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Customer Engineering Services Jobs in Washington

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... Engineering Services? We're a family-owned company with more than 40 years in the HVAC business . We have established customers, consistent work, and a team that supports one another. We don't expect ...

Signing bonus

Be Seen First

... Engineering Services? We're a family-owned company with more than 40 years in the HVAC business . We have established customers, consistent work, and a team that supports one another. We don't expect ...

Signing bonus

Working with our customer's engineering teams, you'll lead and contribute to all phases of the ... Experience working in a consultative capacity in a Professional Services Organization * Multiple ...

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Reliable Engineering Services, Inc. About Us: Reliable Engineering Services, Inc. is a trusted ... Communicate effectively with customers and internal team members Required Experience: * Background ...

Working with our customer's engineering teams, you'll lead and contribute to all phases of the ... Experience working in a consultative capacity in a Professional Services Organization * Multiple ...

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Showing results 1-20

Customer Engineering Services information

See Washington salary details

$44.2K

$89K

$122.9K

How much do customer engineering services jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer engineering services in Washington is $88,987.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,300.00 and $101,900.00 per year, depending on experience, location, and employer.

What is customer engineering services?

Customer Engineering Services (CES) refer to a range of technical support and solutions provided to customers who use a company's products or systems. These services typically involve installation, maintenance, troubleshooting, and optimization to ensure the customer's equipment operates efficiently. CES professionals work directly with clients to resolve technical issues, provide training, and implement upgrades, often acting as a bridge between the customer and the engineering or product development teams. Their goal is to enhance customer satisfaction by ensuring reliable product performance and rapid problem resolution.

How does a customer engineering services professional typically collaborate with both clients and internal teams to resolve technical issues?

Customer Engineering Services professionals act as a vital link between clients and internal engineering or product teams. They communicate directly with customers to understand technical challenges, diagnose issues, and gather detailed feedback. Internally, they relay this information to relevant teams, helping prioritize fixes and improvements while keeping clients regularly updated on progress. This role requires strong interpersonal skills and technical acumen to ensure effective collaboration and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer engineering services professional, and why are they important?

To thrive as a Customer Engineering Services professional, you need strong technical troubleshooting abilities, a background in engineering or IT, and often a relevant degree or technical certification. Familiarity with diagnostic software, ticketing systems, and industry-standard hardware or software platforms is typically required. Excellent communication, problem-solving skills, and a customer-focused mindset help you effectively address client issues and build positive relationships. These skills are essential for delivering timely solutions, maintaining customer satisfaction, and ensuring smooth operation of clients' technical systems.

What is the difference between Customer Engineering Services vs Customer Support Specialist?

AspectCustomer Engineering ServicesCustomer Support Specialist
CredentialsTechnical degrees, certifications in networking, hardware, or softwareCustomer service or support certifications, sometimes technical knowledge
Work EnvironmentOn-site or technical environments, often involved in installations and troubleshootingCall centers, help desks, remote support
Employer & IndustryTech companies, hardware/software providers, IT servicesBroadly across industries, including tech, retail, telecom

Customer Engineering Services focus on technical solutions, installations, and complex troubleshooting, often requiring specialized certifications. Customer Support Specialists handle general customer inquiries, troubleshooting, and issue resolution, typically in a support or call center setting. While both roles involve assisting customers, Customer Engineering Services are more technical and hands-on, whereas Customer Support Specialists focus on customer communication and problem-solving.

What are popular job titles related to Customer Engineering Services jobs in Washington?

For Customer Engineering Services jobs in Washington, the most frequently searched job titles are:

Infographic showing various Customer Engineering Services job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $88,987 per year, or $42.8 per hour.

Customer Engineering Maintenance & Service Technician

Air Products and Chemicals, Inc.

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Air Products rating

9.3

Company rating: 9.3 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

2nd of 103 rated chemical manufacturers


Job description

At Air Products, we reimagine what's possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together - where every voice is heard and everyone knows they belong and matter - we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.


Reimagine What's Possible


We are seeking a Maintenance and Service Technician to join our Customer Engineering Team, reporting directly to our Area Maintenance Manager.

The ideal candidate resides in the Bel Air, MD or Washington DC area.

This is a residencebased role involving daily travel to customer sites within approximately a 250mile radius.

You will install, repair, and maintain cryogenic liquid, industrial gas, and process gas supply systems, including pumping, highpressure compression, and gas generation equipment. Training is provided for skill development in cryogenics and industrial gases.

What's In It for You:

At Air Products we foster a culture of inclusion where every voice is heard, and everyone feels they belong and matter. Additionally, we offer competitive pay and great benefits for our employees. Check out some of our benefits below!

  • Affordable Medical, Dental and Vision Insurance (day 1 of employment)

  • 401k with 100% vested company core and match

  • Paid Vacation, holidays + sick time

  • Paid Parental leave (Up to 8 weeks)

  • Backup Child and Adult Care benefit

  • Adoption assistance

  • Flexible spending accounts (medical, dependent daycare)

  • Life Insurance (AD&D- Paid for by Air Products), Supplemental AD&D

  • Legal Plan & Identity theft coverage

  • EAP (Employee Assistance Program)

  • Many more supplemental benefits available

Required Skills / Abilities:

  • Travel daily to our customer sites within approximately a 250mile radius.

  • Proficiency with tools such as drills/impact drivers, portable grinders, bandsaws, general hand tools, brazing torches, electrical multi meters (including input simulators), and ladders.

  • Safety: A strong commitment to safety with priority over production, efficiency, schedule, or external pressures

  • Ability to learn, understand, and comply with company safety procedures.

  • Safety Work Permits: Experience working as both issuer and receiver.

  • Lock Out / Tag Out (LOTO): Knowledge of and compliance with LOTO procedures to ensure safe maintenance conditions.

  • Electrical: Comfortable working on deenergized circuits up to 480V.

  • Able to trace and measure voltage/amperage on instrumentation circuits by following elementary loop diagrams and/or via phone support with engineers.

  • Understanding of 4-20 mA instrumentation signals and loops.

  • Mechanical: Understanding of piping systems, regulators, valves, relief devices, pumps, and compressors.

  • Ability to interpret P&IDs (Piping and Instrumentation Diagrams).

Key Job Responsibilities

  • Service Air Products cryogenic, highpressure, and generated gas systems, along with associated equipment, at customer sites throughout the assigned region.

  • Occasionally supervise contractors and crane operations.

  • Participate in afterhours and weekend callouts as needed; maintain 24/7 availability.

  • Utilize company-provided truck, gas card, laptop, truck, uniforms, and tools.

  • Travel includes some overnight stays; more frequent during the first six months for training purposes.

  • Overnight stays may also be required to support customers outside of your normal territory when needed to support the business.

Minimum Hiring Requirements:

  • A high school diploma or GED is required.

  • A Technical degree is preferred but is not required.

  • Welding or brazing experience is preferred but is not required.

  • Ability to perform tasks such as driving, climbing, lifting, carrying, pushing, tightening, loosening, drilling, sawing, crawling, bending, shoveling, and wrenching.

  • Ability to perform work outdoors, yearround in all weather conditions.

  • Effective communication skills to interface with customers, management, sales, and engineering.

  • A selfstarter with a strong learning aptitude and desire for professional growth.

  • Strong troubleshooting abilities with a bigpicture, diagnostic mindset.

  • Comfortable working independently for extended periods of time and, the ability to work well in a collaborative Team.

  • Ability to travel.

  • Availability to be on call 24/7.

  • A valid driver's license, a good driving record and the ability to maintain a clean MVR are required.

Military Experience:
Machinist Mate, Electrician's Mate, Electronics Technician, Aircraft Maintenance, Cryogenic Technician.

Technical Education or Related Skills:
Process Technology, Electrical Technology, Industrial Systems, Electrical Power & Controls, Electromechanical Technology, HVAC, plumbing, welding, mechanical repair, construction, vehicle or small engine repair, fabricating, crane & rigging, fuel industry, or general maintenance.

#INDGIG

#LI-Remote

#LI-CH1

Join Air Products, where we proudly value the skills, dedication, and leadership that Veterans bring to the table. As a Veteran-friendly organization, we actively encourage and welcome Veterans to apply for various roles within our company. We recognize the unique strengths and experiences that Veterans contribute, and we foster a workplace that honors your service while providing a platform for professional growth.


Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what's possible and generate a cleaner future for our customers, our communities, and the world.
We are an Equal Opportunity Employer (U.S.).You will receive consideration for employment without regard to race, color, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status.


Air Products is committed to working with and providing a reasonable accommodation to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e-mail us at talent@airproducts.com. General application status inquiries are not answered by this mailbox rather you'll receive an e-mail directly from our Career Center and/or the Talent Acquisition Specialist.


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