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Customer Development Manager Salary Jobs (NOW HIRING)

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Many of our top managers started exactly here. THE OPPORTUNITY As a Customer Development Representative, you'll be the face of our company out in the community -- home shows, retail pop-ups, and ...

The Dir Business Customer Development role has a national salary range of $104,000- $198,000. DHL ... Manage executive-level customer relationships for profitability and growth. Hunt for and develop ...

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Customer Development Manager Salary information

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$11K

$90.4K

$185K

How much do customer development manager salary jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer development manager salary in the United States is $90,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $112,000.00 per year, depending on experience, location, and employer.

What is the average salary for a customer development manager?

The average salary for a Customer Development Manager varies depending on location, industry, and experience. In the United States, salaries typically range from $70,000 to $120,000 per year, with the median around $90,000. Additional compensation such as bonuses or commissions may also be included, especially in sales-driven industries. Factors such as company size and level of responsibility can further influence the total compensation package.

What are the key skills and qualifications needed to thrive as a customer development manager, and why are they important?

To thrive as a Customer Development Manager, you need strong sales acumen, relationship-building abilities, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM systems, data analysis tools, and sales performance software is typically required. Outstanding interpersonal communication, negotiation skills, and strategic thinking set top performers apart in this role. These skills ensure the ability to grow key accounts, drive revenue, and maintain lasting client partnerships in competitive markets.

What are some common challenges faced by customer development managers, and how can they effectively overcome them?

Customer Development Managers often encounter challenges such as balancing the needs of multiple clients, adapting to evolving market trends, and meeting ambitious sales targets. To overcome these, it's essential to develop strong communication and organizational skills, stay updated on industry developments, and collaborate closely with sales, marketing, and product teams. Building long-term relationships with clients and proactively addressing their concerns can also help in achieving success and driving customer growth.

How much does a customer development manager make?

A customer development manager typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on company size and the level of responsibility, with additional compensation often including bonuses and benefits.

What does a customer development manager do?

A customer development manager is responsible for identifying and developing new customer relationships, understanding client needs, and expanding market share. They often analyze customer data, collaborate with sales and marketing teams, and use tools like CRM software to drive growth and improve customer satisfaction.
More about Customer Development Manager Salary jobs

What cities are hiring for Customer Development Manager Salary jobs?

Cities with the most Customer Development Manager Salary job openings:

What states have the most Customer Development Manager Salary jobs?

States with the most job openings for Customer Development Manager Salary jobs include:

Infographic showing various Customer Development Manager Salary job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $90,425 per year, or $43.5 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Richelieu Hardware rating

7.3

Company rating: 7.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Company Overview 

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 150,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.

These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity

Business Development Manager – Midwest Region

Reports To: Director of U.S. Sales
Location:
Midwest United States
Territory: OH, MI, IL, IN, WI, MN, ND, SD, MO, KS
Travel: Frequent regional travel required (typically 50–70%)

Richelieu is currently seeking a Business Development Manager-Midwest Region to take responsibility for growing our business with kitchen and bath dealers, retailers, distributors, and buying groups.

Role Overview

The Business Development Manager – Midwest Region serves as the primary commercial link between Head Office and the Midwest sales organization. The role is responsible for regional execution, adoption, and growth across assigned product classes.

This is a field-execution role focused on translating national product and segment strategies into consistent regional results through sales support, training, and customer engagement across a broad and diverse market.

Product & Segment Scope

Lead the execution strategy across high-priority product categories aligned with Richelieu’s core hardware and accessory portfolio. These categories represent key drivers of growth, margin, and customer engagement.

Key Responsibilities

Sales Development & Field Execution

  • Drive adoption and specification across assigned super classes
  • Partner with sales reps on call planning, territory strategy, and customer development
  • Participate in joint customer visits and specification meetings
  • Support strategic accounts with pricing, quoting, and inventory alignment
  • Conduct showroom visits and customer site engagement
  • Attend regional QBRs and provide feedback on execution, competitive dynamics, and market opportunities

Product Training & Enablement

  • Deliver product and category training across the region
  • Lead new product introductions and rollout support
  • Support customer-facing demonstrations and technical discussions
  • Coordinate with Product Champions to ensure consistent messaging and execution

Tools, Vendors & Reporting

  • Support adoption of sales tools, merchandising standards, and catalogs
  • Serve as a regional interface with key suppliers and product managers
  • Promote consistent CRM usage and pipeline visibility
  • Provide concise monthly updates on activity, pipeline, and key initiatives

Success Measures

  • Increased adoption and sales growth across assigned super classes
  • Strong alignment between national strategy and Midwest field execution
  • Improved effectiveness of sales reps and specification managers
  • Consistent execution across a broad, high-opportunity, and competitive region

 What We Are Looking For

  • Successful business development experience with retailers in the home improvement segment (building materials, construction, etc.)
  • Ability to be both a "hunter" of new relationships and a "farmer" to develop existing retail customers
  • Self-starter, able to work independently
  • Exceptional communication and interpersonal skills
  • Ability to travel as required 
  • College degree is preferred but not required; a combination of education and experience will be considered

Compensation and Benefits

  • Competitive market-based salary plus monthly, quarterly, and annual commissions
  • Monthly car allowance and covered fuel
  • Travel allowance
  • Business expense reimbursement
  • Group insurance program (medical, dental, vision, life, disability, etc.)
  • Employee Stock Purchase Plan with employer matching
  • 401(K) with employer matching
  • Company cell phone
  • Paid vacation time, sick days, and 9 paid holidays per year

We are an equal opportunity employer.

 

Employment Type: FULL_TIME

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