1

Customer Experience Associate Jobs in California

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer ...

What you'll do Customer Experience * Own customer support tickets from initial contact through resolution, delivering a timely and thoughtful experience. * Coordinate returns, exchanges, warranties ...

What you'll do Customer Experience * Own customer support tickets from initial contact through resolution, delivering a timely and thoughtful experience. * Coordinate returns, exchanges, warranties ...

Customer Experience Associate

Berkeley, CA · On-site

$20.50 - $27.25/hr

Work closely with the Director of Customer Experience to help further develop processes that enhance the productivity of the CX team * Track trends and customer feedback and report data to ...

As the Install Design Customer Experience Associate, you will have an opportunity to: * Schedule and Manage installation opportunities with installers for upcoming installs. * Initiates and maintains ...

As the Install Design Customer Experience Associate, you will have an opportunity to: * Schedule and Manage installation opportunities with installers for upcoming installs. * Initiates and maintains ...

Associate, Customer Experience

Tracy, CA · On-site

$15.50 - $21.50/hr

As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are ...

As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are ...

Showing results 41-60

Customer Experience Associate information

See California salary details

$10

$18

$24

How much do customer experience associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer experience associate in California is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.87 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

What are the most commonly searched types of Customer Experience jobs in California?

The most popular types of Customer Experience jobs in California are:

What are popular job titles related to Customer Experience Associate jobs in California?

For Customer Experience Associate jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Experience Associate jobs in California look for?

The top searched job categories for Customer Experience Associate jobs in California are:

What cities in California are hiring for Customer Experience Associate jobs?

Cities in California with the most Customer Experience Associate job openings:

Infographic showing various Customer Experience Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,037 per year, or $18.3 per hour.

Customer Experience Associate

Maersk

Sacramento, CA • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago


Maersk rating

6.8

Company rating: 6.8 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

246th of 366 rated logistics


Job description

About Us:
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process.Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):
- Customer channel management
- Case Management
- Customer onboarding and relationship management
- Contract and dispute management
- and more.
Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.
Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.
The job requires limited job and business knowledge at the time of hiring.

Company Benefits:

Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:

$22.00 - $24.00

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.


What Maersk employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom