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Customer Experience Operations Manager Jobs in Nebraska

Cintas

Operations Manager

Omaha, NE · On-site

... customer satisfaction; directing all Facility Service partners by proper utilization of sound ... Management experience in a service environment Benefits Cintas offers comprehensive and competitive ...

United Rentals

Operations Manager

Omaha, NE · On-site

By working closely with the Branch Manager, you will ensure safety, world-class customer service ... Bachelor's degree preferred 3+ years of sales and operational experience Basic knowledge of the ...

TRITON STONE

Operations Manager

Omaha, NE · On-site

Strong record-keeping experience * Persistent Follow-Up and Follow-Through * Planning and ... to meet customers' needs. Take steps now towards building a meaningful career with a growing ...

Genesis Health Clubs

Operations Manager

Lincoln, NE · On-site

$3.2K - $4.0K/mo

... Club Manager with all club operations as needed * Responsible for daily register deposits ... Experience in cash handling and credit cards * 1-2 Years' experience in customer service function ...

IntoMetal

Operations Manager

Lincoln, NE · On-site

Strong base knowledge of continuous improvement/Lean tools with experience in application ... Kinney Manufacturing's commitment is to provide our customers, suppliers and team members with the ...

Webforge

Operations Manager

Valley, NE · On-site

Ability to interact effectively with customers and suppliers * Must be a person of passion and ... Must have experience with budgeting, forecasting and cost controlling measures within a ...

Alphia

Operations Manager

Pawnee City, NE · On-site

... to our customers. Ensure all equipment is maintained to ensure operating efficiency. Provide ... Experience: A minimum of 5 years production and supervisory experience in a manufacturing ...

Genesis Health Clubs

Operations Manager

Lincoln, NE · On-site

$3.2K - $4.0K/mo

... Club Manager with all club operations as needed * Responsible for daily register deposits ... Experience in cash handling and credit cards * 1-2 Years' experience in customer service function ...

CHHJ LINCOLN, LLC

Operations Manager

Omaha, NE · On-site

$36K - $45K/yr

Required Experience and Skills : * Must be at least 18yr old * Must posess a valid Drivers license ... Must enjoy hard work, world class customer service and helping others * Must want to be a part of a ...

Alphia

Operations Manager

Pawnee City, NE · On-site

... to our customers. Ensure all equipment is maintained to ensure operating efficiency. Provide ... Experience: A minimum of 5 years production and supervisory experience in a manufacturing ...

U.S. Silica Company

Operations Manager

Blair, NE

Demonstrated experience leading teams and driving operational performance. * Strong leadership, team management, and decision-making skills. * Strong technical, troubleshooting, and problem-solving ...

TJX Companies

Customer Experience Coordinator

Omaha, NE

$16 - $16.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

TJX Companies

Customer Experience Coordinator

Omaha, NE · On-site

$16 - $16.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

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All JobsCustomer Experience Operations JobsCustomer Experience Operations Manager JobsCustomer Experience Operations Manager Jobs in Nebraska

Customer Experience Operations Manager information

See Nebraska salary details

$42.4K

$117.9K

$129.2K

How much do customer experience operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer experience operations manager in Nebraska is $117,920.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,800.00 and $127,800.00 per year, depending on experience, location, and employer.

How does a customer experience operations manager typically collaborate with other departments to improve the customer journey?

A Customer Experience Operations Manager regularly works cross-functionally with teams such as product development, marketing, sales, and customer support to identify pain points and streamline processes impacting the customer journey. They often facilitate meetings, analyze feedback, and coordinate initiatives that align customer needs with business objectives. Effective collaboration ensures a unified approach to delivering consistent and high-quality experiences at every customer touchpoint, making relationship-building and strong communication skills essential in this role.

What is the difference between Customer Experience Operations Manager vs Customer Service Manager?

AspectCustomer Experience Operations ManagerCustomer Service Manager
Primary FocusOptimizing overall customer experience and operational efficiencyManaging customer service teams and resolving customer issues
Required SkillsData analysis, process improvement, cross-department coordinationTeam leadership, communication, conflict resolution
Work EnvironmentCross-functional teams, strategic planningCustomer support centers, direct team management
Common UsageUsed in organizations focusing on customer journey and experience enhancementUsed in organizations emphasizing direct customer support and issue resolution

The Customer Experience Operations Manager focuses on improving the overall customer journey and operational processes, often working across departments. In contrast, the Customer Service Manager primarily manages customer support teams to handle direct customer issues. Both roles require strong communication skills, but the Operations Manager emphasizes strategic improvements, while the Service Manager concentrates on team management and issue resolution.

What are the key skills and qualifications needed to thrive as a customer experience operations manager?

To thrive as a Customer Experience Operations Manager, you need expertise in process optimization, data analysis, and customer service management, often supported by a bachelor's degree in business, management, or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and workflow management systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you motivate teams and resolve customer issues effectively. These skills ensure operational efficiency, drive customer satisfaction, and support continuous improvement in customer experience.
What are popular job titles related to Customer Experience Operations Manager jobs in Nebraska? For Customer Experience Operations Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Customer Experience Operations Manager jobs in Nebraska look for? The top searched job categories for Customer Experience Operations Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Customer Experience Operations Manager jobs? Cities in Nebraska with the most Customer Experience Operations Manager job openings:
Customer Experience Operations Manager jobs near you
Infographic showing various Customer Experience Operations Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $117,920 per year, or $56.7 per hour.

Operations Manager

Cintas

Omaha, NE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Cintas rating

7.7

Company rating: 7.7 out of 10

Based on 471 frontline employees who took The Breakroom Quiz

169th of 485 rated business services

Job description

Requisition Number: 226955
Job Description
Cintas is seeking an Operations Manager - Facility Services to profitably grow and maintain all of our Facility Service Business within a designated market. Responsibilities include leading and managing the overall sales and operations of our Facility Service business in order to meet company targets for retention, growth, profitability and overall customer satisfaction; directing all Facility Service partners by proper utilization of sound management practices and administration of Cintas policies and procedures in order to achieve defined goals.
Skills/Qualifications
Required
  • High School Diploma/GED; Bachelor's degree in business or a related field preferred
  • Ability to travel approximately 5% of the time, including overnight travel

Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements (Canada) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
  • Have an active driver's license
  • Be at least 21 years of age
  • Obtain a DOT medical certification
  • Provide documentation regarding their previous employment

Preferred
  • 3-5 years' performance-driven management and/or sales experience
  • Management experience in a service environment

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

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