Customer Development Manager Jobs in Kent, WA (NOW HIRING)

• Location 611 12th Avenue South,Seattle, WA, 98104,United States
• Base Pay $70,000.00 - $75,000.00 / Year
• Employee Type FT Exempt

Core Competencies are foundational commitments and skills that all SIHB staff are expected to develop. These competencies define common measures for performance that are applied to every role in the organization.

• Commitment to Indigenous and Organizational Values: Everything we do at SIHB is centered on Traditional Indian Medicine. It is our responsibility to maintain cultural integrity in all that we do.
• Accountability: All employees of SIHB effectively manage their own work and the work of their teams. We take ownership of our actions and decisions. We all strive to deliver the highest quality work and care, while respecting our teammates and relatives.
• Collaboration: SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose. We collaborate with our colleagues across the organization to deliver the highest quality of care and results in alignment with our mission, vision, values, and Theory of Change.
• Communication: We practice effective and clear communication with staff, relatives, teams and community. We demonstrate empathy among each other and with those we serve, and transparency in our decision making.
• Customer Service Orientation: All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care. Our relatives come first and deserve the best.

Seattle Indian Health Board is seeking a highly skilled Development Manager to build and expand our development efforts under the supervision and support of the Public Affairs Director. As a Development Manager, you will be responsible for managing, and executing a comprehensive fundraising strategy aligned with SIHB's mission and goals . The Development Manager will plan and execute fundraising events to engage the community and raise awareness of the Seattle Indian Health Board's mission. Coordinate logistics, recruit volunteers, and manage event budgets to maximize impact.

This position reports directly to the Public Affairs Director and is a member of the Development team. This position has no direct reports.

• Hold Indigenous values and practices with respect and integrity
• Hold yourself accountable to the highest standard by being resourceful, innovative, creative, and solutions-oriented
• Actively participate in organizational activities with the understanding that success is achieved through teamwork.
• Recognize that communication is central to the organization’s success and actively champion your words and actions to maintain respect for others, encourage constructive feedback, be open to share laughter and acknowledge differences in skills and opinions, all while keeping others’ best intentions in mind.
• At SIHB, we refer to our patients as relatives. Our relatives come first and deserve the best. At SIHB, you’ll serve the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care.

• Donor Cultivation and Fundraising
• Foster and track all donor relationships.
• Ensure robust and timely donor appreciation.
• Constantly identify prospects and appropriate opportunities for building relationships with private, public, and corporate philanthropy.
• Coordinate fundraising goals, logistics, communications, and donor solicitations for Give Big and other community fundraising days like Giving Tuesday.
• Process and track incoming donations/pledges in Excel.
• Collaborate with Communications Team to develop and implement social media strategies for events.
• Help to create and implement a comprehensive content fundraising strategy aligned with our organizational goals and target audience.
• Ensure work is aligned with broader, long-term development goals.
• Maintain development workflows and respond to requests promptly.
• Collaborate with our team of external grant writers.
• Plan and execute, in collaboration with the development team annual fundraising events.
• Provide oversight for the planning and implementation of fundraising events.
• Other duties as assigned.

• Three-five years of experience in a fundraising/development role.
• Ability to take directions well, complete tasks in a timely manner with minimal supervision, take initiative, and collaborate with staff in a multi-cultural environment.
• Track-record of raising support from a variety of sources. Proven ability to connect with and align people, organizations, and community partners toward common purposes.
• Demonstrated passion and commitment to the types of programs and services SIHB provides. Experience with Every Action or similar platform preferred.
• Proficiency in PC skills and applications (MS Office: Outlook, SharePoint, Word, Excel, and PowerPoint).

• Ability to work with a wide variety of people
• Excellent attention to detail
• Strong organizational and prioritization skills
• Strong written and verbal skills
• Ability to manage multiple projects and tasks and develop timelines/checklists for executing activities and events.
• Demonstrated ability to work independently.
• Ability to take direction from more than one person.
• Willingness to receive and respond to constructive feedback.
• Good problem-solving and decision-making skills.
• Prioritize tasks, work under pressure, and meet deadlines.
• Work evening and weekend hours multiple times throughout the year (our events).
• Team members work for ten hours per day, four days per week, with occasional weekend or evening hours to staff events. Team members may be granted exemption to the 4/10 schedule for legitimate childcare issues and/or legitimate healthcare concerns.
• Office hours are 7:00 a.m. to 6:00 p.m. with a one-hour lunch break

• Three-five years of experience in a fundraising/development role.
• Ability to take directions well, complete tasks in a timely manner with minimal supervision, take initiative, and collaborate with staff in a multi-cultural environment.
• Track-record of raising support from a variety of sources.
• Proven ability to connect with and align people, organizations, and community partners toward common purposes.
• Demonstrated passion and commitment to the types of programs and services SIHB provides. Experience with Every Action or similar platform preferred.
• Proficiency in PC skills and applications (MS Office: Outlook, SharePoint, Word, Excel, and PowerPoint).

• Ability to work with a wide variety of people
• Excellent attention to detail
• Strong organizational and prioritization skills
• Strong written and verbal skills
• Ability to manage multiple projects and tasks and develop timelines/checklists for executing activities and events.
• Demonstrated ability to work independently.
• Ability to take direction from more than one person.
• Willingness to receive and respond to constructive feedback.
• Good problem-solving and decision-making skills
• Prioritize tasks, work under pressure, and meet deadlines.
• Work evening and weekend hours multiple times throughout the year (our events).
• Team members work for ten hours per day, four days per week, with occasional weekend or evening hours to staff events. Team members may be granted exemption to the 4/10 schedule for legitimate childcare issues and/or legitimate healthcare concerns.
• Office hours are 7:00 a.m. to 6:00 p.m. with a one-hour lunch break