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Customer Experience Associate Jobs in Racine, WI

Walgreens

Customer Service Associate

Franklin, WI

$13.50 - $18.50/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Kenosha, WI · On-site

$14.25 - $19.50/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Waukesha, WI · On-site

$13.25 - $18.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Racine, WI

$13.50 - $18.75/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Brookfield, WI · On-site

$13.75 - $19/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Waukesha, WI · On-site

$13.25 - $18.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Milwaukee, WI

$14.25 - $19.75/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Walgreens

Customer Service Associate

Cudahy, WI · On-site

$14.25 - $19.50/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

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Customer Experience Associate information

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How much do customer experience associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for customer experience associate in Racine, WI is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.86 per hour, depending on experience, location, and employer.

What Is a Customer Experience Associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges Customer Experience Associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

What does a Customer Experience Associate do?

A Customer Experience Associate is responsible for ensuring that customers have a positive and seamless experience with a company's products or services. They typically handle customer inquiries, resolve issues, provide guidance, and gather feedback to help improve the service or product. Their role often involves communication through phone, email, chat, or in-person interactions. By acting as a bridge between the customer and the company, they help build brand loyalty and satisfaction.
More about Customer Experience Associate jobs
What are the most commonly searched types of Customer Experience jobs in Racine, WI? The most popular types of Customer Experience jobs in Racine, WI are:
What job categories do people searching Customer Experience Associate jobs in Racine, WI look for? The top searched job categories for Customer Experience Associate jobs in Racine, WI are:
What cities near Racine, WI are hiring for Customer Experience Associate jobs? Cities near Racine, WI with the most Customer Experience Associate job openings:
Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Racine, WI as of May 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, and 13% Remote job distribution, with an average salary of $36,139 per year, or $17.4 per hour.

Customer Service Representative- Customer Experience

plymouth

East Troy, WI

$15.75 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Customer Service Representative (Technical Sales)

East Troy, WI

Ready to grow your career in customer service with a stable and growing manufacturer? Celebrating 100 years in 2024, Plymouth Tube Company is a 5th-generation family-owned manufacturer serving customers in Aerospace, Space, Power Generation, and Heavy Equipment. Join a collaborative team with opportunities to learn, grow, and make an impact.

About the opportunity:

The Customer Service Representative (Technical Sales) is responsible for providing excellent customer service both externally and internally. This role requires developing an in-depth knowledge of company products and programs while building strong working relationships through timely and accurate day-to-day order fulfillment, involvement with pricing administration, and other customer-related activities. This position is onsite and requires daily presence at the Trent facility.

Based on the candidate’s experience and skill set, responsibilities and scope may be broadened, with commensurate compensation. 

WHAT YOU’LL BE WORKING ON

  • Initiates, processes, expedites, and revises customer orders as needed.
  • Provides timely and accurate information to customer order status and product inquiries; identifies customer requirements and specifications for quotes.
  • Adds new customers to Axiom/Epicor.
  • Manages turnkey programs with outside processors to ensure timely delivery to key customers.
  • Communicates regularly with key customers regarding order status, timeline updates, and order changes.
  • Maintains order schedules for mill visibility to support on-time delivery.
  • Evaluates customer complaints, documents in CSR database, investigates, and resolves or escalates as needed.
  • Acts as a customer advocate within Plymouth Tube.
  • Collaborates closely with sales, operations, finance, and other departments.
  • Adheres to established mill parameters.
  • Maintains proactive communication with customers and internal teams.
  • Informs sales of quotes, invoicing, credit matters, and customer issues.
  • Supports marketing, sales, and manufacturing with additional projects and administrative duties as needed.

WHAT YOU’LL NEED TO SUCCEED:

  • Bachelor’s or Associate’s degree preferred, OR High School diploma with 3+ years of customer experience in a manufacturing B2B environment (not a call center).
  • Working knowledge of manufacturing processes or strong aptitude and desire to learn.
  • Experience solving customer problems and managing complex situations.
  • Strong ability to multitask and prioritize.
  • Analytical and problem-solving skills.
  • Self-motivated with a high sense of urgency and resourcefulness.
  • Proficiency in MS Office and general computer literacy.
  • Excellent written and verbal communication skills.

WHAT WE OFFER YOU:

Benefits effective 30 days from date of hire:

  • Medical, Dental, Vision, HSA, FSA
  • 401(k) with company match, Life Insurance, STD/LTD
  • 100% tuition reimbursement (including books & reasonable expenses)
  • Wellness Program / Lifestyle Rewards / Employee Assistance Program (EAP)
  • Paid Time Off & Holidays
  • Career growth opportunities – gain broad exposure across the business

Job Type: Full-time

Benefits include:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift

Apply