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Customer Engagement Manager Jobs in Riverside, CA

Manager, Service Retention & Loyalty

Irvine, CA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... improve customer engagement across the entire ownership lifecycle, including sales-to-service ... The National Manager is responsible for developing strategic initiatives, driving execution ...

Manager, Service Retention & Loyalty

Irvine, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... improve customer engagement across the entire ownership lifecycle, including sales-to-service ... The National Manager is responsible for developing strategic initiatives, driving execution ...

Product Support Sales Manager

Riverside, CA · On-site

$106K - $134K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor partner meeting schedules and participate as appropriate to reinforce customer engagement and business development. * Collaborate with Branch Managers to develop and refine territory coverage ...

Brand Marketing Manager

Irvine, CA · On-site

$100K - $110K/yr

Manage content calendars and oversee internal content creators, photographers and creative partners ... Help create memorable customer experiences that strengthen community engagement and brand loyalty.

Senior Software Engineer - Salesforce

Santa Ana, CA · Remote

$127K - $168K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... enable customer engagement, business operations, and AI-powered experiences. This role goes beyond traditional Salesforce development. You will partner closely with Product Management, Sales ...

Showing results 41-60

Customer Engagement Manager information

See Riverside, CA salary details

$36K

$102.4K

$177.4K

How much do customer engagement manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer engagement manager in Riverside, CA is $102,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $128,300.00 per year, depending on experience, location, and employer.

What is a customer engagement manager?

As a customer engagement manager, you perform a number of client-related duties, ranging from marketing and sales development to providing technical support to sales teams. You consult directly with clients to determine project goals and then develop and execute a plan to meet those goals. A career as a customer engagement manager requires you have some formal qualifications and education, typically at least bachelor’s degree in business administration or a related field, and several years of prior work experience in customer engagement or sales projects. Strong leadership qualities and excellent verbal and written communication skills will also set you ahead of other candidates.

What does a customer engagement manager do?

A Customer Engagement Manager is responsible for building and maintaining strong relationships between a company and its customers. They develop strategies to increase customer satisfaction, loyalty, and retention by ensuring customers have a positive experience with the company's products or services. Their role often includes analyzing customer feedback, coordinating communication campaigns, and collaborating with different teams to address customer needs. Ultimately, they aim to enhance customer engagement to drive business growth.

What are the key skills and qualifications needed to thrive as a customer engagement manager, and why are they important?

To thrive as a Customer Engagement Manager, you need a strong background in customer relationship management, data analysis, and a relevant bachelor's degree, often in business or marketing. Familiarity with CRM platforms like Salesforce, marketing automation tools, and customer analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build rapport and motivate both customers and internal teams. These abilities are essential to drive customer satisfaction, ensure loyalty, and achieve business growth through effective engagement strategies.

How does a customer engagement manager typically collaborate with sales and marketing teams?

A Customer Engagement Manager works closely with both sales and marketing teams to ensure a seamless customer experience. They often relay customer feedback and insights to these teams, helping to refine messaging, improve service offerings, and tailor engagement strategies. Regular meetings, shared CRM systems, and cross-functional projects are common ways they collaborate to drive customer satisfaction and retention. This collaboration ensures that customer-facing messaging is consistent and that both pre- and post-sale interactions align with company goals.

What job categories do people searching Customer Engagement Manager jobs in Riverside, CA look for?

The top searched job categories for Customer Engagement Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Customer Engagement Manager jobs?

Cities near Riverside, CA with the most Customer Engagement Manager job openings:

Infographic showing various Customer Engagement Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $102,368 per year, or $49.2 per hour.

Full-time

Posted 3 days ago

New


Loma Linda University Health rating

8.2

Company rating: 8.2 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

100th of 1,060 rated hospitals


Job description

Job Summary: The Operator Service Specialist 1 serves our patients, staff, and business partners by providing operator assistance and paging assistance.  Responsible for answering a high volume of incoming telephone calls and to transfer the caller to the appropriate resource. Responsible to page on-call resources and to page Emergency Response teams such as Code Blue, Rapid Response, Trauma and others.  Works in a high volume Call Center and provide excellent customer service to those of whom we serve. Performs other duties as needed.
Education and Experience: Minimum one year of call center or customer service with heavy phone volume experience preferred.
Knowledge and Skills: Previous operator or call center experience in Healthcare setting preferred. Able to operate a computer and answer telephones efficiently. Able to read; write legibly; speak in English (and Spanish preferred) with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office and equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. 
Licensures and Certifications: None

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.

We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management at (909) 651-4001.

Loma Linda University Shared Services is a religiously-qualified Equal Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on this application is asked for the purpose of unlawfully limiting or excluding any applicant's consideration for employment because of race, color, religion, gender, age, national origin, disability, genetic information, or any other status protected by applicable law. If you need a reasonable accommodation in the hiring process, please notify Human Resource Management.

We appreciate your interest in Loma Linda and wish you success in your job search!

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About Loma Linda University Health

Sourced by ZipRecruiter

Loma Linda University Health (LLUH) is an esteemed healthcare organization situated in Loma Linda, California, US. Established in 1905, it was initially known as the College of Medical Evangelists, and it operated as the official medical institution of the Seventh-day Adventist Church until the name was changed to LLUH in 1961. LLUH is very much active in the healthcare and education sectors, providing a vast range of services such as medical treatment, research, and health education. The organization’s core mission is "to continue the teaching and healing ministry of Jesus Christ", which underlines its binding values of compassion, integrity, excellence, freedom, and justice.

Industry

Health care and social assistance and hospitality services

Company size

10,000+ Employees

Headquarters location

Loma Linda, CA, US