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Customer Experience Program Manager Jobs in Kent, WA

Zortech Solutions

Program Manager

Seattle, WA · On-site

Program Manager Job Location: Seattle, WA Job Duration: 12 Months About this team The Retail ... customer experience. This team is responsible for the seamless integration and deployment of ...

Twitch

Customer Experience Specialist

Seattle, WA

$20.25 - $25.25/hr

Leverage AI tooling and programs such as Data analysis tools to build efficiencies and streamline ... Proficiency with Salesforce or comparable CRM, JIRA, G Suite, GitHub, Slack, and broadcasting ...

Twitch

Customer Experience Specialist

Seattle, WA · On-site

$70K - $115K/yr

Leverage AI tooling and programs such as Data analysis tools to build efficiencies and streamline ... Proficiency with Salesforce or comparable CRM, JIRA, G Suite, GitHub, Slack, and broadcasting ...

Twitch

Customer Experience Specialist

Seattle, WA · On-site

$70K - $115K/yr

Leverage AI tooling and programs such as Data analysis tools to build efficiencies and streamline ... Proficiency with Salesforce or comparable CRM, JIRA, G Suite, GitHub, Slack, and broadcasting ...

Quickparts Acquisition Inc

Program Manager

Seattle, WA · On-site

$80K - $100K/yr

Program Manager Build. Lead. Transform. If you thrive on connecting teams, resolving issues ... a customer-first mindset * Intermediate understanding of manufacturing processes (experience with ...

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Showing results 21-40

All JobsCustomer Experience Program JobsCustomer Experience Program Manager JobsCustomer Experience Program Manager Jobs in Kent, WA

Customer Experience Program Manager information

See Kent, WA salary details

$10

$61

$96

How much do customer experience program manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer experience program manager in Kent, WA is $61.05, according to ZipRecruiter salary data. Most workers in this role earn between $40.72 and $78.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer experience program manager, and why are they important?

To thrive as a Customer Experience Program Manager, you need expertise in customer journey mapping, program management, and analytics, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and experience with project management frameworks such as Agile or Six Sigma are commonly required. Strong communication, stakeholder management, and problem-solving skills help you drive cross-functional collaboration and advocate for the customer. These competencies ensure effective program delivery, continuous improvement, and enhanced customer satisfaction.

What is the difference between Customer Experience Program Manager vs Customer Service Manager?

AspectCustomer Experience Program ManagerCustomer Service Manager
Primary FocusDesigning and improving overall customer experience strategiesManaging customer service teams and daily support operations
Skills & CertificationsCustomer experience, project management, data analysisCustomer service, team leadership, conflict resolution
Work EnvironmentCross-departmental, strategic planningCustomer support centers, call centers
Industry UsageRetail, tech, finance, healthcareRetail, hospitality, telecom, banking

The Customer Experience Program Manager focuses on developing strategies to enhance the overall customer journey, while the Customer Service Manager oversees daily customer support operations. Both roles require strong communication skills, but the Program Manager emphasizes strategic planning and data analysis, whereas the Service Manager concentrates on team management and service quality.

How does a customer experience program manager typically collaborate across departments to drive customer-centric initiatives?

A Customer Experience Program Manager frequently works cross-functionally with teams such as product development, marketing, sales, and customer support to ensure a unified approach to customer satisfaction. This role involves coordinating meetings, gathering feedback, and aligning various stakeholders around customer experience goals. Effective collaboration is essential for identifying pain points, implementing solutions, and tracking the impact of customer experience programs. By bridging departmental gaps, the Program Manager helps maintain a consistent, high-quality experience for customers throughout their journey.
What job categories do people searching Customer Experience Program Manager jobs in Kent, WA look for? The top searched job categories for Customer Experience Program Manager jobs in Kent, WA are:
What cities near Kent, WA are hiring for Customer Experience Program Manager jobs? Cities near Kent, WA with the most Customer Experience Program Manager job openings:
Customer Experience Program Manager jobs near you
Infographic showing various Customer Experience Program Manager job openings in Kent, WA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $126,983 per year, or $61 per hour.

Agentic AI Project Experience Program (Remote)

Sapsol Technologies Inc

Seattle, WA • Remote

Full-time

Re-posted 15 days ago

Job description

AI Workflow Automation & Enterprise AI Systems Exposure

SAPSOL Technologies Inc. is offering an 8-Week Agentic AI Project Experience Program designed for individuals interested in gaining hands-on exposure to AI workflow automation, enterprise AI systems, AI agents, and modern automation technologies used in business environments.

This program is structured around real-time scenario-based projects and collaborative workflow implementations to help participants strengthen their practical understanding of AI automation concepts and enterprise workflow design.

Program Highlights
  • 8-Week Weekend Program
  • Real-Time Scenario-Based Project Exposure
  • AI Workflow Automation Projects
  • Enterprise AI Use Cases
  • Team-Based Collaboration Activities
  • Portfolio-Oriented Project Work
  • Mentor-Guided Sessions
  • Exposure to Modern AI Automation Tools
Technologies & Platforms Covered

Participants may gain exposure to:

  • n8n Workflow Automation
  • AI Agents & Multi-Agent Systems
  • OpenAI / LLM Integrations
  • REST APIs & Webhooks
  • Prompt Engineering
  • RAG Systems
  • Airtable / PostgreSQL
  • Google Workspace Integrations
  • Slack / CRM Workflow Integrations
Project Exposure Areas

Participants may work on projects involving:

  • AI Resume Screening Systems
  • AI Interview Evaluation Workflows
  • AI Customer Support Chatbots
  • AI Research Assistants
  • AI Content Automation Systems
  • AI Ticket Classification Systems
  • Enterprise Workflow Automation
  • AI Document Processing Systems
  • AI Sales Outreach Automation
  • Multi-Agent Workflow Systems
Project Portfolio Exposure

Throughout the program, participants work on project-oriented assignments and workflow implementations that can help strengthen their professional project portfolio.

Participants may gain exposure to:

  • AI workflow architecture
  • Automation system design
  • API integration workflows
  • Prompt engineering concepts
  • Documentation practices
  • Workflow testing activities
  • Team collaboration environments
  • Enterprise AI implementation concepts

This program is intended to help participants build practical exposure and showcase project-oriented AI workflow experience in professional discussions and resumes.

Program Structure
  • Weekend-based live sessions
  • Guided workflow implementation activities
  • Real-time scenario-based exercises
  • Team collaboration activities
  • Mentor-led walkthroughs
  • Structured learning path from AI foundations to enterprise workflow systems
Who Can Apply

This program may be suitable for:

  • Students & Recent Graduates
  • Developers & Engineers
  • Business Analysts
  • Career Transition Candidates
  • Automation Enthusiasts
  • Professionals interested in AI workflow technologies

Candidates with exposure or interest in APIs, automation tools, AI concepts, workflow systems, or low-code/no-code platforms are encouraged to apply.

No advanced coding background is required for beginners willing to learn.

Important Note

This is a structured project experience program intended to provide exposure to AI workflow systems, enterprise automation concepts, and project-oriented learning activities. This is not an employment opportunity.

Any program fees associated with participation are related to mentorship, learning infrastructure, tools access, project environments, and guided project support.

Application Process

Interested candidates may apply with:

  • Updated Resume
  • LinkedIn Profile (optional)
  • Brief summary of technical interests

Candidates may also send their updated resume directly to:
sushma@sapsol.com

Apply