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Customer Experience Cx Jobs in Boca Raton, FL (NOW HIRING)

PNC

Client Experience Associate

Plantation, FL

$13.75 - $19/hr

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies ...

PNC Bank

Client Experience Associate

Plantation, FL · On-site

$14.50 - $19.75/hr

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies ...

PNC

Client Experience Associate

Deerfield Beach, FL

$14 - $19.25/hr

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies ...

PNC Bank

Client Experience Associate

Deerfield Beach, FL · On-site

$14 - $19.25/hr

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies ...

PNC Bank

Client Experience Associate

North Miami Beach, FL · On-site

$14.25 - $19.75/hr

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies ...

PNC

Personal Banker

Delray Beach, FL

$18 - $22/hr

Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Banking Products ...

Fairygodboss

Personal Banker

Boynton Beach, FL · On-site

$60 - $80/hr

Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Banking Products ...

PNC Financial Services Group

Personal Banker

Hollywood, FL · On-site

$17.75 - $21.50/hr

Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Banking Products ...

PNC Bank

Personal Banker

Palm Springs, FL · On-site

$17.25 - $21/hr

Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Banking Products ...

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All JobsCustomer Experience Cx JobsCustomer Experience Cx Jobs in Boca Raton, FL

Customer Experience Cx information

See Boca Raton, FL salary details

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$19

$28

How much do customer experience cx jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer experience cx in Boca Raton, FL is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.29 per hour, depending on experience, location, and employer.

What is a customer experience (CX) job?

A Customer Experience (CX) job focuses on improving interactions between a company and its customers to ensure satisfaction and loyalty. CX professionals analyze customer feedback, optimize processes, and collaborate with different teams to enhance the overall experience. Their role may include handling inquiries, reducing pain points, and implementing solutions that improve customer retention. Effective CX employees prioritize empathy, communication, and problem-solving to create a positive brand perception.

What are the key skills and qualifications needed to thrive in customer experience (CX)?

To excel as a Customer Experience (CX) professional, you should have strong problem-solving abilities, excellent communication skills, and a background in customer service or related fields. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and analytics tools is often required, while certifications like CXPA's Certified Customer Experience Professional (CCXP) may be advantageous. Empathy, patience, and adaptability are standout soft skills in this role. These skills are essential for effectively resolving customer issues, fostering loyalty, and continuously improving the customer journey.

What are the typical day-to-day responsibilities for a customer experience (CX) specialist?

Customer Experience (CX) specialists typically handle customer inquiries, resolve issues or complaints, and gather feedback to identify areas for improvement. Their day-to-day work may involve interacting with customers via phone, email, or chat, coordinating with internal teams to address service challenges, and updating CRM records. CX specialists also monitor customer satisfaction metrics and may participate in projects to enhance touchpoints or develop new support resources. This role requires proactive communication, a keen eye for customer needs, and a collaborative approach to ensuring positive experiences at every stage of the customer journey.

What is a customer experience program?

A customer experience (CX) program is a strategic initiative within a company aimed at improving how customers perceive and interact with the brand, products, and services. It involves collecting feedback, analyzing customer interactions, and implementing improvements to enhance satisfaction and loyalty, often using tools like surveys and customer journey mapping. CX professionals focus on creating positive, consistent experiences across all touchpoints to drive business success.

What skills are needed for customer experience jobs?

Customer experience jobs require strong communication and interpersonal skills to effectively interact with customers. Problem-solving abilities, empathy, patience, and familiarity with customer service tools like CRM software are also important. Additionally, adaptability and a positive attitude help in managing diverse customer needs and improving overall satisfaction.

What are the most commonly searched types of Customer Experience Cx jobs in Boca Raton, FL?

The most popular types of Customer Experience Cx jobs in Boca Raton, FL are:

What are popular job titles related to Customer Experience Cx jobs in Boca Raton, FL?

For Customer Experience Cx jobs in Boca Raton, FL, the most frequently searched job titles are:

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The top searched job categories for Customer Experience Cx jobs in Boca Raton, FL are:

Customer Experience Cx jobs near you
Infographic showing various Customer Experience Cx job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,713 per year, or $19.6 per hour.

Senior UX Designer, AI & Voice Interfaces

Motorola Solutions, Inc.

Plantation, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

18th of 161 rated electronics manufacturers

Job description

Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
About Us:
Want to design products that actually matter? Do you believe that the challenges facing public safety today can be solved by a thoughtful and holistic approach to user experience design? At Motorola Solutions, we are Solving for Safer to help people be their best in the Moments that Matter. We believe that exceptional customer and user experiences are born from a deep understanding of user needs, powered by insightful data, and brought to life through thoughtful design.
Our Experience Design & Research team is a dynamic, multidisciplinary group, bringing together talented Industrial Designers, UX/CX Designers, User Researchers, and Human Factors practitioners. We are at the forefront of understanding our users and translating those insights into impactful products and services. Now, as we embrace the transformative potential of Artificial Intelligence, we're excited to expand our team with creative minds who can help us redefine what's possible.
Job Description
The Opportunity
Ready to shape the future of public safety? Motorola Solutions is seeking a visionary Senior UX Designer with deep expertise in AI and Voice User Interfaces to create mission-critical applications that safeguard lives every day. Join a team recognized by Fast Company as the 2025 #1 Best Workplace for Innovators and design experiences that truly matter.
As a Senior UX Designer, you will be a lead contributor, directly shaping the next generation of mobile public safety solutions. We're looking for a design expert who wants to lead in a hands-on way: You are equally passionate about delivering outstanding design solutions as you are about collaborating, and potentially mentoring, within a dynamic team. You strategically design to make sense of complex, multimodal workflows, including cutting-edge voice interfaces, with the ability to transform those insights into exceptional user experiences in real-world, mission-critical settings. You will champion human-centered design principles and collaborate cross-functionally. This is your opportunity to drive innovation and contribute to technologies that safeguard lives
What You'll Do:
  • Collaborate closely with Product, Engineering, and Research teams to ensure alignment and success.
  • Adapt to rapidly shifting priorities and contribute to an agile, fast-paced innovation environment.
  • Champion a user-centered approach in the development and application of AI technologies.
  • Identify opportunities to leverage AI (ML, NLP, generative AI) to solve user problems and create novel, delightful experiences.
  • Lead the design and development of intuitive voice user interfaces (VUI) and multimodal experiences for mission-critical applications.
  • Define and refine voice interaction models, dialog flows, and persona guidelines for AI-driven features.
  • Collaborate with AI engineers and researchers to translate natural language processing (NLP) capabilities into effective and delightful spoken interactions.
  • Design and/or research user interactions with AI-powered features and systems, ensuring they are intuitive, transparent, and trustworthy.
  • Conduct user research and usability testing specifically focused on voice commands, spoken feedback, and multimodal interactions.
  • Contribute to the development of best practices, ethical guidelines, and design patterns for Human-AI interaction including voice and conversational AI within our organization.
  • Stay abreast of the latest advancements in AI and their potential applications in experience design and research.
  • Effectively communicate research findings, design concepts, and AI possibilities to diverse audiences.
  • Translate customer insights into innovative designs that elevate public safety applications.
  • Contribute to the optimization of design processes, help establish best practices, and ensure exceptional design quality.
  • Advocate for design excellence and evolve the UX culture within the organization.

Fundamental Skills & Qualifications:
  • Bachelor's or Master's degree: in HCI, Design, or a related field, or equivalent practical experience.
  • 8+ years proven experience in Design: (such as UX, CX, Interaction Design, Product Design) with demonstrable experience in Voice User Interface (VUI) design, conversational AI, or multimodal interaction design.
  • Leadership experience: Experience guiding or influencing design direction or mentoring junior designers is a plus, but not required.
  • Portfolio: Showcasing exceptional UX design for apps and services that showcases your process, skills, and impact. Please highlight any projects or thinking related to AI and specifically Voice UI/conversational design if available.Your portfolio should demonstrate a mastery of UX craft and the ability to drive complex projects.
  • AI Literacy: A strong understanding of core Artificial Intelligence concepts, including Machine Learning (ML), Natural Language Processing (NLP), and Generative AI - their capabilities, limitations, and ethical considerations. You don't need to be an AI developer, but you must understand how these technologies work at a conceptual level.
  • Voice UI Expertise: Proven experience designing and prototyping voice user interfaces, including defining grammars, intents, slots, and dialog flows. Familiarity with VUI platforms and technologies (e.g., Alexa Skills, Google Assistant, or custom speech platforms) is a strong plus.
  • Problem Solver: Excellent analytical and critical thinking skills, with a knack for identifying user needs and framing them as design or research challenges.
  • User-Centric Mindset: A deep passion for understanding and advocating for the user.
  • Collaboration & Communication: Exceptional ability to collaborate effectively within a multidisciplinary team and articulate complex ideas clearly (verbally and visually).
  • Adaptability & Continuous Learning: Eagerness to learn new technologies and methodologies, particularly in the rapidly evolving AI space. Ability to thrive in an environment with dynamic priorities.

#LI-JM2
Target Base Salary Range: $96,500 - $133,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate
Basic Requirements
  • Bachelor's or Master's degree: in HCI, Design, or a related field, or equivalent practical experience.
  • 8 + years proven experience in Design:

Travel Requirements
None
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

What Motorola Solutions employees say

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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928

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