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Customer Care Associate Jobs in Appleton, WI (NOW HIRING)

AMMEGA

Customer Solutions Associate

Greenville, WI · On-site

$41K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Contacting customers to collect invoices that are past due. We are looking for you to have: * Associate's or Bachelor's degree strongly preferred and/or at least four (4) years of previous experience.

Phenom People

Customer Service Associate

Oshkosh, WI · On-site

$14.25 - $19.75/hr

Pay Transparency Customer Service Associate. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser

AMMEGA

Customer Solutions Associate

Greenville, WI · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Contacting customers to collect invoices that are past due. We are looking for you to have: * Associate's or Bachelor's degree strongly preferred and/or at least four (4) years of previous experience.

T-Mobile USA, Inc.

Mobile Associate, Retail Sales

Appleton, WI · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mobile Associates (MA) are really brand ambassadors who build energy for customers for our products ... through Customer Care, or in-store. Exploring individual needs and providing hands-on ...

T-Mobile

Mobile Associate - Retail Sales

Kaukauna, WI · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mobile Associates (MA) are really brand ambassadors who build energy for customers for our products ... through Customer Care, or in-store. * Exploring individual needs and providing hands-on ...

T-Mobile

Mobile Associate, Retail Sales

Appleton, WI · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mobile Associates (MA) are really brand ambassadors who build energy for customers for our products ... through Customer Care, or in-store. * Exploring individual needs and providing hands-on ...

T-Mobile USA, Inc.

Mobile Associate - Retail Sales

Appleton, WI · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mobile Associates (MA) are really brand ambassadors who build energy for customers for our products ... through Customer Care, or in-store. Exploring individual needs and providing hands-on ...

T-Mobile USA, Inc.

Mobile Associate - Retail Sales

Kaukauna, WI · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mobile Associates (MA) are really brand ambassadors who build energy for customers for our products ... through Customer Care, or in-store. Exploring individual needs and providing hands-on ...

Family Dollar

Customer Service Associate I

Kiel, WI · On-site

$14.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

New Holstein, WI · On-site

$14.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Appleton, WI · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Oshkosh, WI · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Walgreens

Customer Service Associate

Appleton, WI

$14.25 - $19.50/hr

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). * Assists with exterior and interior ...

Walgreens

Customer Service Associate

Appleton, WI

$13.75 - $19/hr

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). * Assists with exterior and interior ...

Walgreens

Customer Service Associate

De Pere, WI · On-site

$14 - $19.25/hr

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). * Assists with exterior and interior ...

Walgreens

Customer Service Associate

Oshkosh, WI · On-site

$14 - $19.25/hr

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). * Assists with exterior and interior ...

Walgreens

Customer Service Associate

Oshkosh, WI · On-site

$14 - $19.25/hr

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). * Assists with exterior and interior ...

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Showing results 21-40

All JobsCustomer Care Associate JobsCustomer Care Associate Jobs in Appleton, WI

Customer Care Associate information

See Appleton, WI salary details

$8

$16

$26

How much do customer care associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer care associate in Appleton, WI is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are some common challenges customer care associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What is a customer care associate?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What are the key skills and qualifications needed to thrive as a customer care associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.

What are the most commonly searched types of Customer Care jobs in Appleton, WI?

The most popular types of Customer Care jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Customer Care Associate jobs?

Cities near Appleton, WI with the most Customer Care Associate job openings:

Customer Care Associate jobs near you
Infographic showing various Customer Care Associate job openings in Appleton, WI as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,765 per year, or $16.7 per hour.

Customer Solutions Associate

AMMEGA

Greenville, WI • On-site

$41K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Job description

For our MIR and AMMEGA Customer Service team, we are currently looking for a

CUSTOMER SUPPORT SPECIALIST. As a customer support specialist, you will be responsible for facilitating customer requests for information, quotations, and orders by interacting with customers, supervisors, the sales team, and vendors. A day in the life of a customer support specialist can look like:

  • Communicating with customers to receive orders for products and installations via fax, e-mail, phone, or from sales staff.
  • Processing customer orders accurately and timely.
  • Researching customer order history and reviewing inventory for availability.
  • Maintaining and updating customer files.
  • Following up on orders in progress and communicating order statuses with outside sales staff.
  • Interacting extensively with vendors and customers.
  • Performing product research through contact with our vendors.
  • Obtaining pricing on purchases, generating and following up on quotes.
  • Answering the phones timely and professionally throughout office hours; filing, faxing, e-mailing, and various other office and clerical duties to be completed as needed.
  • Verifying accuracy of order when receiving vendor products.
  • Allocating cost of inventory to orders.
  • Transferring stock to other branches upon request.
  • Contacting customers to collect invoices that are past due.

We are looking for you to have:

  • Associate’s or Bachelor’s degree strongly preferred and/or at least four (4) years of previous experience.
  • Experience with Word, Excel, and Outlook.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Leadership acumen.
  • Positive team spirit.
  • Entrepreneurial and customer focus.
  • Learning agility.
  • Ability to deliver what is promised.
  • Drive for change and innovation.
  • Ability to build relationships through collaboration.

What we offer you:

The benefits of working at AMMEGA go beyond the daily work. You will join a world class team and have the opportunity to grow through internal advancement, on-the job training, educational support, and access to a global network.

Other benefits include:

  • Paid training.
  • Medical, Dental, and Vision insurance.
  • Life insurance.
  • Employer-paid Short- and Long-Term Disability insurance.
  • 401k with company match.
  • Tuition reimbursement.

Paid time off.
AMMEGA is an Equal Opportunity Employer. Employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status or other characteristics protected by law.

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