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Customer Experience Operations Manager Jobs in Nebraska

BigIron

Auction Operations Manager

Lincoln, NE · On-site +1

Experience in operations, customer service, administrative support, or a related business ... Experience using CRM or business systems such as HubSpot is preferred. * Valid driver's license and ...

BigIron

Auction Operations Manager

Omaha, NE · On-site

Experience in operations, customer service, administrative support, or a related business ... Experience using CRM or business systems such as HubSpot is preferred. * Valid driver's license and ...

Amazon

Operations Manager

Omaha, NE · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...

United Rentals, Inc.

Operations Manager

Omaha, NE · On-site

By working closely with the Branch Manager, you will ensure safety, world-class customer service ... Bachelor's degree preferred * 3+ years of sales and operational experience * Basic knowledge of the ...

United Rentals - French

Operations Manager

Omaha, NE

By working closely with the Branch Manager, you will ensure safety, world-class customer service ... Bachelor's degree preferred 3+ years of sales and operational experience Basic knowledge of the ...

AssuranceAmerica

Customer Experience Representative

Omaha, NE · On-site

$15.25 - $20.75/hr

Navigate and leverage the policy management system efficiently, using its tools to troubleshoot ... customer outcomes and operational effectiveness. * Prioritize and organize daily tasks with ...

Country Partners

Operations Manager

Broken Bow, NE · On-site

Work with Location Manager to maintain a high level of customer service by operating the plant to ... EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or 2 years of ...

Cintas

Operations Manager

Omaha, NE · On-site

... customer satisfaction; directing all Facility Service partners by proper utilization of sound ... Management experience in a service environment Benefits Cintas offers comprehensive and competitive ...

U.S. Silica Company

Operations Manager

Blair, NE · On-site

Demonstrated experience leading teams and driving operational performance. * Strong leadership, team management, and decision-making skills. * Strong technical, troubleshooting, and problem-solving ...

United Rentals

Operations Manager

Omaha, NE · On-site

By working closely with the Branch Manager, you will ensure safety, world-class customer service ... Bachelor's degree preferred * 3+ years of sales and operational experience * Basic knowledge of the ...

Country Partners

Operations Manager

Ansley, NE · On-site

Work with Location Manager to maintain a high level of customer service by operating the plant to ... EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or 2 years of ...

United Rentals

Operations Manager

Omaha, NE · On-site

By working closely with the Branch Manager, you will ensure safety, world-class customer service ... Bachelor's degree preferred * 3+ years of sales and operational experience * Basic knowledge of the ...

United Rentals - French

Operations Manager

Omaha, NE · On-site

By working closely with the Branch Manager, you will ensure safety, world-class customer service ... Bachelor's degree preferred 3+ years of sales and operational experience Basic knowledge of the ...

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Showing results 21-40

All JobsCustomer Experience Operations JobsCustomer Experience Operations Manager JobsCustomer Experience Operations Manager Jobs in Nebraska

Customer Experience Operations Manager information

See Nebraska salary details

$42.4K

$117.9K

$129.2K

How much do customer experience operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer experience operations manager in Nebraska is $117,920.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,800.00 and $127,800.00 per year, depending on experience, location, and employer.

How does a customer experience operations manager typically collaborate with other departments to improve the customer journey?

A Customer Experience Operations Manager regularly works cross-functionally with teams such as product development, marketing, sales, and customer support to identify pain points and streamline processes impacting the customer journey. They often facilitate meetings, analyze feedback, and coordinate initiatives that align customer needs with business objectives. Effective collaboration ensures a unified approach to delivering consistent and high-quality experiences at every customer touchpoint, making relationship-building and strong communication skills essential in this role.

What is the difference between Customer Experience Operations Manager vs Customer Service Manager?

AspectCustomer Experience Operations ManagerCustomer Service Manager
Primary FocusOptimizing overall customer experience and operational efficiencyManaging customer service teams and resolving customer issues
Required SkillsData analysis, process improvement, cross-department coordinationTeam leadership, communication, conflict resolution
Work EnvironmentCross-functional teams, strategic planningCustomer support centers, direct team management
Common UsageUsed in organizations focusing on customer journey and experience enhancementUsed in organizations emphasizing direct customer support and issue resolution

The Customer Experience Operations Manager focuses on improving the overall customer journey and operational processes, often working across departments. In contrast, the Customer Service Manager primarily manages customer support teams to handle direct customer issues. Both roles require strong communication skills, but the Operations Manager emphasizes strategic improvements, while the Service Manager concentrates on team management and issue resolution.

What are the key skills and qualifications needed to thrive as a customer experience operations manager?

To thrive as a Customer Experience Operations Manager, you need expertise in process optimization, data analysis, and customer service management, often supported by a bachelor's degree in business, management, or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and workflow management systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you motivate teams and resolve customer issues effectively. These skills ensure operational efficiency, drive customer satisfaction, and support continuous improvement in customer experience.
What are popular job titles related to Customer Experience Operations Manager jobs in Nebraska? For Customer Experience Operations Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Customer Experience Operations Manager jobs in Nebraska look for? The top searched job categories for Customer Experience Operations Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Customer Experience Operations Manager jobs? Cities in Nebraska with the most Customer Experience Operations Manager job openings:
Customer Experience Operations Manager jobs near you
Infographic showing various Customer Experience Operations Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $117,920 per year, or $56.7 per hour.

Auction Operations Manager

BigIron

Lincoln, NE • On-site, Remote

Full-time

Re-posted 16 days ago

Job description

Description
BigIron is seeking an Auction Operations Manager to lead and support our auction operations team. This position is responsible for overseeing day-to-day auction processes, ensuring data accuracy, maintaining compliance standards, and providing operational support to internal teams and customers.
The Auction Operations Manager works closely with Sales, Customer Service, Lenders, Buyers, Sellers, and other departments to ensure auction listings move through the process accurately and on schedule.
This will be a hybrid role out of our Omaha, Nebraska office with travel once a week to our Saint Edward office. Occasional travel to other company locations within the United States is required as business needs dictate.
Responsibilities
  • Manage and support the daily activities of the auction operations team.
  • Monitor workflow and ensure auction-related tasks are completed accurately and within established timelines.
  • Conduct lien searches using company systems and verify required documentation.
  • Review titles and supporting documentation prior to auction publication.
  • Maintain accurate records and update internal systems, including HubSpot and other company software.
  • Review auction listings for accuracy, grammar, categorization, and completeness before publication.
  • Approve and publish auction listings and lots to the company website in accordance with established procedures.
  • Provide support to sales representatives, buyers, sellers, and lenders by responding to questions and resolving issues in a timely manner.
  • Track departmental metrics and prepare reports related to team performance and operational activity.
  • Ensure team members complete required training and provide ongoing coaching and development.
  • Identify opportunities to improve processes, increase efficiency, and enhance the customer experience.
  • Research and resolve operational issues while exercising sound judgment and maintaining confidentiality.
  • Stay informed on applicable UCC regulations and company procedures.
  • Perform other related duties as assigned.

Requirements
Qualifications
  • Associate degree preferred; equivalent combination of education and related work experience will be considered.
  • Agriculture knowledge strongly preferred.
  • 5+ years of leadership, supervisory, or management experience preferred.
  • Experience in operations, customer service, administrative support, or a related business environment preferred.
  • Strong organizational skills with the ability to prioritize multiple tasks and deadlines.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and problem-solving abilities.
  • Ability to maintain confidentiality and handle sensitive information appropriately.
  • Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams.
  • Experience using CRM or business systems such as HubSpot is preferred.
  • Valid driver's license and an insurable driving record required.

Apply