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Customer Development Associate Jobs in Florida (NOW HIRING)

University of Miami

Development Associate

Miami, FL · On-site

The Development Associate works with the Sr. Director of Development to plan and execute ... superior customer service skills. * Proficient in Microsoft Office applications (i.e. Microsoft ...

Oracle Elevator

Business Development Associate

Sunrise, FL

$42K - $58K/yr

Business Development Associate Elevated, the fastest-growing independent elevator services provider ... Maintain accurate records of customer interactions and sales activities * Provide general ...

Gartner

Sales Development Associate

Fort Myers, FL · Hybrid

Sales Development Associate Fort Myers, FL or Irving, TX About Gartner We deliver actionable ... Relevant work or internship in sales or customer service * Unmatched ability to establish ...

Gartner

Sales Development Associate

Fort Myers, FL · Hybrid

Sales Development Associate Fort Myers, FL or Irving, TX About Gartner We deliver actionable ... Relevant work or internship in sales or customer service * Unmatched ability to establish ...

Gartner

Sales Development Associate

Fort Myers, FL · Hybrid

Sales Development Associate Fort Myers, FL or Irving, TX About Gartner We deliver actionable ... Relevant work or internship in sales or customer service * Unmatched ability to establish ...

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Customer Development Associate information

What are some typical challenges a customer development associate might face when working with cross-functional teams?

Customer Development Associates frequently collaborate with departments such as sales, marketing, and product development. One common challenge is aligning customer feedback and insights with the priorities of other teams, which may have different goals or timelines. Effective communication and negotiation skills are essential to ensure that customer needs are accurately represented while respecting each team's objectives. Building strong relationships and maintaining transparency can help overcome these hurdles and drive successful outcomes for both customers and the organization.

What are the key skills and qualifications needed to thrive as a customer development associate?

To thrive as a Customer Development Associate, you need strong sales acumen, relationship-building skills, and a relevant degree or experience in business or marketing. Familiarity with CRM software, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding communication, problem-solving, and adaptability distinguish top performers in this role. These skills and qualities are crucial for effectively identifying customer needs, building long-term partnerships, and driving business growth.

What is a customer development associate?

A Customer Development Associate is a professional responsible for building and maintaining relationships with clients to drive business growth. They often identify new business opportunities, understand customer needs, and collaborate with sales and marketing teams to ensure customer satisfaction. Their role may also include gathering feedback, conducting market research, and helping to develop strategies for customer retention. This position is essential for companies aiming to improve their customer base and strengthen client loyalty.

What is the difference between Customer Development Associate vs Sales Representative?

AspectCustomer Development AssociateSales Representative
Primary FocusIdentifying customer needs, building relationships, and supporting product adoptionClosing sales, generating revenue, and acquiring new customers
Required SkillsCustomer service, communication, product knowledgePersuasion, negotiation, sales techniques
Work EnvironmentCustomer-facing, often in teams or support rolesField or office-based, direct sales interactions
Common CertificationsNone specific, often related to customer service or industry knowledgeSales certifications like Certified Professional Sales Person (CPSP)

The Customer Development Associate and Sales Representative roles both operate within the sales and customer engagement industry. While the Associate focuses on nurturing customer relationships and understanding needs, the Sales Representative primarily aims to close deals and drive revenue. Both roles require strong communication skills, but their core objectives differ, making them complementary in a sales-driven organization.

What are the most commonly searched types of Customer Development jobs in Florida?

The most popular types of Customer Development jobs in Florida are:

What cities in Florida are hiring for Customer Development Associate jobs?

Cities in Florida with the most Customer Development Associate job openings:

Customer Development Associate jobs near you

Development Associate

The University of Miami

Miami, FL • On-site

Full-time

Medical, Dental

Posted 18 days ago

University Of Miami rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

260th of 618 rated colleges and universities

Job description

Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The University of Miami/UHealth's Division of Development and Alumni Relations has an exciting opportunity for a full time Development Associate to work in Miami, FL.
The University of Miami is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented work force to support our common purpose of transforming lives through teaching, research, innovation, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) we strive to create an environment where everyone contributes to making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 16,000 faculty and staff from all over the world.
The Division of Development and Alumni Relations supports and promotes the mission, purpose, and priorities of the University of Miami through fundraising and engagement by building and nurturing strategic philanthropic relationships to improve and transform the lives of individuals and communities. We are committed to values central to the Division-Service, Gratitude, Trust, and Partnership-which guide our strategic thinking, decision-making, and day-to-day interaction with each other and our stakeholders.
The Development Associate plays an important role in supporting the fundraising programs for Sylvester Comprehensive Cancer Center. The Development Associate works with the Sr. Director of Development to plan and execute development activities designed to establish donor connections with the institution and help to deepen engagement and foster an environment that leads to philanthropic gifts.
Essential Responsibilities:
  • Work collaboratively with Sylvester and DAR to implement a strategic and multi-faceted development plan to attract, retain, and increase the support of mid-level donors ($1,000 - $10,000 annual giving).
  • Manage portfolio of mid-level prospects.
  • Leads research and discovery efforts to identify current donors with potential to elevate their giving.
  • In consultation with Senior Director, identify and elevate prospective major gift donors ($50K and above) to philanthropy officers and/or planned giving team.
  • Work with philanthropic giving and digital engagement team to identify mid-level prospects from direct mail donors.
  • Create communication plan to engage and steward donors meaningfully and increase giving levels.
  • In coordination with Senior Director, identify events and activities to cultivate and grow major donor interest.
  • Document all contacts, communications, visits, and proposals in i-BIS and other appropriate donor records.

Measurements of success for Development Associate:
  • Make an appropriate amount of substantive qualifications, cultivation and solicitation actions toward closing gifts. Numbers established with supervisor.
  • Reach individual yearly goals for "number and amounts solicited" and "number and amounts funded." Reach additional goals as acting as a collaborator. Number established with supervisor.
  • Manage an appropriate number of active prospects and active proposals. Number and amounts to be established with supervisor.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Minimum Qualifications:
  • Bachelor's degree.
  • Minimum of one year of relevant experience.
  • Must be solution-oriented and able to work independently to successfully complete projects on deadline.
  • Excellent command of the English language, both oral and written with a high level of creativity, attention to detail and superior customer service skills.
  • Proficient in Microsoft Office applications (i.e. Microsoft Word, Excel, and Outlook).
  • Must have initiative mixed with good, sound judgment, and a high level of discretion to handle sensitive information.
  • Must be able to handle multiple projects simultaneously and work in a dynamic team environment across multiple divisions.

Any relevant education, certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff

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About University of Miami

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The University of Miami, located in the beautiful Coral Gables, Florida, is a comprehensive, private research institution in the United States. Operating within the higher education industry, the institution offers a multitude of degree programs spanning over 180 majors and program through its 12 colleges. The University was founded in 1925 with the mission to disseminate knowledge, transform lives, and change the world - a mission it has held faithfully to this day. Notably, the University of Miami has gained global recognition for its commitment to research and innovation, with over $324 million in research and sponsored project funding awarded annually.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Coral Gables, FL, US

Year founded

1925

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