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Customer Experience Expert Jobs (NOW HIRING)

skoah

Front Desk / Customer Experience Expert

Houston, TX · On-site

$16 - $18/hr

The ideal candidate will have a minimum of 5 years of sales/customer service experience, preferably in a spa environment. This opportunity is a great chance to learn and grow in your career. You will ...

Skoah

Front Desk / Customer Experience Expert

Houston, TX · On-site

$16 - $18/hr

The ideal candidate will have a minimum of 5 years of sales/customer service experience, preferably in a spa environment. This opportunity is a great chance to learn and grow in your career. You will ...

mjh

Guest Experience Expert

Fort Lauderdale, FL

Creating "heart connections" with customers, associates and owners is the foundation for success at ... theGuest Experience Expert makes transactions feel like part of the experience. No matter what ...

mjh

Guest Experience Expert

Fort Lauderdale, FL

Creating "heart connections" with customers, associates and owners is the foundation for success at ... theGuest Experience Expert makes transactions feel like part of the experience. No matter what ...

Workout Anytime

Member Experience Expert

Spring Hill, TN · On-site

$14 - $16/hr

Handle complaints from customers * Act as our club's representative and set an example for our staff * Ultimately, the duties of the Member Experience expert are to make sure our club operates ...

Issa

Member Experience Expert

Spring Hill, TN · On-site

$14 - $16/hr

Handle complaints from customers * Act as our club's representative and set an example for our staff * Ultimately, the duties of the Member Experience expert are to make sure our club operates ...

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Customer Experience Expert information

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$605

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How much do customer experience expert jobs pay per week?

As of Jun 23, 2026, the average weekly pay for customer experience expert in the United States is $1,003.58, according to ZipRecruiter salary data. Most workers in this role earn between $788.46 and $923.08 per week, depending on experience, location, and employer.

What is a customer experience expert?

A customer experience expert is a professional who analyzes and improves how customers interact with a company's products or services. They often use customer feedback, data analysis, and communication skills to enhance satisfaction and loyalty, working across departments like marketing, support, and sales.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can offer six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.

Is CX a good career path?

A career as a Customer Experience Expert involves improving customer satisfaction and loyalty through communication, problem-solving, and data analysis. It is a growing field with opportunities across various industries, often requiring skills in empathy, technology, and customer service tools. The role can offer advancement into management or specialized areas like user experience or customer success.

What is the difference between Customer Experience Expert vs Customer Service Representative?

AspectCustomer Experience ExpertCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related field; certifications in customer experience or CRM toolsHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentStrategic roles involving data analysis, customer journey mapping, and improving overall experienceFrontline roles focused on direct customer interactions via phone, email, or chat
Employer & Industry UsageUsed across retail, tech, finance, and service industries to enhance customer loyaltyCommon in retail, telecom, hospitality, and service sectors for handling customer inquiries

The Customer Experience Expert focuses on analyzing and improving the overall customer journey, requiring strategic skills and certifications. In contrast, the Customer Service Representative handles direct customer interactions, often with less formal education. Both roles are vital in customer-centric industries but differ in scope and responsibilities.

Is CSR a good entry level position?

Customer Service Representative (CSR) roles are commonly considered good entry-level positions because they require minimal prior experience and focus on communication, problem-solving, and customer interaction skills. These roles often provide on-the-job training and can serve as a stepping stone to other customer-focused or management positions.
What cities are hiring for Customer Experience Expert jobs? Cities with the most Customer Experience Expert job openings:
What states have the most Customer Experience Expert jobs? States with the most job openings for Customer Experience Expert jobs include:
Customer Experience Expert jobs near you
Infographic showing various Customer Experience Expert job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $52,186 per year, or $25.1 per hour.

Part-Time Center Associate (Customer Experience Expert)

The UPS Store #5641

Victor, NY • On-site

$17/hr

Other

Posted 4 days ago

Job description

The Part-Time Customer Experience Expert delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

The UPS Store has been voted by Forbes, as the #1 Customer Service Company in the US.

RESPONSIBILITIES          

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS            

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Willing and able to work 25 to 30 hours per week for a 6-day work week

Compensation

  • $17 per hour for the initial 120 training days.  During the training period, earn $1 bonus for every hour worked.  Complete 120 days, have exceptional attendance and a good review receive the bonus and hourly rate increase to $18 per hour.  Complete notary certification and increase hourly by an additional 50¢ per hour.

Location

The UPS Store - Victor154 Cobblestone Court Dr.Victor, NY 14564

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