Customer Excellence Manager Jobs in Raleigh, NC (NOW HIRING)

Commercial Planning & Analytics: Atticus

About Us

Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term viability. Through our Agriculture and EcoCore portfolios, we are committed to the protection of critical food supply and beautification of our environment. With 95%formulationon US soil and the broadest, most diversified portfolio in the industry, we aim to execute with clarity and focus - delivering on our value proposition: Relevant. Simple. Reliable. For more information and a complete list of products, visit AtticusLLC.com.

What you will do in this role

The Commercial Planning & Analytics role will report to the Senior Manager, Customer Engagement Strategy - ACE. This role will be the lead facilitator for Customer Battle Plans and provide in-depth market analysis centered around customers, pricing and segmentation and help turn data into direction for the marketing team.To be successful in this role you must have the ability to represent the Commercial Teams voice. You will lead the evolution of customer and market data analysis to provide the marketing team with a clear understanding of both. You will use your keen eye for opportunity to grow the Atticus business. In your work, you will work with an eye towards building scalable solutions where you build and evolve processes for optimal outcomes helping customers and internal partners see more success.

Responsibilities

• Lead the Customer Planning process (Customer Battle Plans); engaging with customers, commercial team members and the Customer Excellence team to execute annual customer planning activities
• Perform customer level analysis by analyzing data, specifically around metrics of growth and tracking by customer
• Serve as a partner with the Customer Excellence Team, co-creating tools and processes to aid in the facilitation of Customer Battle Plans
• Produce recurring and ad hoc reporting and analysis that supports overall marketing strategy and annual planning
• Build and maintain dashboards that give leadership and the Commercial teams a consistent view of program performance, pricing position, and share movement
• Coordinate across functional disciplines to routinely analyze purchase quantity, gross and net purchases, and profitability at every level of the customer hierarchy - from national account down to individual retail location
• Collaborate with Commercial, Finance, and Marketing to provide visibility and actionable recommendations to the field, including in-season program guidance during peak selling windows
• Conduct market sizing, segmentation, and competitive analysis to support product positioning and new product launch decisions
• Monitor industry trends, pricing dynamics, generic entry timing, and competitor activity; flag developments that warrant a strategic response
• Track post-launch product performance against forecast and identify the drivers behind variances
• Translate findings into clear, concise recommendations for marketing leadership - the deliverable is a decision, not a data dump
• Own data quality and definitional consistency across marketing reporting so the numbers hold up in cross-functional conversations

Required Skills/Qualifications

• Minimum of five years of relevant work experience in FP&A, Marketing, Consulting, Economics, or other relevant fields is required. Experience in chemical manufacturing / agriculture chemical industry preferred but not required
• Bachelor's degree in business, Economics, Finance, or other relevant fields is required
• Advanced MS Excel skills (formulas, pivot tables, lookups), MS PowerPoint (charts, graphs)
• Strong sense of initiative and the ability to command your position when working across functional disciplines
• Analytical mindset with the ability to analyze, simplify and communicate data
• Excellent interpersonal skills and proactive communication skills along with strong initiative and balanced judgment
• Strong written and verbal skills
• Strong problem solving and critical thinking skills
• Organizational skills with superior attention to detail
• Ability to coordinate and communicate across multiple functional disciplines
• Excellent computation skills to make calculations with good speed and accuracy
• 
  Adaptable and entrepreneurial with a background in a dynamic, fastmoving business environment

Why Atticus?

Atticus is committed to the longterm success of our industry and our people. Through active involvement in key task forces and partnerships with organizations shaping tomorrow's leaders, we demonstrate responsible stewardship, promote safe product use, and advance the Agriculture and EcoCore markets we serve.

Through our employee experience,Atticus Freedom, we intentionally invest in our team by providing the tools, support, and environment needed to perform at a high level. Our culture is not a program - it is embedded in how we operate, collaborate, and make decisions. By prioritizing professional development, leadership growth, and overall health and wellbeing, we build a strong, unified team aligned by shared values - together asOne Atticus.

What We Offer Our SuCitta Warriors

Our people are our most valuable asset. Atticus offers a comprehensive and competitive total rewards package designed to support both professional success and personal wellbeing, including:

• Comprehensive medical, dental, and vision benefits beginning Day 1
• Company performancebased quarterly bonus opportunitiesthrough theSuCitta Warrior Achievement Plan (SWAP), allowing team members to share directly in the success of the company
• Employee Stock Ownership Plan (SuCitta Stealth), providing longterm ownership and alignment with Atticus' growth
• A thoughtfully designed workplace experiencethat supports physical, mental, and emotional wellbeing
• Ongoing professional and leadership development opportunities
• A valuesdriven culturegrounded in accountability, adaptability, decisiveness, and a commitment to delivering results

At Atticus, greatness is earned. We seek individuals who are driven by purpose, energized by challenge, and motivated to contribute to something bigger than themselves. If you thrive in a fastpaced environment and are committed to excellence, you will find a home here.

Get a glimpse of our team and culture by watching ourFort 940 Tour: Here

Join Atticus and become part of a team that values ownership, integrity, and the courage to escape the ordinary.

Atticus, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Atticus LLC participates in E-Verify.

Recruiting Agencies, Please Note:

Atticus, LLC will not accept unsolicited assistance from recruiting/search agencies for this employment opportunity. Please, no phone calls or emails. All resumes submitted by recruiting or search agencies to any employee at Atticus, LLC via email, the Internet or in any form and/or method without a valid written search/recruitment agreement in place for this position will be deemed the sole property of Atticus, LLC. No fee will be paid in the event the candidate is hired by Atticus, LLC as a result of the referral or through other means.