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Customer Care Associate Jobs in Riverside, CA (NOW HIRING)

H-Wave

Clinical Care Associate

Riverside, CA · On-site

Clinical Care Associate work regularly with clinicians and patients to provide drug-free pain ... Our team puts patient outcomes above all else, we treat customers and co-workers like family, and ...

H-Wave

Clinical Care Associate

Riverside, CA · On-site

$50K/yr

Clinical Care Associate work regularly with clinicians and patients to provide drug-free pain ... Our team puts patient outcomes above all else, we treat customers and co-workers like family, and ...

H-Wave

Clinical Care Associate

Riverside, CA · On-site

$50K/yr

Clinical Care Associate work regularly with clinicians and patients to provide drug-free pain ... Our team puts patient outcomes above all else, we treat customers and co-workers like family, and ...

Convera

Customer Support Associate

Santa Ana, CA · Hybrid

$18.25 - $25/hr

The Customer Support Associate delivers high quality, consistent customer support across multiple ... Our teams care deeply about the value we bring to our customers, making Convera a rewarding ...

Convera

Customer Support Associate

Santa Ana, CA · Hybrid

$18.25 - $25/hr

The Customer Support Associate delivers high quality, consistent customer support across multiple ... Our teams care deeply about the value we bring to our customers, making Convera a rewarding ...

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Showing results 1-20

All JobsCustomer Care Associate JobsCustomer Care Associate Jobs in Riverside, CA

Customer Care Associate information

See Riverside, CA salary details

$9

$17

$28

How much do customer care associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for customer care associate in Riverside, CA is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are some common challenges Customer Care Associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What is the work of a customer associate?

A Customer Care Associate is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management tools to document interactions and ensure customer satisfaction.

What jobs pay 4000 a week without a degree?

Customer Care Associates typically do not earn $4,000 a week without advanced experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurship, which rely on commissions, performance, or business ownership rather than formal education. Most jobs paying this amount require significant experience, certifications, or entrepreneurial effort.

What are Customer Care Associates?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What does a customer care associate do?

A customer care associate provides support to customers by answering questions, resolving issues, and assisting with product or service inquiries. They often communicate via phone, email, or chat and use customer service tools to document interactions and track resolutions.

How can I make 2000 a week working from home?

A Customer Care Associate can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives that can increase earnings, but reaching this level typically requires consistent effort, excellent customer service skills, and possibly working overtime or multiple shifts.

What are the key skills and qualifications needed to thrive as a Customer Care Associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.
What are the most commonly searched types of Customer Care jobs in Riverside, CA? The most popular types of Customer Care jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Care Associate jobs? Cities near Riverside, CA with the most Customer Care Associate job openings:
Customer Care Associate jobs near you
Infographic showing various Customer Care Associate job openings in Riverside, CA as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,189 per year, or $17.9 per hour.
Customer Care Associate

Customer Care Associate

Meritage Homes Corporation

Irvine, CA • On-site

$65K/yr

Full-time

Posted 22 days ago

Job description

Responsibilities
Meritage Homes is looking for a Customer Care Associate who will:
  • Supervise the warranty-service work of laborers and sub-contractors at several home sites within a community.
  • On warranty repairs, ensure all building codes, and Meritage Home standards of quality are met. Resolve quality control issues as they arise.
  • Participate in the 10 step AVID-Customer Satisfaction process in assigned communities.
  • Assist as time permits with the inspection process. Conduct walk-through inspections and other scheduled inspections with the homeowner.
  • Manage customer expectations during the construction process through the homeowner orientation.
  • Interact daily with various departments of company, subcontractors, homebuyers, homeowners, and city inspectors.
  • Manage assigned warranty claims in organized and methodical manner.
  • Manage paperwork flow to include updating reports, tracking customer sign offs, etc.
  • Manage warranty reports to assure prompt-professional service to our homeowners.
  • Interact with customers and interpret warranty claims vs. Meritage warranty manual

Qualifications
  • A high school diploma or equivalent is required. Course work or degree in Construction management preferred.
  • At least one (1) year of construction experience with some supervisory or project oversight experience preferred.
  • Advanced training in one or more trades within residential building industry strongly preferred.
  • Knowledge of homebuilding and construction systems/processes, building codes and Register of Contractor Standards (ROC).
  • Must be able to read blueprints to maintain quality control and inspect all aspects of construction including framing, stucco installations, electrical, plumbing, etc.
  • Working knowledge of Microsoft Word and Excel. Knowledge of Hyphen a plus.
  • Ability to operate an automobile, have a valid state driver's license, and personal vehicle liability insurance coverage to meet standard set by Meritage Homes.

#LI-AJ2
Overview
Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we are focused on delivering a Life.Built.Better.®. Meritage is committed to building energy-efficient and affordable entry-level and first move-up homes across the US. We are looking for candidates who are excited about furthering their careers, as well as bringing their authentic self every day to be part of an inclusive organization. Meritage was certified a Great Place To Work for a second year in a row, and is currently ranked on Fortune's Best Workplaces listings in the categories of Construction, Women and Parents. Meritage has delivered over 200,000 homes in its 40-year history, and has a reputation for its distinctive style, quality construction, and award-winning customer experience. Meritage is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas.
When joining Meritage Homes, you and your career can benefit in several ways, including:
  • A work environment that encourages creativity and innovative ideas from every level
  • An organization that lives by its core values everyday
  • Team atmosphere where every individual is considered a vital asset
  • State of the art technology to provide an optimal working environment
  • A competitive pay structure
  • Strong benefits
  • Flexibility in work-life integration
  • Team-oriented environment where all individuals play an integral role in the company
  • Opportunity to further your career in a growing national organization
  • Maintain a competitive drive to be the best

Apply