer experience project manager in Springfield, NJ is $94,686.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,900.00 and $108,800.00 per year, depending on experience, location, and employer.
What does a customer experience project manager do?
A Customer Experience Project Manager is responsible for overseeing projects aimed at improving the overall experience customers have with a company. They coordinate cross-functional teams, analyze customer feedback, and implement strategies to enhance customer satisfaction. Their work often involves project planning, process optimization, and measuring project success through customer-centric metrics. The ultimate goal is to ensure that every touchpoint with the company meets or exceeds customer expectations.
How does a customer experience project manager typically collaborate with other departments to improve customer satisfaction?
Customer Experience Project Managers often work cross-functionally, partnering with teams such as marketing, customer support, product development, and IT to identify pain points and implement solutions that enhance the overall customer journey. Collaboration involves regular meetings, data sharing, and joint problem-solving to ensure that initiatives align with business goals and customer needs. Building strong relationships and facilitating clear communication across departments are essential for driving impactful projects and maintaining a customer-centric culture.
What are the key skills and qualifications needed to thrive as a customer experience project manager, and why are they important?
To thrive as a Customer Experience Project Manager, you need expertise in project management, customer journey mapping, and a solid understanding of customer experience principles, usually supported by a degree in business or a related field. Proficiency with project management tools (such as Asana or Jira), CRM platforms, and certifications like PMP or CXPA are often expected. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and drive customer-focused initiatives. These skills are crucial for delivering seamless experiences and ensuring projects align with organizational goals and customer needs.
What is the difference between Customer Experience Project Manager vs Customer Service Manager?
| Aspect | Customer Experience Project Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing customer experience improvement projects | Managing customer service teams and daily support operations |
| Required Skills | Project management, customer journey analysis, cross-functional coordination | Team leadership, conflict resolution, customer communication |
| Work Environment | Project-based, cross-departmental collaboration | Customer support centers, call centers, service teams |
| Common Certifications | PMP, Six Sigma, CX certifications | CRM certifications, customer service training |
The Customer Experience Project Manager focuses on leading initiatives to enhance overall customer experience through projects, while the Customer Service Manager manages daily customer support operations. Both roles require strong communication skills, but the Project Manager emphasizes strategic improvements, whereas the Service Manager concentrates on team management and service quality.
What job categories do people searching Customer Experience Project Manager jobs in Springfield, NJ look for?
The top searched job categories for Customer Experience Project Manager jobs in Springfield, NJ are:
What cities near Springfield, NJ are hiring for Customer Experience Project Manager jobs?
Cities near Springfield, NJ with the most Customer Experience Project Manager job openings:
Full-time
Re-posted 7 days ago
Job description
We are looking for an experienced Project Manager to manage the organization of key client projects.
Project management responsibilities include delivering every project on time within budget and scope. Project managers should have a background in business skills, management, budgeting and analysis.
Project managers are skilled at getting the best out of the people and projects that they oversee. They thrive when planning projects and working with project teams.
Responsibilities
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on-time, within the scope and within budget
- Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensure resource availability and allocation
- Develop a detailed project plan to track progress
- Use appropriate verification techniques to manage changes in project scope, schedule and costs
- Measure project performance using appropriate systems, tools and techniques
- Report and escalate to management as needed
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
Requirements
- Great educational background, preferably in the fields of computer science or engineering for technical project managers
- Proven working experience as a project administrator in the information technology sector
- Solid technical background, with understanding or hands-on experience in software development and web technologies
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Microsoft Office
- PMP / PRINCE II certification is a plus