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Customer Support Associate Jobs in Racine, WI (NOW HIRING)

Kiongroup

Technical Support Associate

Wauwatosa, WI · On-site

$65K - $80K/yr

Customer Support Coordination * Provide status updates to customers on non-critical issues when ... Associate degree in Engineering, IT, or related field (Bachelor's preferred). * 1-3 years of ...

Kiongroup

Technical Support Associate

Wauwatosa, WI · On-site

$65K - $80K/yr

Customer Support Coordination * Provide status updates to customers on non-critical issues when ... Associate degree in Engineering, IT, or related field (Bachelor's preferred). * 1-3 years of ...

Actalent

Business Support Associate

Wauwatosa, WI · On-site

$42K/yr

This is an customer-facing role that will require ongoing support of customer interactions, problem ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Wauwatosa, WI

$42K/yr

This is an customer-facing role that will require ongoing support of customer interactions, problem ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Wauwatosa, WI · On-site

$42K/yr

This is an customer-facing role that will require ongoing support of customer interactions, problem ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Wauwatosa, WI

$42K/yr

This is an customer-facing role that will require ongoing support of customer interactions, problem ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Tory Burch

PT - Support Associate

Pleasant Prairie, WI

$14.50 - $18.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Tory Burch LLC

PT - Support Associate

Pleasant Prairie, WI · On-site

$14.50 - $18.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Lexus of Milwaukee

Service Drive Support

Milwaukee, WI · On-site

Located at Napleton's Lexus of Milwaukee, the Support Associate is responsible for greeting and assisting customers, performing walk arounds, and assisting service advisors. Take advantage of this ...

Lexus of Milwaukee

Service Drive Support

Milwaukee, WI · On-site

Located at Napleton's Lexus of Milwaukee, the Support Associate is responsible for greeting and assisting customers, performing walk arounds, and assisting service advisors. Take advantage of this ...

Lexus of Milwaukee

Service Drive Support

Milwaukee, WI · On-site

Located at Napleton's Lexus of Milwaukee, the Support Associate is responsible for greeting and assisting customers, performing walk arounds, and assisting service advisors. Take advantage of this ...

Tapestry, Inc.

Sales Support Associate II

Pleasant Prairie, WI · On-site

$16.50 - $21.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Pleasant Prairie, WI · On-site

$16.50 - $21.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

Tapestry, Inc.

Sales Support Associate III

Pleasant Prairie, WI · On-site

$16.50 - $21.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Racine, WI

Customer Support Associate information

See Racine, WI salary details

$11

$18

$26

How much do customer support associate jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for customer support associate in Racine, WI is $18.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What does a customer service associate do?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is the role of a customer support associate?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

How can I make 2000 a week working from home?

A Customer Support Associate can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives, and proficiency with tools like CRM software can improve earning potential. However, reaching this income level typically requires consistent effort, experience, and possibly working overtime or multiple shifts.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What jobs pay 4000 a week without a degree?

Customer Support Associate roles typically do not pay $4,000 per week without advanced experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. These roles often involve commission, bonuses, or overtime to achieve higher weekly earnings.
What are the most commonly searched types of Customer Support jobs in Racine, WI? The most popular types of Customer Support jobs in Racine, WI are:
What are popular job titles related to Customer Support Associate jobs in Racine, WI? For Customer Support Associate jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Racine, WI look for? The top searched job categories for Customer Support Associate jobs in Racine, WI are:
What cities near Racine, WI are hiring for Customer Support Associate jobs? Cities near Racine, WI with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Customer Service Support Associate - Bob Squad

Customer Service Support Associate - Bob Squad

Bob's Discount Furniture

Greenfield, WI • On-site

$13.75 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Bob's Discount Furniture rating

7.5

Company rating: 7.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

14th of 59 rated furniture retailers

Job description

Job Title
Bob's Squad Support Associate
Job Overview
Join Bob's Discount Furniture as a Bob's Squad Support Associate and be a key part of delivering exceptional support throughout the customer journey. In this omnichannel role, you'll assist guests in person, over the phone, and across digital platforms to ensure a smooth and satisfying shopping experience. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care.
This is a full-time, in-store position with required flexibility to work nights, weekends, and holidays.
What You'll Bring to Bob's
At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by customer focus, communication, tech-savviness, and the ability to support multiple functions in a dynamic retail environment. If you're a team player who loves solving problems and connecting with people, this is the opportunity for you!
Key Skills for Success
To excel in this role, you will need to demonstrate strengths in the following skill areas:
Core Competencies & Expertise
  • Guest communication and empathy
  • Omnichannel customer support (in-store, phone, digital)
  • Order entry and accuracy using support systems
  • Cash handling and payment processing
  • Multitasking and follow-through
  • Problem-solving and root cause analysis
  • Positive mindset and professionalism
  • Technology adaptability and system usage

Preferred Competencies & Skills
  • Experience in retail, call centers, or customer service
  • Sales or CRM system familiarity
  • Experience supporting store operations or fulfillment

Who We Are
At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.
Benefits & Perks
  • National Medical, Dental, and Vision Insurance
  • Paid Vacation, Sick Days, Holidays, and your Birthday
  • 401(k) Profit Sharing Plan with a generous company match
  • Pet Insurance and employer-paid Life Insurance
  • Legal & Financial Planning assistance and wellness resources
  • Tuition Reimbursement and employee scholarships
  • Ongoing training and career development through Workday Learning
  • Employee Discount on Day 1, plus merchant partner savings

Our Culture & Core Values
At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!
Minimum Qualifications
  • Must be at least 18 years old to be considered for employment with Bob's
  • Ability to work flexible retail hours including weekends and holidays
  • Strong verbal communication, judgment, and customer service skills
  • Basic computer proficiency and willingness to learn new technologies

Physical Demands
  • Ability to stand and walk on showroom floor
  • Ability to sit and perform computer-based work at a desk
  • Ability to speak clearly on phone and use standard office equipment

Diversity is a Core Value at Bob's
At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.
It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

What Bob's Discount Furniture employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Bob's Discount Furniture logo

About Bob's Discount Furniture

Sourced by ZipRecruiter

Bob's Discount Furniture is a retail furniture chain known for offering affordable and value-oriented furniture and home decor. Founded in 1991 by Bob Kaufman, the company has grown to become one of the largest furniture retailers in the United States. Bob's Discount Furniture aims to provide customers with a wide selection of quality furniture at discounted prices. Their product range includes living room furniture, bedroom sets, dining room sets, mattresses, and various home accessories. They offer a mix of styles, from contemporary to traditional, to cater to different tastes and preferences. The company operates a network of stores across several states, primarily in the northeastern and mid-Atlantic regions of the United States. Additionally, they have an online presence, allowing customers to browse and purchase furniture conveniently from their website.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Manchester, CT, US

Year founded

1991

Social media

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