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Customer Engineering Services Jobs in Washington

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Reliable Engineering Services, Inc. About Us: Reliable Engineering Services, Inc. is a trusted ... Communicate effectively with customers and internal team members Required Experience: * Background ...

Working with our customer's engineering teams, you'll lead and contribute to all phases of the ... Experience working in a consultative capacity in a Professional Services Organization * Multiple ...

Help prepare solution proposals for our customer's engineering and management teams that help ... Experience working in a consultative capacity in a Professional Services Organization * Multiple ...

Building Engineer

Arlington, VA · On-site

$28 - $32/hr

Complies with ABM Engineering Services and facilities' policies and procedures. * Complies and ... Customer Service, willing to work OT shifts covering tenant events, team player, this is a very ...

New

Building Engineer

Arlington, VA · On-site

$28 - $32/hr

Complies with ABM Engineering Services and facilities' policies and procedures. * Complies and ... Customer Service, willing to work OT shifts covering tenant events, team player, this is a very ...

New

Responsibilities : • Working with our customer's engineering teams, you'll lead and contribute to ... Services Organization • Multiple years of Graph DB related experience i.e. Neo4j, OrientDB ...

Showing results 21-40

Customer Engineering Services information

See Washington salary details

$44.2K

$89K

$122.9K

How much do customer engineering services jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer engineering services in Washington is $88,987.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,300.00 and $101,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Engineering Services vs Customer Support Specialist?

AspectCustomer Engineering ServicesCustomer Support Specialist
CredentialsTechnical degrees, certifications in networking, hardware, or softwareCustomer service or support certifications, sometimes technical knowledge
Work EnvironmentOn-site or technical environments, often involved in installations and troubleshootingCall centers, help desks, remote support
Employer & IndustryTech companies, hardware/software providers, IT servicesBroadly across industries, including tech, retail, telecom

Customer Engineering Services focus on technical solutions, installations, and complex troubleshooting, often requiring specialized certifications. Customer Support Specialists handle general customer inquiries, troubleshooting, and issue resolution, typically in a support or call center setting. While both roles involve assisting customers, Customer Engineering Services are more technical and hands-on, whereas Customer Support Specialists focus on customer communication and problem-solving.

What are the key skills and qualifications needed to thrive as a customer engineering services professional, and why are they important?

To thrive as a Customer Engineering Services professional, you need strong technical troubleshooting abilities, a background in engineering or IT, and often a relevant degree or technical certification. Familiarity with diagnostic software, ticketing systems, and industry-standard hardware or software platforms is typically required. Excellent communication, problem-solving skills, and a customer-focused mindset help you effectively address client issues and build positive relationships. These skills are essential for delivering timely solutions, maintaining customer satisfaction, and ensuring smooth operation of clients' technical systems.

How does a customer engineering services professional typically collaborate with both clients and internal teams to resolve technical issues?

Customer Engineering Services professionals act as a vital link between clients and internal engineering or product teams. They communicate directly with customers to understand technical challenges, diagnose issues, and gather detailed feedback. Internally, they relay this information to relevant teams, helping prioritize fixes and improvements while keeping clients regularly updated on progress. This role requires strong interpersonal skills and technical acumen to ensure effective collaboration and high customer satisfaction.

What is customer engineering services?

Customer Engineering Services (CES) refer to a range of technical support and solutions provided to customers who use a company's products or systems. These services typically involve installation, maintenance, troubleshooting, and optimization to ensure the customer's equipment operates efficiently. CES professionals work directly with clients to resolve technical issues, provide training, and implement upgrades, often acting as a bridge between the customer and the engineering or product development teams. Their goal is to enhance customer satisfaction by ensuring reliable product performance and rapid problem resolution.

What are popular job titles related to Customer Engineering Services jobs in Washington?

For Customer Engineering Services jobs in Washington, the most frequently searched job titles are:

Infographic showing various Customer Engineering Services job openings in Washington as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $88,987 per year, or $42.8 per hour.

Commercial HVAC Service Technician

Reliable Engineering Services Inc

Fairfax, VA • On-site

$62K - $90K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 16 days ago

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Job description

Senior HVAC Service Technician (Full-Time)

Company: Reliable Engineering Services, Inc.

About Us:
Reliable Engineering Services, Inc. is a trusted leader in commercial HVAC services, proudly serving national accounts across Washington, DC, Maryland, and Virginia for over 43 years. We are committed to quality service, long-term client relationships, and supporting our technicians with the tools they need to succeed.

Position Overview:
We are seeking a skilled and experienced Senior HVAC Service Technician to join our growing team. This is a full-time position for a motivated professional with strong troubleshooting and service experience in commercial HVAC systems.

Key Responsibilities:

  • Perform service, preventive maintenance (PM), and inspections on commercial HVAC systems
  • Diagnose and repair commercial air conditioning equipment, including rooftop units (RTUs)
  • Ensure all work is completed safely, efficiently, and to company standards
  • Communicate effectively with customers and internal team members

Required Experience:

  • Background in commercial HVAC service preferred but not required.  Residential Technicians encouraged to apply. 
  • Hands-on experience with:
    • Rooftop Units (RTUs)
    • Heat Pumps
    • Split Systems

What We Offer:

  • Competitive, negotiable salary (based on experience)
  • Health and dental insurance
  • 401(k) plan
  • Company van (take-home)
  • Gas card
  • Company-issued iPad and iPhone

Why Join Reliable?

  • Established, reputable company with long-term stability
  • Consistent work with national accounts
  • Supportive team environment
  • Opportunity for growth and advancement

Apply Today to join a company that values your experience and invests in your success.

Company Description

Fast Paced Commercial HVAC Contractor serving Maryland, DC & Northern Virginia seeking highly motivated technicians.
VA service techs welcome to work on our VA projects
Residential tech encouraged to apply
Senior commercial techs to receive factory certified training
Military veterans encouraged to apply