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Customer Experience Advisor Jobs (NOW HIRING)

Pole Star

Customer Experience Advisor

Mahwah, NJ · On-site

This is a contract position with potential for extension or conversion to full-time. Let us describe the challenge we offer The Customer Experience Advisor will be an important piece to the puzzle at ...

Blyss Journeys

Virtual Customer Experience Advisor

About the job Virtual Customer Experience Advisor We are seeking organized and personable individuals to join our remote team as Virtual Customer Experience Advisors. This role focuses on helping ...

Knoxville TN

Customer Experience Advisor, Retail

Alcoa, TN · On-site

$48K - $72K/yr

Customer Experience Advisor The Customer Experience Advisor, based at the Cirrus Store's flagship location in Knoxville, Tennessee, plays a pivotal role in enhancing customer satisfaction and driving ...

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Customer Experience Advisor information

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How much do customer experience advisor jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer experience advisor in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

What is a customer experience advisor?

Customer Experience Advisors are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive overall experience with a company’s products or services. They act as a bridge between customers and the company, providing support through various channels such as phone, email, or chat. Their goal is to enhance customer satisfaction, build loyalty, and help improve business processes based on customer feedback.

What are the key skills and qualifications needed to thrive as a customer experience advisor?

To thrive as a Customer Experience Advisor, you need excellent communication, problem-solving abilities, and a customer-focused mindset, often supported by a background in customer service or related fields. Familiarity with CRM systems, helpdesk software, and digital communication platforms is typically required. Strong empathy, patience, and adaptability help you connect with customers and effectively resolve their concerns. These skills ensure positive interactions, foster customer loyalty, and contribute to overall business success.

What are some common challenges faced by customer experience advisors, and how can they be effectively managed?

Customer Experience Advisors often encounter challenges such as handling difficult customer interactions, managing high volumes of inquiries, and balancing the need for quick resolutions with delivering personalized service. To effectively manage these challenges, it is important to develop strong communication and problem-solving skills, stay calm under pressure, and leverage support from team members and supervisors when needed. Many organizations also provide regular training and access to resources that help advisors stay updated on products, policies, and best practices, making it easier to provide excellent service and grow professionally within the role.
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Customer Experience Advisor jobs near you
Infographic showing various Customer Experience Advisor job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,138 per year, or $20.7 per hour.

Customer Experience Advisor

Noblesville, IN • On-site

Recreation Unlimited Inc
See more jobs at Recreation Unlimited Incexternal

Other

Medical, Dental, Vision, PTO

Re-posted 22 days ago

Job description

Benefits:

Bonus based on performance

Company parties

Dental insurance

Employee discounts

Free food & snacks

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

A progressive, family owned business for over 30 years, we provide quality outdoor backyard products with top-notch service and installation.

Looking for something different? We don't believe in "hard selling" or traditional methods of selling that are outdated and quite frankly annoying to most people. We take a concierge oriented approach that really puts the customer in control. We advise the customer on which of our products best fits their lifestyle and budget. All of our leads that we follow up on are customers that have personally reached out to us to help them in their journey of finding one of our great products (aka no cold calling). Our products help families get outside to spend more quality time with each other!

As a growing, progressive, locally owned and operated business, Recreation Unlimited offers a great work-life balance, great health benefits, and a competitive salary. We also have perks like free snacks and drinks, gym benefits, and exclusive product discounts. We are growing and expanding at a quick pace. Come join our growing team!

What kind of team members do we seek?

Are you a team player?

Do you make your fellow employees better? Do you uplift yourself and others around you?

Are you reliable?

Every day, can we count on you to do what you say you will do?

When you see problems, do you take action?

Do you take action in your job to better the business as a whole and improve your expertise and efficiency?

What's in it for you?

Full QSEHRA Health Benefits - Dental/Vision/Health ($512 towards a plan of your choosing per month)

Generous Paid Time off Accrual (80 hours first year), then goes up from there

5 Paid Sick Days given each year (to care for yourself or loved one)

Paid Holidays

Gym membership reimbursement

Cash bonuses, sales incentives and advanced commissions

Primary Duties:

Work effectively with a CRM to track calls, meetings and contacts with customers

Perform online sales activities to achieve company sales objectives

Identify and contact potential customers for business opportunities

Perform daily tasks based on assigned work plan

Maintain profitable and productive relationships with customers

Maintain up-to-date knowledge about product information and promotions

Communicate with customers through phone, e-mails and chats

Attend sales training and educational programs for professional development

Respond to customer queries promptly and professionally

Accept inbound calls and make outbound calls to sell company products

Develop sales strategies and determine sales forecast and projections

Provide excellent services and ensure customer satisfaction

Stay abreast with online marketing trends and competitors

Endlessly and tirelessly working to create efficiency and better systems in our business (this is a big one!)

Qualifications:

The hours of this position are Tuesday - Saturday from 10-6. Please make sure you are able to work those hours before you apply.

High school diploma or general education degree (GED) required

Bachelor’s degree (B.A.) from four-year college or university is preferred, but not required

Must possess strong computer skills

Must possess interpersonal skills, organizational skills, be a self starter, and detail oriented

Ability to multitask and to communicate clearly (verbal and written)

Knows importance of being a team player

Customer service and sales experience is a plus (positive references from a prior employer are necessary)

And of course, a positive attitude

Valid Driver's License

Apply