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Customer Care Associate Jobs in Merrill, WI (NOW HIRING)

Busey

Customer Care Advisor

Tomahawk, WI

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Customer Care Advisor will serve as a customer advocate to earn trust and ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...

Busey

Customer Care Advisor

Tomahawk, WI

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Customer Care Advisor will serve as a customer advocate to earn trust and ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...

Busey

Customer Care Advisor

Tomahawk, WI

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Customer Care Advisor will serve as a customer advocate to earn trust and ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...

Busey

Customer Care Advisor

Tomahawk, WI · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Care Advisor The Customer Care Advisor will serve as a customer advocate to earn trust and ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...

Niemann Foods

Hardware Sales Associate

Antigo, WI · On-site

$16.25 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... customer care. ESSENTIAL DUTIES AND RESPONSIBILITIES * Drives store sales by ensuring that all ...

ACE Hardware

Hardware Sales Associate

Antigo, WI · On-site

$16.25 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... customer care. ESSENTIAL DUTIES AND RESPONSIBILITIES * Drives store sales by ensuring that all ...

Niemann Foods

Hardware Sales Associate

Antigo, WI

$16.25 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product ... customer care. ESSENTIAL DUTIES AND RESPONSIBILITIES * Drives store sales by ensuring that all ...

Dollar Tree

Customer Service Associate

Rothschild, WI · On-site

$14.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate

Rothschild, WI · On-site

$14.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Family Dollar

Customer Service Associate I

Wausau, WI · On-site

$15.50 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Walgreens

Customer Service Associate

Merrill, WI

$15.75 - $21.75/hr

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). * Assists with exterior and interior ...

Walgreens

Customer Service Associate

Wausau, WI · On-site

$15.50 - $21.50/hr

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). * Assists with exterior and interior ...

Walgreens

Customer Service Associate

Wausau, WI

$15.50 - $21.50/hr

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). * Assists with exterior and interior ...

Walgreens

Customer Service Associate

Merrill, WI · On-site

$15.75 - $21.75/hr

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). * Assists with exterior and interior ...

Walgreens

Customer Service Associate

Wausau, WI · On-site

$15 - $17.50/hr

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). * Assists with exterior and interior ...

Walgreens

Customer Service Associate

Merrill, WI · On-site

$15 - $17.50/hr

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). * Assists with exterior and interior ...

Walgreens Boots Alliance

Customer Service Associate

Wausau, WI · On-site

$15.50 - $21.50/hr

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). * Assists with exterior and interior ...

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All JobsCustomer Care Associate JobsCustomer Care Associate Jobs in Merrill, WI

Customer Care Associate information

See Merrill, WI salary details

$9

$18

$29

How much do customer care associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer care associate in Merrill, WI is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.87 per hour, depending on experience, location, and employer.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are some common challenges customer care associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What is a customer care associate?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What are the key skills and qualifications needed to thrive as a customer care associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.

What are the most commonly searched types of Customer Care jobs in Merrill, WI?

The most popular types of Customer Care jobs in Merrill, WI are:

What cities near Merrill, WI are hiring for Customer Care Associate jobs?

Cities near Merrill, WI with the most Customer Care Associate job openings:

Customer Care Associate jobs near you
Infographic showing various Customer Care Associate job openings in Merrill, WI as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,685 per year, or $18.6 per hour.

Customer Care Advisor

Busey

Tomahawk, WI

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Position Summary

The Customer Care Advisor will serve as a customer advocate to earn trust and loyalty through unparalleled service and support. The role is responsible for managing the relationships of our digital-first customers, encouraging the use and adoption of digital offerings while providing proactive support.Duties & Responsibilities
  • Ensure customer satisfaction and retention
  • Deliver technical, troubleshooting and service support via phone, chat and email
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Attend and participate in training sessions and team meetings
  • Ability to adapt to change and respond to all requests in a professional and positive manner
  • Maintain customer confidence and protect bank operations by keeping information confidential
  • Inform and refer customers when appropriate for products and services
  • Perform outbound calls to customers as needed to deliver exceptional service to our customers
Education & Experience

Knowledge of:

  • Strong organizational skills
  • Basic knowledge of web browsers, digital offerings and products and services
  • Have or the ability to obtain Busey account with online/mobile banking


Ability to:

  • Leverage strong interpersonal, written, and verbal communication skills
  • Analyze and solve problems efficiently and accurately
  • Maintain mental concentration and visual attention to detail
  • Effectively manage time
  • Express desire and show the willingness to assist customers and resolve issues
  • Able to work independently and in a fast-paced, team environment


Education and Training:

  • Requires High School diploma
  • Requires knowledge of Microsoft Office
  • Previous banking experience preferred, but not required

Benefits and Compensation

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

(Base Pay Range: $19-$21/hour)

Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.

Equal Opportunity

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.

Unsolicited Resumes

Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

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