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Customer Experience Operations Manager Jobs in Hawaii

Operations Manager

Honolulu, HI · On-site

$21 - $35/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Operations Manager

Honolulu, HI · On-site

$50K - $70K/yr

Customer Service Support: * Promote a culture of exceptional customer service by ensuring ... Prior Experience * Required: Minimum five years of experience in banking and three years of ...

Operations Manager

Honolulu, HI · On-site

$50K - $70K/yr

Customer Service Support: * Promote a culture of exceptional customer service by ensuring ... Prior Experience * Required: Minimum five years of experience in banking and three years of ...

Operations Manager

Honolulu, HI · On-site

$50K - $70K/yr

Customer Service Support: * Promote a culture of exceptional customer service by ensuring ... Prior Experience * Required: Minimum five years of experience in banking and three years of ...

Operations Manager (Onsite)

Lihue, HI · On-site

$58K/yr

  • Medical

  • Dental

  • Vision

... Manager focuses on the front-of-the-house operations with a focus on delivering exceptional ... At least one year customer service or operations experience in a fast-paced environment. * Ability ...

... our customers to ride 24/7. What You'll Do: * Build a team of highly efficient and motivated ... Experience managing and leading large, diverse, operational teams, many in hourly or part-time ...

Operations Manager The Operations Manager reports directly to the Executive Director at the local U ... Experience managing grants, finances, and compliance in a nonprofit organization

CORE WORK ACTIVITIES Leading Operations Team * Ensures that goals are being translated to the team ... Managing and Monitoring Activities that Affect the Guest Experience * Provides excellent customer ...

Operations Manager

Princeville, HI · On-site

$37.50 - $39.42/hr

CORE WORK ACTIVITIES Leading Operations Team * Ensures that goals are being translated to the team ... Managing and Monitoring Activities that Affect the Guest Experience * Provides excellent customer ...

Operations Manager

Wahiawa, HI · On-site

$53.70 - $68.51/hr

Responsible for managing and directing the water and/or wastewater operations department ... customers/clients, or with the public, other legal entities or governmental authorities.

Operations Manager

Waipahu, HI · On-site

$45K - $65K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Member Retention & Experience * Advocacy: Act as a champion for member retention by advocating for the best possible operational processes and in-club experiences. * Facility Management: Supervise ...

Operations Manager

Wahiawa, HI · On-site

$53.70 - $68.51/hr

Responsible for managing and directing the water and/or wastewater operations department ... customers/clients, or with the public, other legal entities or governmental authorities.

Operations Manager

Honolulu, HI · On-site

$45K - $65K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Member Retention & Experience * Advocacy: Act as a champion for member retention by advocating for the best possible operational processes and in-club experiences. * Facility Management: Supervise ...

Operations Manager

Honolulu, HI · On-site

  • Medical

  • Dental

  • Vision

Proven experience managing or overseeing warehouse operations, including cold-storage environments. * Solid understanding of U.S. customs processes, import/export documentation, and regulatory ...

Operations Manager

Hilo, HI · On-site

$45K - $65K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Member Retention & Experience * Advocacy: Act as a champion for member retention by advocating for the best possible operational processes and in-club experiences. * Facility Management: Supervise ...

Operations Manager

Mililani, HI · On-site

$45K - $65K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Member Retention & Experience * Advocacy: Act as a champion for member retention by advocating for the best possible operational processes and in-club experiences. * Facility Management: Supervise ...

Operations Manager

Waipahu, HI · On-site

$45K - $65K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Member Retention & Experience * Advocacy: Act as a champion for member retention by advocating for the best possible operational processes and in-club experiences. * Facility Management: Supervise ...

Showing results 21-40

Customer Experience Operations Manager information

See Hawaii salary details

$46.2K

$128.5K

$140.8K

How much do customer experience operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer experience operations manager in Hawaii is $128,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,200.00 and $139,200.00 per year, depending on experience, location, and employer.

How does a customer experience operations manager typically collaborate with other departments to improve the customer journey?

A Customer Experience Operations Manager regularly works cross-functionally with teams such as product development, marketing, sales, and customer support to identify pain points and streamline processes impacting the customer journey. They often facilitate meetings, analyze feedback, and coordinate initiatives that align customer needs with business objectives. Effective collaboration ensures a unified approach to delivering consistent and high-quality experiences at every customer touchpoint, making relationship-building and strong communication skills essential in this role.

What is the difference between Customer Experience Operations Manager vs Customer Service Manager?

AspectCustomer Experience Operations ManagerCustomer Service Manager
Primary FocusOptimizing overall customer experience and operational efficiencyManaging customer service teams and resolving customer issues
Required SkillsData analysis, process improvement, cross-department coordinationTeam leadership, communication, conflict resolution
Work EnvironmentCross-functional teams, strategic planningCustomer support centers, direct team management
Common UsageUsed in organizations focusing on customer journey and experience enhancementUsed in organizations emphasizing direct customer support and issue resolution

The Customer Experience Operations Manager focuses on improving the overall customer journey and operational processes, often working across departments. In contrast, the Customer Service Manager primarily manages customer support teams to handle direct customer issues. Both roles require strong communication skills, but the Operations Manager emphasizes strategic improvements, while the Service Manager concentrates on team management and issue resolution.

What are the key skills and qualifications needed to thrive as a customer experience operations manager?

To thrive as a Customer Experience Operations Manager, you need expertise in process optimization, data analysis, and customer service management, often supported by a bachelor's degree in business, management, or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and workflow management systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you motivate teams and resolve customer issues effectively. These skills ensure operational efficiency, drive customer satisfaction, and support continuous improvement in customer experience.

What are popular job titles related to Customer Experience Operations Manager jobs in Hawaii?

For Customer Experience Operations Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Customer Experience Operations Manager jobs in Hawaii look for?

The top searched job categories for Customer Experience Operations Manager jobs in Hawaii are:

What cities in Hawaii are hiring for Customer Experience Operations Manager jobs?

Cities in Hawaii with the most Customer Experience Operations Manager job openings:

Infographic showing various Customer Experience Operations Manager job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $128,496 per year, or $61.8 per hour.

Operations Manager

CVS Health

Honolulu, HI • On-site

$21 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago


CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,338 frontline employees who took The Breakroom Quiz

89th of 112 rated pharmacies


Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

  • Overall store management, supervision, and policy implementation
  • Sales and inventory management
  • Employee staffing, training, and development
  • Financial management
  • Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)


Required Qualifications

  • Deductive reasoning ability, advanced analytical skills and computer skills.
  • Advanced communication skills, leadership, supervision, and influencing skill
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise


Preferred Qualifications

  • Experience as a retail manager or supervisor


Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$21.00 - $35.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/12/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.


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