Customer Development Associate Jobs in Florida (NOW HIRING)

Description

Job Title: Development Associate 

Department: Resource Development 

Supervisor: Director of Donor Relations  

Direct Reports: None 

FLSA Status: Non-Exempt 

Approval Date: 7/23/2026

Pay Range: $20 - $25 p/hr. ($41,600 to $52,000 annualized) plus a full-benefit package 

Schedule: Monday - Friday; 8AM - 4PM with the flexibility for after hour and weekends as needed

ORGANIZATION OVERVIEW:

Founded in 1981, Pensacola Habitat for Humanity is a non-profit, non-denominational, Christian ministry whose purpose is to improve communities through sustainable partnerships. Having built and renovated more than 1,600 homes, Pensacola Habitat seeks new and innovative ways to positively impact the community through various meaningful projects, including our Homebuyer and Community Development programs. Pensacola Habitat for Humanity offers unique financing opportunities to qualified applicants to provide affordable homeownership in Escambia and Santa Rosa counties. We are also the ONLY Habitat for Humanity affiliate who is also a NeighborWorks Charter Member. Pensacola Habitat is an affiliate of Habitat for Humanity International and follows HFHI's non-proselytizing policy.

Our mission: Seeking to put God's love into action, Pensacola Habitat for Humanity brings people together to build homes, communities, and hope.

Our vision: A world where everyone has a decent place to live.   

GENERAL DESCRIPTION:

The Development Associate supports the fundraising and donor engagement efforts of Pensacola Habitat for Humanity across Escambia and Santa Rosa counties, working to build long-term relationships and outcomes that advance the organization's mission. This role helps plan, execute, and report on Board approved programs and fundraising campaigns under Resource Development, and plays a key part in maintaining accurate donor records and compliance documentation. The Development Associate is responsible for cultivating and retaining donor relationships, representing Pensacola Habitat for Humanity at community events and among key community groups, and supporting the administrative and reporting needs of the Development team, including grant compliance tracking and project coordination. This position reports to the Director of Donor Relations and works closely with committees and staff across departments where development opportunities exist. The qualified candidate must bring strong attention to detail, sound judgment, and a high standard of ethical and professional conduct to this work.

CORE RESPONSIBILITIES:

• Works 40 hours each week, with a flexible schedule to accommodate meetings and events as needed.
• Manages the donor database and CRM system, including entry of gifts, contacts, and prospective contacts, ensuring timely recording, acknowledgements, and thank you notes for all donations and in-kind gifts.
• Maintains compliance materials and tracking systems, including environmental review documentation, ensuring accurate and up to date information for reporting needs.
• Coordinates and administrates meeting logistics, including drafting agendas, recording minutes, and coordinating administrative and project support needs.
• Collaborates across departments and with committees where development opportunities exist, supporting shared projects, cultivating donor campaigns, and coordinating tasks that span team boundaries.
• Contributes to process improvement efforts, including process mapping and the development of standard operating procedures, in coordination with the management team.
• Represents Pensacola Habitat for Humanity at community events such as galas and fundraisers to promote the organization's mission and programs.
• Sustains ongoing representation within key community groups and affiliated organizations, such as the Chamber of Commerce, to build and sustain relationships that benefit Pensacola Habitat for Humanity.
• Supports grant development by researching funding opportunities and compiling required documents, and tracks grant compliance deadlines and correspondence to ensure timely follow-through.
• Performs other duties as assigned by the management team.

Requirements

KNOWLEDGE, SKILLS, ABILITIES:

• Organization and planning
• Detail oriented
• Accurate data entry and management
• Excellent computer skills with Office Suites and database management
• Excellent verbal and written communication skills
• Self-starter
• Problem solving
• Valid Florida Driver's License
• Must be able to work independently and prioritize multiple responsibilities
• Ability to work respectfully, courteously and with a positive attitude when dealing with volunteers, staff, residents and community partners and donors.

EDUCATION, EXPERIENCE:

• Notary Public certification preferred, or willingness to obtain upon hire. 
• Associate degree preferred.
• One-year relative experience with special events and fundraising preferred.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

This position is primarily performed in an office setting and may require sitting for long periods of time. On occasion, this employee may work offsite and perform other tasks that may require repetitive lifting of up to 30lbs when setting up events and necessary props or furniture.  

This position requires a valid state driver's license, safe driving record, reliable transportation, and insurability through our vehicle insurance carrier. 

Please note that this job description reflects the essential functions for this role but is not designed to be comprehensive and does not restrict the tasks that may be assigned. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.

BENEFITS 

• Healthcare
• Dental
• Vision
• Short/Long Term Disability
• Life Insurance
• Accident PolicyCancer Policy
• 403(b)
• Monthly Wellness Benefit
• Paid Time Off
• Holiday Pay

Pensacola Habitat for Humanity provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.