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Customer Care Manager Jobs in Riverside, CA (NOW HIRING)

Troon

Customer Care Marshal

Tustin, CA

$17/hr

Perform other duties as assigned by supervisor or manager Education and Experience Requirements ... Must have strong customer/guest orientation * Must have strong communication and interpersonal ...

JNH Lifestyles

Customer Care Representative

Ontario, CA · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communication and Response Management * Answer all incoming calls, emails, chats and tickets promptly. * Identify and assess customer needs to resolve issues, address complaints and provide ...

JNH Lifestyles

Customer Care Representative

Ontario, CA · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communication and Response Management * Answer all incoming calls, emails, chats and tickets promptly. * Identify and assess customer needs to resolve issues, address complaints and provide ...

JNH Lifestyles

Customer Care Representative

Ontario, CA · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Specialist JNH Lifestyles is a sauna manufacturer and retailer located in the ... Ability to multi-task, prioritize and manage time efficiently * Ability to work with minimal ...

JNH Lifestyles

Customer Care Representative

Ontario, CA · On-site

$18 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communication and Response Management * Answer all incoming calls, emails, chats and tickets promptly. * Identify and assess customer needs to resolve issues, address complaints and provide ...

Troon Golf

Customer Care Marshal

Tustin, CA · On-site

$17 - $17.50/hr

Perform other duties as assigned by supervisor or manager Education and Experience Requirements ... Must have strong customer/guest orientation * Must have strong communication and interpersonal ...

JustFoodForDogs

Customer Care Specialist

Tustin, CA · On-site

$17.75 - $23.50/hr

Document customer interactions accurately in our CRM system * Stay up to date on products, promotions, and company initiatives * Identify opportunities to recommend products that best support a pet ...

Just Food For Dogs

Customer Care Specialist

Tustin, CA · On-site

$21/hr

Document customer interactions accurately in our CRM system * Stay up to date on products, promotions, and company initiatives * Identify opportunities to recommend products that best support a pet ...

Troon Golf

Customer Care Marshal

Tustin, CA · On-site

$17 - $17.50/hr

Perform other duties as assigned by supervisor or manager Education and Experience Requirements ... Must have strong customer/guest orientation * Must have strong communication and interpersonal ...

Independent Living Systems

Care Manager - CA

Riverside, CA · On-site

$26 - $43.81/hr

We are seeking a Care Manager - CA to join our team at Independent Living Systems (ILS). ILS, along ... Requires strong problem-solving and customer service skills. * Must be a CA Resident and must ...

Convera

Education Customer Care Supervisor

Santa Ana, CA · On-site

  • Medical

  • Life

This may include Customer Care, Transaction Management, and Collections related activities. The role focuses on executing defined processes, managing short-term priorities, and ensuring consistent ...

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Customer Care Manager information

See Riverside, CA salary details

$25.6K

$60.5K

$105.4K

How much do customer care manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer care manager in Riverside, CA is $60,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $73,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer care manager?

To thrive as a Customer Care Manager, you need expertise in customer service, problem-solving, and team leadership, typically supported by experience in customer-facing roles and sometimes a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, contact center software, and data analytics tools is often required. Outstanding communication, conflict resolution, and emotional intelligence are vital soft skills for managing teams and handling escalated customer issues. These skills and qualities are important to ensure customer satisfaction, efficient team operations, and the effective resolution of complex customer concerns.

What are the most common challenges faced by a customer care manager, and how can they be addressed?

Customer Care Managers often face challenges such as managing high customer expectations, handling escalated complaints, and ensuring consistent service quality across the team. To address these, it’s important to implement clear communication protocols, provide ongoing training for staff, and utilize customer feedback to drive improvements. Building a strong, collaborative team environment also helps in distributing workload effectively and maintaining high morale, which in turn improves customer satisfaction.

What does a customer care manager do?

A customer care manager oversees customer service operations, ensuring customer satisfaction and resolving issues efficiently. They manage support teams, develop service policies, and use tools like CRM software to track interactions, often requiring strong communication and leadership skills. Their role involves monitoring service quality and implementing improvements to enhance the customer experience.

What are the most commonly searched types of Customer Care jobs in Riverside, CA?

The most popular types of Customer Care jobs in Riverside, CA are:

What are popular job titles related to Customer Care Manager jobs in Riverside, CA?

For Customer Care Manager jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Customer Care Manager jobs in Riverside, CA look for?

The top searched job categories for Customer Care Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Customer Care Manager jobs?

Cities near Riverside, CA with the most Customer Care Manager job openings:

Customer Care Manager jobs near you
Infographic showing various Customer Care Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $60,508 per year, or $29.1 per hour.

Customer Care Marshal

Troon

Tustin, CA

$17/hr

Part-time

Re-posted yesterday

Troon rating

6.2

Company rating: 6.2 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

17th of 28 rated golf clubs

Job description

Golf Course Marshal / Customer Service, Part Time 

We're hiring a Part Time Golf Course Marshal for Tustin Ranch Golf Club!

Compensation: $17.00 - $17.50 per hour.

Whether you’re just kickstarting your career or have a long-standing passion for customer service and working with people, there’s an exciting new opportunity for you at Tustin Ranch Golf Club. Gain first-hand, in-depth customer service experience and engage with outdoorsmen from all over. Whether you’re in need of a part-time side hustle or just starting out, this is the perfect opportunity to seize the moment and develop lasting skills and relationships.

Ideal candidates are friendly and organized, able to work in a fast-paced environment, and possess strong communication and interpersonal skills. Golf Course Starters provide guest services by guiding players to the first tee at appropriate times and controlling a smooth pace of play on the golf course. Beginners are welcome – while knowledge of golf is preferred, previous Golf Course Starting experience is not required for the position.

Ideal candidates have flexible schedules with availability to work weekends, holidays, and golf season, as needed.

 Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, on and off the course, so you can focus on the customer experience, camaraderie, and course management.

For more information on our open opportunities, apply today!

Responsibilities

  • Maintain professional appearance
  • Provides information regarding the golf course, play time and other golf-related inquiries
  • Provides excellent customer service to arriving guests, expediting the checkin process
  • Verifies all revenues have been properly recorded through receipt inspection before starting a game
  • Keeps golf shop personnel informed regarding pace of play based off of the first tee
  • Supplies guests with scorecards, pencils and other items as needed
  • Advises guests of course conditions and expected pace of play
  • Implement and support all course policies and programs as communicated by management
  • Perform other duties as assigned by supervisor or manager

 Education and Experience Requirements

  • Must have a valid driver’s license (if driving golf carts or range equipment)
  • Must have a strong work ethic
  • Must have friendly personality and enjoy working with the public
  • Organized, able to work well in fast paced environment
  • Must have strong customer/guest orientation
  • Must have strong communication and interpersonal skills
  • Must be dependable
  • Knowledge about the game of golf preferred

Working Conditions

  • While performing the required duties of this job, the employee is regularly required to reach with arms and hands
  • The employee often is required to walk, stand, talk or hear, handle, feel or operate objects
  • The employee must be able to lift and/or move up to 30lbs occasionally
  • The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl
  • Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
  • Moderate exposure to extreme cold, heat, working outdoors, mechanical hazards and electrical hazards
  • Noise level is moderately quiet
  • Work extended hours during golf and holiday season
  • Work weekends and holidays  

About INDIGO

INDIGO is one of the largest owner-operator of golf courses, country clubs and resorts nationwide. We work hard and play hard. From pizza parties to bowling nights, to a company softball team and golf outings, there’s always something going on. Happy employees are productive employees, and what stands out is the pure joy and pride our team commits to its work. We are family – The Indigo Family. Join the family and learn more at https://www.indigogolf.com.

What Troon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Troon Golf logo

About Troon Golf

Sourced by ZipRecruiter

Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit

Industry

Fitness and sports centers, hospitality services and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

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