ZipRecruiter

Log In

1

Customer Support Associate Jobs in Racine, WI (NOW HIRING)

Actalent

Business Support Associate

Wauwatosa, WI · On-site

$42K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an customer-facing role that will require ongoing support of customer interactions, problem ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Wauwatosa, WI · On-site

$42K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an customer-facing role that will require ongoing support of customer interactions, problem ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Wauwatosa, WI

$42K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an customer-facing role that will require ongoing support of customer interactions, problem ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Wauwatosa, WI · On-site

$42K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an customer-facing role that will require ongoing support of customer interactions, problem ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Wauwatosa, WI · On-site

$42K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an customer-facing role that will require ongoing support of customer interactions, problem ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Milwaukee, WI · On-site

$42K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an customer-facing role that will require ongoing support of customer interactions ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Tory Burch

PT - Support Associate

Pleasant Prairie, WI · On-site

$14.50 - $18.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Tory Burch LLC

PT - Support Associate

Pleasant Prairie, WI · On-site

$14.50 - $18.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Lexus of Milwaukee

Service Drive Support

Milwaukee, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located at Napleton's Lexus of Milwaukee, the Support Associate is responsible for greeting and assisting customers, performing walk arounds, and assisting service advisors. Take advantage of this ...

Lexus of Milwaukee

Service Drive Support

Milwaukee, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located at Napleton's Lexus of Milwaukee, the Support Associate is responsible for greeting and assisting customers, performing walk arounds, and assisting service advisors. Take advantage of this ...

Lexus of Milwaukee

Service Drive Support

Milwaukee, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located at Napleton's Lexus of Milwaukee, the Support Associate is responsible for greeting and assisting customers, performing walk arounds, and assisting service advisors. Take advantage of this ...

Lexus of Milwaukee

Service Drive Support

Milwaukee, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located at Napleton's Lexus of Milwaukee, the Support Associate is responsible for greeting and assisting customers, performing walk arounds, and assisting service advisors. Take advantage of this ...

Lexus of Milwaukee

Service Drive Support

Milwaukee, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located at Napleton's Lexus of Milwaukee, the Support Associate is responsible for greeting and assisting customers, performing walk arounds, and assisting service advisors. Take advantage of this ...

Lexus of Milwaukee

Service Drive Support

Milwaukee, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located at Napleton's Lexus of Milwaukee, the Support Associate is responsible for greeting and assisting customers, performing walk arounds, and assisting service advisors. Take advantage of this ...

Lexus of Milwaukee

Service Drive Support

Milwaukee, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located at Napleton's Lexus of Milwaukee, the Support Associate is responsible for greeting and assisting customers, performing walk arounds, and assisting service advisors. Take advantage of this ...

Lexus of Milwaukee

Service Drive Support

Milwaukee, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located at Napleton's Lexus of Milwaukee, the Support Associate is responsible for greeting and assisting customers, performing walk arounds, and assisting service advisors. Take advantage of this ...

Lexus of Milwaukee

Service Drive Support

Milwaukee, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located at Napleton's Lexus of Milwaukee, the Support Associate is responsible for greeting and assisting customers, performing walk arounds, and assisting service advisors. Take advantage of this ...

Tapestry, Inc.

Sales Support Associate III

Pleasant Prairie, WI · On-site

$16.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...

previous pagenext page

Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Racine, WI

Customer Support Associate information

See Racine, WI salary details

$11

$18

$26

How much do customer support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer support associate in Racine, WI is $18.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Racine, WI? The most popular types of Customer Support jobs in Racine, WI are:
What are popular job titles related to Customer Support Associate jobs in Racine, WI? For Customer Support Associate jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Racine, WI look for? The top searched job categories for Customer Support Associate jobs in Racine, WI are:
What cities near Racine, WI are hiring for Customer Support Associate jobs? Cities near Racine, WI with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,039 per year, or $18.8 per hour.

Business Support Associate

Actalent

Wauwatosa, WI • On-site

$42K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Overview
Job Description
The Business Support Associate is responsible for providing timely and value-adding customer service to our customers including, but not limited to candidates, contract employees, clients and internal partners (both in the field office and corporate or center). This is an customer-facing role that will require ongoing support of customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.
Responsibilities
Contractor and Client Onboarding:
  • Support candidate onboarding, by assisting with pre-employment paperwork completion and coordinating the distribution of PPE and other required assets
  • Assist with contractor training and certification requirements
  • Participate in office digital red zones to help communicate onboarding status updates to stakeholders
  • Partner with centralized teams to support client and contractor onboarding activities, directing candidates or contractors to the appropriate resources.
Lifecycle Management:
  • Serve as point of contact for contractor questions, and facilitate communication to the center (via ACT/OTD and Cases) to support resolution of onboarding, payroll and invoicing issues, such as lost checks with a focus on timely resolution and customer satisfaction
  • Partner with the center through Cases to update contractor records for address updates, direct deposit changes, etc.
  • Manage the processing of Distribute live paychecks
  • Manage contractor travel booking requests
  • Direct unemployment filing questions and workers' compensation inquiries to the appropriate teams for resolution
Operational Support Activities:
  • Provide high-quality front-office customer service, including phone and reception support
  • Partner with talent acquisition to support internal onboarding for all field office/on-premise hiring, including I-9 and onboarding paperwork completion, setting up desk, etc.
  • In partnership with supervisor, manage internal payroll process
  • Asset distribution and collection for new internal hires and terminations for internal hires and consultants
  • Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questions
  • Serve as primary liaison between field office producers and corporate or center-based teams, and find opportunities to drive partnerships between the center and field employees
  • Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc.
  • Serve as point of contact for real estate communications (support any in-office updates/moves/installations), and property management
  • In partnership with BSS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.)
  • Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory
Qualifications
  • Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable experience in customer service
  • Ability to prioritize, organize, and problem solve to achieve expected deadlines
  • Capability of working in a team-oriented environment and deliver/receive feedback in real time
  • Excellent written/oral communication and interpersonal skills
  • Ability to build strong partnerships with all internal customers, both locally and in our corporate locations
  • Integrity and ability to maintain confidentiality while adhering to HR and company policies
  • Ability to tackle complex issues and develop innovative, practical solutions
  • Action and detail oriented; able to prioritize while handling multiple tasks
Per Pay Transparency Acts:
The base salary for this position is $42,000 + bonus potential of up to $4,000 per year.
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
  • Medical, dental & vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Tuition Assistance
  • Time Off/Leave (PTO, Primary Caregiver/Parental Leave)

About Actalent
With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world.
Our Aston Carter brand provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.
Our Culture
Actalent is an equal opportunity employer. We are committed to creating and fostering an inclusive environment for all employees. We encourage all employees to bring their most authentic selves to work. To achieve these goals, we offer a range of community groups and service opportunities for all employees.
Allegis Group Foundation
The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.
We form strategic alliances with national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact in the marketplace, and the development offerings they have for our internal employees and consultants.
Check out our Instagram and LinkedIn to see what it's like to be part of our team: instagram.com/weareactalent | https://www.linkedin.com/company/actalentservices
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
#actalentinternal #LI-Onsite
Telecommute
No
Actalent logo

About Actalent

Sourced by ZipRecruiter

Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We're supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions.

Company size

5,001 - 10,000 Employees

Headquarters location

Hanover, MD, US

Year founded

1983

Social media

Facebook

View All Actalent Jobs

Apply