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Customer Development Associate Jobs in Florida (NOW HIRING)

Park & Eleazer Construction

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Construction Business Development Associate

Clearwater, FL · On-site

$41K - $56K/yr

... business development within an A/E/C professional services firm or an A/E/C business-to-business ... position · CRM software Experience · Experience Developing and Delivering Presentations · ...

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Customer Development Associate information

What is a customer development associate?

A Customer Development Associate is a professional responsible for building and maintaining relationships with clients to drive business growth. They often identify new business opportunities, understand customer needs, and collaborate with sales and marketing teams to ensure customer satisfaction. Their role may also include gathering feedback, conducting market research, and helping to develop strategies for customer retention. This position is essential for companies aiming to improve their customer base and strengthen client loyalty.

What are the key skills and qualifications needed to thrive as a customer development associate?

To thrive as a Customer Development Associate, you need strong sales acumen, relationship-building skills, and a relevant degree or experience in business or marketing. Familiarity with CRM software, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding communication, problem-solving, and adaptability distinguish top performers in this role. These skills and qualities are crucial for effectively identifying customer needs, building long-term partnerships, and driving business growth.

What are some typical challenges a customer development associate might face when working with cross-functional teams?

Customer Development Associates frequently collaborate with departments such as sales, marketing, and product development. One common challenge is aligning customer feedback and insights with the priorities of other teams, which may have different goals or timelines. Effective communication and negotiation skills are essential to ensure that customer needs are accurately represented while respecting each team's objectives. Building strong relationships and maintaining transparency can help overcome these hurdles and drive successful outcomes for both customers and the organization.

What is the difference between Customer Development Associate vs Sales Representative?

AspectCustomer Development AssociateSales Representative
Primary FocusIdentifying customer needs, building relationships, and supporting product adoptionClosing sales, generating revenue, and acquiring new customers
Required SkillsCustomer service, communication, product knowledgePersuasion, negotiation, sales techniques
Work EnvironmentCustomer-facing, often in teams or support rolesField or office-based, direct sales interactions
Common CertificationsNone specific, often related to customer service or industry knowledgeSales certifications like Certified Professional Sales Person (CPSP)

The Customer Development Associate and Sales Representative roles both operate within the sales and customer engagement industry. While the Associate focuses on nurturing customer relationships and understanding needs, the Sales Representative primarily aims to close deals and drive revenue. Both roles require strong communication skills, but their core objectives differ, making them complementary in a sales-driven organization.

What are the most commonly searched types of Customer Development jobs in Florida?

The most popular types of Customer Development jobs in Florida are:

What cities in Florida are hiring for Customer Development Associate jobs?

Cities in Florida with the most Customer Development Associate job openings:

Customer Development Associate jobs near you

Business Development Associate

Lake Centre for Rehab

The Villages, FL • On-site

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Key responsibilities

  • Build and maintain relationships with physicians, referral coordinators, case managers, hospital systems, and other healthcare partners.

  • Develop and execute a territory outreach plan to increase awareness and patient referrals, and identify new referral opportunities.

  • Track outreach activity, referral trends, and market opportunities to evaluate effectiveness and inform future efforts.

Job description

Overview

Lake Centre for Rehab, part of the Confluent Health family, is seeking a relationship-driven Physician Liaison / Healthcare Marketing Specialist to grow provider partnerships and increase patient referrals for all of our clinics. 

Territory & Travel: The Liaison will build and maintain relationships with physician offices and referral partners throughout the The Villages, Leesburg, and Mt Dora  service areas. Travel needs will vary based on the assigned territory and outreach routing schedule, which will determine when and where travel is needed. Mileage reimbursement is provided.

  • Salary: ~$65K-$70K+ (BOE) + quarterly bonus potential + Mileage Reimbursement
  • Travel required to cover referral bases for all of LCR clinics  (The Villages, Leesburg, Mt Dora)
  • 40 Hours/Week M-F

  • How LCR PT Supports You: 

    • Competitive salary Employee-centric work culture from the top, down! 
    • Medical, dental, vision, STD, LTD insurances 
    • Generous PTO 
    • 401(k) Employer Matching 
    • Free Life Insurance 
    • Parental Perks! 
    • And more! 
Responsibilities

What You'll Accomplish

Within your first several months, you will:

Build productive relationships with physicians, referral coordinators, case managers, hospital systems, and other healthcare partners.

Develop and execute a territory outreach plan focused on increasing awareness and patient referrals.

Identify new referral opportunities and strengthen relationships with existing provider offices.

Coordinate opportunities for physical therapists, occupational and speech therapists and clinic leaders to connect with referral sources.

Track outreach activity, referral trends, and market opportunities to determine what is working and where additional focus is needed.

Support community events, partnerships, sponsorships, and local marketing initiatives.

Help clinic leaders create action plans for locations needing additional referral growth.

What Makes Someone Successful

You will be a strong fit if you can:

Build trust quickly and maintain professional relationships.

Communicate confidently with physicians, office staff, and community partners.

Manage a territory and prioritize outreach independently.

Use data and feedback to adjust your approach.

Represent Lake Centre for Rehab with professionalism and enthusiasm.

Qualifications

Preferred Experience

1-2 years of experience in physician liaison work, healthcare marketing, medical sales, provider relations, community outreach, or business development.

Bachelor's degree or relevant clinical or healthcare experience preferred.

Experience using Microsoft Office; CRM experience is a plus.

Familiarity with social media and digital marketing tools is helpful.

Additional Requirements

Valid driver's license and reliable transportation.

Ability to travel throughout the assigned territory.

Ability to occasionally lift up to 25 pounds.

Commitment to HIPAA compliance and patient confidentiality.

Why Join LCR?

You will have the opportunity to build meaningful healthcare partnerships, increase access to physical therapy services, and make a measurable impact on the growth of our clinics.

Apply today to help more patients connect with the care they need.

About

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.

Employment Type: FULL_TIME

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