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Customer Care Manager Jobs in Appleton, WI (NOW HIRING)

BANK FIRST

Business Service Rep

Appleton, WI

$15.50 - $19.50/hr

... customer care to Bank First's commercial and agricultural clients. The BSR primarily serves as a facilitator in the loan process, acting as a liaison between customers, relationship managers, and ...

BANK FIRST

Business Service Rep

Appleton, WI · On-site

$15.50 - $19.50/hr

... customer care to Bank First's commercial and agricultural clients. The BSR primarily serves as a facilitator in the loan process, acting as a liaison between customers, relationship managers, and ...

Shopko Optical

General Manager - Bench

Appleton, WI · On-site

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a General Manager - Bench to lead our teams within the Appleton ...

Shopko Optical

General Manager - Bench

Appleton, WI · On-site

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a General Manager - Bench to lead our teams within the Appleton ...

Shopko Optical

General Manager - Bench

Grand Chute, WI · On-site

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a General Manager - Bench to lead our teams within the Appleton ...

Shopko Optical

General Manager - Bench

Neenah, WI · On-site

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a General Manager - Bench to lead our teams within the Appleton ...

Shopko Optical

General Manager - Bench

Appleton, WI · On-site

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a General Manager - Bench to lead our teams within the Appleton ...

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Showing results 41-60

All JobsCustomer Care JobsCustomer Care Manager JobsCustomer Care Manager Jobs in Appleton, WI

Customer Care Manager information

See Appleton, WI salary details

$23.3K

$55.2K

$96.1K

How much do customer care manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer care manager in Appleton, WI is $55,197.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer care manager?

To thrive as a Customer Care Manager, you need expertise in customer service, problem-solving, and team leadership, typically supported by experience in customer-facing roles and sometimes a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, contact center software, and data analytics tools is often required. Outstanding communication, conflict resolution, and emotional intelligence are vital soft skills for managing teams and handling escalated customer issues. These skills and qualities are important to ensure customer satisfaction, efficient team operations, and the effective resolution of complex customer concerns.

What are the most common challenges faced by a customer care manager, and how can they be addressed?

Customer Care Managers often face challenges such as managing high customer expectations, handling escalated complaints, and ensuring consistent service quality across the team. To address these, it’s important to implement clear communication protocols, provide ongoing training for staff, and utilize customer feedback to drive improvements. Building a strong, collaborative team environment also helps in distributing workload effectively and maintaining high morale, which in turn improves customer satisfaction.

What does a customer care manager do?

A customer care manager oversees customer service operations, ensuring customer satisfaction and resolving issues efficiently. They manage support teams, develop service policies, and use tools like CRM software to track interactions, often requiring strong communication and leadership skills. The role typically involves monitoring service quality and implementing improvements to enhance the customer experience.

What are the most commonly searched types of Customer Care jobs in Appleton, WI?

The most popular types of Customer Care jobs in Appleton, WI are:

What job categories do people searching Customer Care Manager jobs in Appleton, WI look for?

The top searched job categories for Customer Care Manager jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Customer Care Manager jobs?

Cities near Appleton, WI with the most Customer Care Manager job openings:

Customer Care Manager jobs near you
Infographic showing various Customer Care Manager job openings in Appleton, WI as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $55,197 per year, or $26.5 per hour.

Customer Service Representative

Evolution Group Consulting

Appleton, WI • On-site

$15.50 - $21.25/hr

Full-time

Medical

Re-posted 2 days ago

Job description

Job purpose: Provide superior customer service to existing and new customers for Fortune 500 companies across the world. As well as acquire new customers by using innovative approaches with different styles of marketing.
Do you have customer service experience? If yes, that is Great. Is customer service something you lack? If yes, that is not a problem because we offer training that will give you that experience!
Customer Service Representative Job Duties!
  • Attract potential customers by answering product and service questions! Suggest information about products and services!
  • Open customer accounts by recording account information!
  • Resolve product or service problems by clarifying the customer's complaint!
    • Determine the cause of the problem!
    • Select and explain the best solution to solve the problem!
    • Expedite correction or adjustment!
    • Follow up with customers to ensure resolution!
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs!
  • Contribute to team effort by accomplishing related results as needed!

Qualifications:
  • Student Mentality
  • Work Ethic
  • Great Attitude
  • Goal oriented
  • Organized
  • People skills

Reasons Why We're Excited!
  • Meet great people and Network!
  • Work with Fortune 500 Clients!
  • Be a part of a team!
  • Opportunities for Progression!
  • Stimulating Environment!
  • Opportunity to Travel!

Send in your resume if you're a goal chaser with a positive attitude!
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