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Customer Care Manager Jobs in Appleton, WI (NOW HIRING)

WGR Furniture

Customer Care Specialist

Oshkosh, WI · On-site

$15/hr

Customer Care Specialist - Oshkosh * GREAT company culture! * Full time hours, flexible schedule ... Strong multitasking skills to manage competing priorities effectively * A calm and confident ...

WGR Furniture

Customer Care Specialist

Oshkosh, WI · On-site

$15/hr

Customer Care Specialist - Oshkosh * GREAT company culture! * Full time hours, flexible schedule ... Strong multitasking skills to manage competing priorities effectively * A calm and confident ...

Alta Resources

Customer Care Rep

Neenah, WI · On-site

$16.50 - $22.50/hr

The Customer Care Representative position provides professional, quality, and "best in class ... Recommends improvements to management in service, product, procedures, and/or packaging to support ...

WG&R Furniture

Customer Care Specialist

Oshkosh, WI · On-site

$15/hr

Customer Care Specialist - Oshkosh * GREAT company culture! * Full time hours, flexible schedule ... Strong multitasking skills to manage competing priorities effectively * A calm and confident ...

Alta Resources

Customer Care Rep

Neenah, WI · On-site

$16.25 - $22/hr

Summary The Customer Care Representative position provides professional, quality, and "best in ... Recommends improvements to management in service, product, procedures, and/or packaging to support ...

altaresourceshcm

Customer Care Rep

Neenah, WI

$16.25 - $22/hr

Summary The Customer Care Representative position provides professional, quality, and "best in ... Recommends improvements to management in service, product, procedures, and/or packaging to support ...

ManhattanLife

Customer Care Specialist

De Pere, WI · On-site

$16.50 - $21.75/hr

Manage inbound calls in a timely manner while providing high quality service. * Identify customers ... care experience preferred. * Excellent verbal and written communication and interpersonal skills ...

Alta Resources

Customer Care Rep

Neenah, WI · On-site

$16.25 - $22/hr

Summary The Customer Care Representative position provides professional, quality, and "best in ... Recommends improvements to management in service, product, procedures, and/or packaging to support ...

Alta Resources

Technical Customer Care Rep

Neenah, WI · On-site

Technical Customer Care Representative The Technical Customer Care Representative position provides ... Recommends improvements to management in service, product, procedures, and/or packaging to support ...

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Showing results 1-20

All JobsCustomer Care JobsCustomer Care Manager JobsCustomer Care Manager Jobs in Appleton, WI

Customer Care Manager information

See Appleton, WI salary details

$23.9K

$56.6K

$98.5K

How much do customer care manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer care manager in Appleton, WI is $56,564.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer care manager?

To thrive as a Customer Care Manager, you need expertise in customer service, problem-solving, and team leadership, typically supported by experience in customer-facing roles and sometimes a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, contact center software, and data analytics tools is often required. Outstanding communication, conflict resolution, and emotional intelligence are vital soft skills for managing teams and handling escalated customer issues. These skills and qualities are important to ensure customer satisfaction, efficient team operations, and the effective resolution of complex customer concerns.

What are the most common challenges faced by a customer care manager, and how can they be addressed?

Customer Care Managers often face challenges such as managing high customer expectations, handling escalated complaints, and ensuring consistent service quality across the team. To address these, it’s important to implement clear communication protocols, provide ongoing training for staff, and utilize customer feedback to drive improvements. Building a strong, collaborative team environment also helps in distributing workload effectively and maintaining high morale, which in turn improves customer satisfaction.

What does a customer care manager do?

A customer care manager oversees customer service operations, ensuring customer satisfaction and resolving issues efficiently. They manage support teams, develop service policies, and use tools like CRM software to track interactions, often requiring strong communication and leadership skills. Their role involves monitoring service quality and implementing improvements to enhance the customer experience.

What are the most commonly searched types of Customer Care jobs in Appleton, WI?

The most popular types of Customer Care jobs in Appleton, WI are:

What job categories do people searching Customer Care Manager jobs in Appleton, WI look for?

The top searched job categories for Customer Care Manager jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Customer Care Manager jobs?

Cities near Appleton, WI with the most Customer Care Manager job openings:

Customer Care Manager jobs near you
Infographic showing various Customer Care Manager job openings in Appleton, WI as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $56,564 per year, or $27.2 per hour.

Customer Care Specialist

WGR Furniture

Oshkosh, WI • On-site

$15/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Customer Care Specialist - Oshkosh
  • GREAT company culture!
  • Full time hours, flexible schedule (days, evenings, rotating weekends)
  • Insurance benefits
  • 7% company contribution toward retirement - 401k plan & Employee Stock Ownership Plan (ESOP)
Company Overview
WG&R's Vision is to be world-class in the eyes of our customers and employees. Since 1946, we have been serving communities around Northeast Wisconsin, and developing ourselves into a highly effective team that plays to win (we sell three times more furniture than our nearest competitor). Did we mention we're employee owned?
Purpose
Serve as a brand ambassador who consistently delivers exceptional service to both internal and external customers, creating memorable experiences at every touchpoint.
What You'll Do
  • Welcome customers with a friendly, professional first impression and connect them with a Sales Associate
  • Answer incoming phone calls and assist customers with questions, payments, and general order support
  • Coordinate customer pickup orders and ensure smooth day-to-day store operations
  • Work collaboratively with teammates across departments to provide a world-class customer experience
  • Resolve customer questions and concerns with professionalism, care, and a solution-focused approach
What You Bring
  • Ability to work a mixed schedule of days, evenings, and rotating weekends
  • Flexibility to adapt to a workload that changes with the seasons and time of week
  • Strong multitasking skills to manage competing priorities effectively
  • A calm and confident presence to respond quickly in escalated situations, helping to de-escalate and resolve issues professionally
Benefits and Perks
  • Hiring Immediately!!!
  • $15+/hour, based on experience
  • Employee Stock Ownership Plan (ESOP)
  • Fun, family-oriented culture
  • Health, dental, and vision Insurance
  • Company contributions into your Health Savings Account (HSA)
  • Company paid life and disability insurance
  • 401k with company match (pre-tax & Roth options)
  • Paid vacation
  • Employee Assistance Program (EAP) for employees and their family members
  • Employee Discount

Come work for an organization who wants to see you succeed both personally and professionally!

Apply