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Customer Care Associate Jobs in Riverside, CA (NOW HIRING)

Traveling with Tasha

Customer Care Associate

Moreno Valley, CA · On-site

$14.75 - $20.50/hr

About the job Customer Care Associate Overview We are looking for a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients ...

Meritage Homes

Customer Care Associate

Irvine, CA · On-site

$15.50 - $21.50/hr

Responsibilities Meritage Homes is looking for a Customer Care Associate who will: * Supervise the warranty-service work of laborers and sub-contractors at several home sites within a community. * On ...

Meritage Homes

Customer Care Associate

Irvine, CA · On-site

$15.50 - $21.25/hr

Responsibilities Meritage Homes is looking for a Customer Care Associate who will: * Supervise the warranty-service work of laborers and sub-contractors at several home sites within a community. * On ...

H-Wave

Clinical Care Associate

Riverside, CA

$50K/yr

Clinical Care Associate work regularly with clinicians and patients to provide drug-free pain ... Our team puts patient outcomes above all else, we treat customers and co-workers like family, and ...

H-Wave

Clinical Care Associate

Riverside, CA · On-site

$50K/yr

Clinical Care Associate work regularly with clinicians and patients to provide drug-free pain ... Our team puts patient outcomes above all else, we treat customers and co-workers like family, and ...

Columbia Bank (WA, OR & ID)

Customer Care Agent

Irvine, CA · On-site

$20 - $22/hr

Provides outstanding customer service to individuals contacting the Bank, by phone, chat or online ... We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans ...

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All JobsCustomer Care Associate JobsCustomer Care Associate Jobs in Riverside, CA

Customer Care Associate information

See Riverside, CA salary details

$9

$17

$28

How much do customer care associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer care associate in Riverside, CA is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.05 per hour, depending on experience, location, and employer.

What is a customer care associate?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What are the key skills and qualifications needed to thrive as a customer care associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.

What are some common challenges customer care associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are the most commonly searched types of Customer Care jobs in Riverside, CA?

The most popular types of Customer Care jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Customer Care Associate jobs?

Cities near Riverside, CA with the most Customer Care Associate job openings:

Customer Care Associate jobs near you
Infographic showing various Customer Care Associate job openings in Riverside, CA as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,189 per year, or $17.9 per hour.

Customer Care Associate

Traveling with Tasha

Moreno Valley, CA • On-site

$14.75 - $20.50/hr

Other

Re-posted 20 days ago

Job description

About the job Customer Care Associate
Overview
We are looking for a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking.
This position is fully remote and well suited for individuals who enjoy helping others, managing details, and working in a flexible environment. You will communicate directly with clients to understand their needs, provide recommendations, and help organize travel plans that align with their preferences and budget.
Daily responsibilities include responding to client inquiries, researching travel options, coordinating and confirming reservations, and maintaining consistent follow-up communication. You will also help ensure accuracy in booking details and provide support throughout the planning process.
Candidates should be detail-oriented, self-motivated, and comfortable using online systems and digital tools. Strong communication, organization, and time management skills are essential, along with the ability to work independently while managing multiple clients.
This role offers a flexible remote work environment with access to training, support resources, and industry tools to help you succeed.

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