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Customer Experience Operations Manager Jobs in Iowa

Amazon

Transportation Operations Manager

Davenport, IA · On-site

... customer experience of your region Carry out supervisory responsibilities in accordance with the organization's policies and procedures Accountability for meeting and exceeding operational goals ...

Amazon

Transportation Operations Manager

Davenport, IA · On-site

... customer experience of your region Carry out supervisory responsibilities in accordance with the organization's policies and procedures Accountability for meeting and exceeding operational goals ...

Amazon

Sr. Operations Manager

Davenport, IA · On-site

... quality and customer experience • Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers ...

Amazon

Operations Manager

Davenport, IA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an ... Experience managing a team of 2+ salaried employees and 70+ indirect employees * Experience scoping ...

Amazon

Operations Manager

Bondurant, IA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...

Amazon

Operations Manager

Davenport, IA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...

Amazon

Operations Manager

Davenport, IA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...

OSI Group

Operations Manager

Oakland, IA · On-site

Job Summary This role is responsible for managing production operations at the facility level to ... and experience in production. • Work with current, new, and potential customers during ...

Fleet Farm

Operations Manager

Sioux City, IA · On-site

Ensure that all areas are staffed according to budget and maximized for customer needs. In ... Bachelor's Degree in Business, Marketing or related field or equivalent relevant experience * 5 ...

OSI Group

Operations Manager

Oakland, IA · On-site

Job Summary This role is responsible for managing production operations at the facility level to ... and experience in production. • Work with current, new, and potential customers during ...

Dayton Freight

Operations Manager

Altoona, IA · On-site

Overview Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established ...

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Showing results 21-40

All JobsCustomer Experience Operations JobsCustomer Experience Operations Manager JobsCustomer Experience Operations Manager Jobs in Iowa

Customer Experience Operations Manager information

See Iowa salary details

$41.8K

$116.2K

$127.3K

How much do customer experience operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer experience operations manager in Iowa is $116,166.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,900.00 and $125,900.00 per year, depending on experience, location, and employer.

How does a customer experience operations manager typically collaborate with other departments to improve the customer journey?

A Customer Experience Operations Manager regularly works cross-functionally with teams such as product development, marketing, sales, and customer support to identify pain points and streamline processes impacting the customer journey. They often facilitate meetings, analyze feedback, and coordinate initiatives that align customer needs with business objectives. Effective collaboration ensures a unified approach to delivering consistent and high-quality experiences at every customer touchpoint, making relationship-building and strong communication skills essential in this role.

What is the difference between Customer Experience Operations Manager vs Customer Service Manager?

AspectCustomer Experience Operations ManagerCustomer Service Manager
Primary FocusOptimizing overall customer experience and operational efficiencyManaging customer service teams and resolving customer issues
Required SkillsData analysis, process improvement, cross-department coordinationTeam leadership, communication, conflict resolution
Work EnvironmentCross-functional teams, strategic planningCustomer support centers, direct team management
Common UsageUsed in organizations focusing on customer journey and experience enhancementUsed in organizations emphasizing direct customer support and issue resolution

The Customer Experience Operations Manager focuses on improving the overall customer journey and operational processes, often working across departments. In contrast, the Customer Service Manager primarily manages customer support teams to handle direct customer issues. Both roles require strong communication skills, but the Operations Manager emphasizes strategic improvements, while the Service Manager concentrates on team management and issue resolution.

What are the key skills and qualifications needed to thrive as a customer experience operations manager?

To thrive as a Customer Experience Operations Manager, you need expertise in process optimization, data analysis, and customer service management, often supported by a bachelor's degree in business, management, or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and workflow management systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you motivate teams and resolve customer issues effectively. These skills ensure operational efficiency, drive customer satisfaction, and support continuous improvement in customer experience.
What are popular job titles related to Customer Experience Operations Manager jobs in Iowa? For Customer Experience Operations Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Customer Experience Operations Manager jobs in Iowa look for? The top searched job categories for Customer Experience Operations Manager jobs in Iowa are:
What cities in Iowa are hiring for Customer Experience Operations Manager jobs? Cities in Iowa with the most Customer Experience Operations Manager job openings:
Customer Experience Operations Manager jobs near you
Infographic showing various Customer Experience Operations Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $116,166 per year, or $55.8 per hour.

Customer Experience Consultant

Ken Garff Auto Group

Clive, IA • On-site

Other

Medical, Dental, Vision, Life, Retirement

Posted 17 days ago

Ken Garff Automotive Group rating

5.7

Company rating: 5.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

121st of 151 rated car dealerships

Job description

If you're passionate about helping others and have a natural ability to create great relationships, and prefer a fast paced environment with lots of customer interaction, then we want to talk to you! We don't just sell vehicles, we deliver exceptional customer service to help solve problems for our customers.
Stew Hansen Buick GMC, a Ken Garff Automotive Dealership, is currently looking for a Customer Experience Consultant (Sales Advisor) that aligns with our core values and acts with respect, integrity, growth, humility and teamwork.
You should apply if:
🌱 You have desire to grow personally and professionally
•You are Resilient
🤗 You have an infectious personality
💪🏻 You want to have control of your finances with a commission pay plan
You thrive off adversity
❎ No prior sales or automotive experience required!
**Five-day work week with split days off on Sunday and a day during the week**
Looking for:

  • Friendly and cooperative demeanor; quick to connect and build relationships with others
  • Easygoing, uninhibited, and comfortable working with others
  • Persuasive with a strong drive for results
  • Tolerant of uncertainty
  • Prior experience in sales or customer service preferred
  • Must be 18 years or older and be authorized to work in the U.S with a valid in-state driver's license and a good driving record, per company standards
  • High School Diploma or equivalent
Why you'll love working with us:
  • Competitive compensation package and 401k with company match
  • Wellness Time Off, plus holidays, plus a Personal Purpose Day
  • Medical, Dental, Vision, Disability Insurance, AD&D and Life Insurance
  • Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
  • Year-end bonus program for ALL employees (Garff Giveback)
  • Employee discounts on vehicle purchase, parts, service and more!
What you'll do as a Sales Advisor:
  • Enthusiastically lead customers through their sales journey
  • Professionally represent the dealership and maintain high customer satisfaction via frequent and friendly follow-up
  • Respond to and communicate with potential prospects (web lead, phone lead, store lead)
  • Frequent training to develop sales skills and product knowledge

Will you join us as a new Sales Advisor? Will you throw your energy and focus behind what we're doing? Will you live our values and do things differently than you've ever done them? Will you listen and build trust and foster relationships? This organization, that started as an idea by a man named Ken Garff way back in 1932, needs one thing to keep its vision intact and its purpose of reinventing an industry moving forward. It needs you.

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