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Customer Experience Advisor Jobs (NOW HIRING)

Join Fox Taylor CDJR as a Full Time Customer Experience Advisor and bring your enthusiasm for customer interaction to life! In this onsite role based in Taylor, MI, you'll delve into a vibrant ...

Join Fox Taylor CDJR as a Full Time Customer Experience Advisor and bring your enthusiasm for customer interaction to life! In this onsite role based in Taylor, MI, you'll delve into a vibrant ...

Join Fox Taylor CDJR as a Full Time Customer Experience Advisor and bring your enthusiasm for customer interaction to life! In this onsite role based in Taylor, MI, you'll delve into a vibrant ...

Join Fox Taylor CDJR as a Full Time Customer Experience Advisor and bring your enthusiasm for customer interaction to life! In this onsite role based in Taylor, MI, you'll delve into a vibrant ...

Onsite in Indianapolis, IN Pay Range: $60 - 65,000 USD/annually Job Summary The Customer Experience (CX) Advisor serves as the advisor for assigned retail and direct mail clients. The role is ...

Onsite in Indianapolis, IN Pay Range: $60 - 65,000 USD/annually Job Summary The Customer Experience (CX) Advisor serves as the advisor for assigned retail and direct mail clients. The role is ...

Onsite in Indianapolis, IN Pay Range: $60 - 65,000 USD/annually Job Summary The Customer Experience (CX) Advisor serves as the advisor for assigned retail and direct mail clients. The role is ...

Onsite in Indianapolis, IN Pay Range: $60 - 65,000 USD/annually Job Summary The Customer Experience (CX) Advisor serves as the advisor for assigned retail and direct mail clients. The role is ...

This is a contract position with potential for extension or conversion to full-time. Let us describe the challenge we offer The Customer Experience Advisor will be an important piece to the puzzle at ...

This is a contract position with potential for extension or conversion to full-time. Let us describe the challenge we offer The Customer Experience Advisor will be an important piece to the puzzle at ...

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Customer Experience Advisor information

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How much do customer experience advisor jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer experience advisor in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

What is a customer experience advisor?

Customer Experience Advisors are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive overall experience with a company’s products or services. They act as a bridge between customers and the company, providing support through various channels such as phone, email, or chat. Their goal is to enhance customer satisfaction, build loyalty, and help improve business processes based on customer feedback.

What are the key skills and qualifications needed to thrive as a customer experience advisor?

To thrive as a Customer Experience Advisor, you need excellent communication, problem-solving abilities, and a customer-focused mindset, often supported by a background in customer service or related fields. Familiarity with CRM systems, helpdesk software, and digital communication platforms is typically required. Strong empathy, patience, and adaptability help you connect with customers and effectively resolve their concerns. These skills ensure positive interactions, foster customer loyalty, and contribute to overall business success.

What are some common challenges faced by customer experience advisors, and how can they be effectively managed?

Customer Experience Advisors often encounter challenges such as handling difficult customer interactions, managing high volumes of inquiries, and balancing the need for quick resolutions with delivering personalized service. To effectively manage these challenges, it is important to develop strong communication and problem-solving skills, stay calm under pressure, and leverage support from team members and supervisors when needed. Many organizations also provide regular training and access to resources that help advisors stay updated on products, policies, and best practices, making it easier to provide excellent service and grow professionally within the role.
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What states have the most Customer Experience Advisor jobs?

States with the most job openings for Customer Experience Advisor jobs include:

What are popular job titles related to Customer Experience Advisor jobs?

For Customer Experience Advisor jobs, the most frequently searched job titles are:

Infographic showing various Customer Experience Advisor job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,138 per year, or $20.7 per hour.

Customer Experience Advisor

Taylor, MI • On-site

$15 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

Join Fox Taylor CDJR as a Full Time Customer Experience Advisor and bring your enthusiasm for customer interaction to life! In this onsite role based in Taylor, MI, you'll delve into a vibrant environment where every day is an opportunity to shine. With a competitive pay range of $15.00 - $16.00 hourly, you can enjoy financial stability while engaging in essential duties such as responding to incoming internet inquiries and online chats.
Your knack for problem-solving will be invaluable as you follow up with customers via phone and email throughout their buying cycle. Set the stage for success by scheduling sales appointments, keeping a daily log, and leveraging our dealership database for optimal customer engagement. Flex your expertise in conveying current inventory and specials, all while being part of a fun, energetic team that prioritizes customer-centricity.
You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Employee Discounts. Step into this role where your empathetic nature and excellence can truly make a difference!
Are you excited about this Customer Experience Advisor job?
As a Full Time Customer Experience Advisor at Fox Taylor CDJR, your essential duties revolve around creating an exceptional customer journey from start to finish. You'll respond promptly to all incoming internet inquiries and online chats, ensuring that every potential customer feels valued right from the first interaction. Throughout the customer's buying cycle, your focus on providing continuous follow-up via phone and email will play a pivotal role in driving satisfaction and trust. By setting sales appointments and coordinating with the appropriate sales staff, you'll facilitate seamless transitions in the buying process. Keeping a daily log of appointments and effectively communicating with management will enhance team synergy.
Plus, you'll utilize our dealership database to track customer interactions and convey crucial information regarding current inventory or specials, all while tackling other assigned duties that contribute to our customer-centric approach. Embrace this dynamic role and help us redefine excellence in customer service!
Requirements for this Customer Experience Advisor job
To thrive as a Full Time Customer Experience Advisor at Fox Taylor CDJR, a blend of interpersonal and organizational skills is essential. You must have excellent communication skills to respond effectively to all incoming internet inquiries and online chats, making customers feel heard and valued. Strong problem-solving abilities will be crucial as you follow up with customers via phone and email, guiding them throughout their buying cycle. Additionally, being detail-oriented will help you keep an accurate daily log of appointments and effectively utilize our dealership database for tracking customer interactions.
Empathy is key in understanding customer needs, while a proactive attitude will enable you to set sales appointments confidently and assign them to the appropriate sales staff. Being adaptable and customer-centric will ensure you convey accurate information on current inventory and specials, positioning you as a trusted advisor in the customer journey. Bring your passion for excellence and customer care to our energetic team!
As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management. Put your career in gear at Fox Motors and apply today!