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Customer Care Associate Jobs in Appleton, WI (NOW HIRING)

FOREVER INC

Client Care Associate

Hobart, WI · Hybrid

$17/hr

Client Care Associate Location: Green Bay, WI (Hybrid) Department: Client Care Reports To: Manager ... Accurately document client interactions within customer support ticketing systems (e.g. Zendesk or ...

Forever

Client Care Associate

Oneida, WI · On-site

$17/hr

Client Care Associate Location: Green Bay, WI (Hybrid) Overview Category Customer Service Description At FOREVER ® , we help families and individuals save, organize, and share their precious ...

WGR Furniture

Customer Care Specialist

Oshkosh, WI · On-site

$15/hr

Customer Care Specialist - Oshkosh * GREAT company culture! * Full time hours, flexible schedule ... Sales Associate * Answer incoming phone calls and assist customers with questions, payments, and ...

WGR Furniture

Customer Care Specialist

Oshkosh, WI · On-site

$15/hr

Customer Care Specialist - Oshkosh * GREAT company culture! * Full time hours, flexible schedule ... Sales Associate * Answer incoming phone calls and assist customers with questions, payments, and ...

WG&R Furniture

Customer Care Specialist

Oshkosh, WI · On-site

$15/hr

Customer Care Specialist - Oshkosh * GREAT company culture! * Full time hours, flexible schedule ... Sales Associate * Answer incoming phone calls and assist customers with questions, payments, and ...

ManhattanLife

Customer Care Specialist

De Pere, WI · On-site

$16.50 - $21.75/hr

Associate's Degree preferred. Knowledge, Skills and Abilities: * 1+ years of health insurance and/or life insurance related customer care experience preferred. * Excellent verbal and written ...

Scheels

Customer Service Associate - Full Time

Freedom, WI · On-site

$14.50 - $20/hr

Ownership means accountability, care, and drive to go above and beyond * Expecting Honesty and ... of new Customer Service Associates and Cashiers * Assist with all other duties as assigned

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All JobsCustomer Care Associate JobsCustomer Care Associate Jobs in Appleton, WI

Customer Care Associate information

See Appleton, WI salary details

$8

$16

$26

How much do customer care associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer care associate in Appleton, WI is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.75 per hour, depending on experience, location, and employer.

What is a customer care associate?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What are the key skills and qualifications needed to thrive as a customer care associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.

What are some common challenges customer care associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are the most commonly searched types of Customer Care jobs in Appleton, WI?

The most popular types of Customer Care jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Customer Care Associate jobs?

Cities near Appleton, WI with the most Customer Care Associate job openings:

Customer Care Associate jobs near you
Infographic showing various Customer Care Associate job openings in Appleton, WI as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $34,765 per year, or $16.7 per hour.

Flexible Customer Care Associate

Harmann Studios

De Pere, WI • On-site

$15/hr

Full-time

Posted 13 days ago

Job description

About Harmann Studios Inc.:


Join our premier family-owned professional photography studio, Harmann Studios Inc., since 1960, located in De Pere, Wisconsin! We've been proudly serving over 60 communities in Northeast WI, offering unique services such as in-house print lab, binding, yearbooks, and customized products and portraits. At Harmann Studios Inc., our mission is to create lasting memories by capturing moments in time. Guided by our core values of Caring, Creative, Superior Experience, and All In, we are committed to delivering exceptional customer experiences.

Do you consider yourself to be an organized individual who enjoys working with adults and students of all ages within a school environment? Are you someone who possesses the motivation and interest to learn and become a member of a fun, friendly, family-oriented Team organization? Join our photography studio team as a Seasonal Customer Associate at Harmann Studios Inc.


What will I do as a Flexible Customer Care Associate in this role?

Working as a liaison with an exciting Team of photographers and school faculty members, you will assist students and parents through the process of school "picture day" photography sessions by answering questions and providing guidance to ensure appropriate communications and completion of order forms and other related documentation.

What skills and abilities do I need to become successful in this role?

  • A strong desire and ability to work within a Team environment.
  • Possess an outgoing, fun, yet professional personality.
  • Ability to greet and guide school staff, parents, and students of all ages in a professional manner.
  • Be detail oriented with good customer service, communication, and organizational skills.
  • Basic computer knowledge.
  • Adaptable to early morning/mid-afternoon schedules (School operational hours).


What tools, support, and benefits will I be provided?

  • No Experience Required- Paid Technical & Professional Training will be provided
  • Flexible Scheduling
  • Mileage Reimbursement (If required to use a personal vehicle). Company vehicles will be provided for the majority of required travel.
  • Employee Discount (Personal photography materials and processing)
  • All equipment, materials, and business casual shirts to be provided.
  • Full Leadership Support to ensure your individual success!


Work Schedule & Job Assignments

  • Seasonal - July through October/November (Considerations toward additional hours to assist in our photo lab, following)
  • Monday through Friday (Early morning through mid-afternoon - Approximately 20-40+ hours per week.
  • Assist in the set-up and organization of photography and technical equipment, marketing materials and other documentation, to conduct and process student school photos, working closely with school staff members, parents, and students.


Requirements

  • Must maintain an active driver's license and reliable transportation.
  • Employment is contingent on successful completion of a professional third-party background screen.


Ready to Join Our Team?

Apply now to join our team as a Seasonal Customer Associate at Harmann Studios Inc.!Apply Online athttps://harmann.bamboohr.com/careers. We look forward to hearing from you!

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