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Customer Associate Jobs in New York (NOW HIRING)

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Client Associate

New York, NY · On-site +1

$80K - $100K/yr

The Client Associate is a client-facing role supporting the Quality Equity Group's mutual fund, institutional and private wealth business. The Client Associate will serve as a primary point of ...

Neuberger

Client Associate

Manhattan, NY · On-site

$80K - $100K/yr

The Client Associate is a client-facing role supporting the Quality Equity Group's mutual fund, institutional and private wealth business. The Client Associate will serve as a primary point of ...

UBS

Client Associate

New York, NY · On-site

$65K - $85K/yr

Do you know how to take care of people? We're looking for a Client Associate to: • keep management systems up-to-date with client information • educate clients on account services and ...

Neuberger Berman Group LLC

Client Associate

Manhattan, NY · On-site

$80K - $100K/yr

The Client Associate is a client-facing role supporting the Quality Equity Group's mutual fund, institutional and private wealth business. The Client Associate will serve as a primary point of ...

UBS

Client Associate

Manhattan, NY · On-site

Do you know how to take care of people? We're looking for a Client Associate to: • keep management systems up-to-date with client information • educate clients on account services and ...

UBS

Client Associate

New York, NY · On-site

$55K - $75K/yr

Do you know how to take care of people? We're looking for a Client Associate to: • keep management systems up-to-date with client information • educate clients on account services and ...

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All JobsCustomer Associate JobsCustomer Associate Jobs in New York

Customer Associate information

See New York salary details

$20.2K

$55.8K

$82.6K

How much do customer associate jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer associate in New York is $55,757.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $67,800.00 per year, depending on experience, location, and employer.

What is a customer associate?

Customer Associates are professionals who interact directly with customers to provide support, answer questions, and resolve issues related to products or services. They often work in retail, call centers, or other customer-facing environments, acting as the primary point of contact between the company and its clients. Their responsibilities may include processing transactions, handling complaints, providing information, and ensuring customer satisfaction. Effective communication and problem-solving skills are essential for this role. Customer Associates play a key role in maintaining positive customer relationships and fostering brand loyalty.

What is the difference between Customer Associate vs Sales Associate?

AspectCustomer AssociateSales Associate
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; sales experience helpful
Work EnvironmentRetail stores, customer service centersRetail, tele sales, or direct sales settings
Employer & Industry UsageRetail, banking, hospitalityRetail, electronics, apparel
Common Search & Comparison IntentCustomer service, support rolesSales, revenue generation roles

While both roles involve interacting with customers, a Customer Associate primarily focuses on providing support and ensuring customer satisfaction, whereas a Sales Associate emphasizes selling products or services to meet sales targets. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are common challenges faced by customer associates and how can they be addressed?

Customer Associates often encounter challenges such as managing high call volumes, handling difficult customers, and staying updated on product or policy changes. To address these, strong communication and problem-solving skills are essential. It's helpful to regularly review training materials and seek feedback from supervisors or peers. Building a supportive network within your team can also provide guidance and reduce stress during busy periods.

What are the key skills and qualifications needed to thrive as a customer associate?

To thrive as a Customer Associate, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is typically required. Outstanding interpersonal skills, patience, and a positive attitude help build rapport and resolve customer concerns effectively. These skills are essential for delivering excellent customer service, ensuring customer satisfaction, and supporting business retention and growth.
What are the most commonly searched types of Customer jobs in New York? The most popular types of Customer jobs in New York are:
What cities in New York are hiring for Customer Associate jobs? Cities in New York with the most Customer Associate job openings:
What are popular job titles related to Customer Associate jobs in NY? For Customer Associate jobs in NY, the most frequently searched job titles are:
Customer Associate jobs near you
Infographic showing various Customer Associate job openings in New York as of July 2026, with employment types broken down into 79% Full Time, 16% Part Time, 2% Temporary, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $55,757 per year, or $26.8 per hour.

Customer Associates! FULL-TIME!

Radiance Marketing

Manhattan, NY • On-site

$25/hr

Other

Medical, Dental, Vision, PTO

Re-posted 2 days ago

Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
!e're passionate about delivering outstanding service and creating memorable experiences for our customers. As a growing company in [industry, e.g., e-commerce, tech, retail], we're looking for enthusiastic, reliable, and customer-focused individuals to join our team as Customer Associates.
Position Overview:
As a Customer Associate, you will be the first point of contact for our customers. You'll handle inquiries, resolve issues, and ensure every interaction leaves a positive impression. Whether it's through phone, chat, or email, your goal is to provide exceptional support and contribute to customer satisfaction and loyalty.
Key Responsibilities:
  • Respond to customer inquiries promptly and professionally via phone, email, and live chat
  • Resolve product or service issues by clarifying customer complaints and determining the best solution
  • Process orders, forms, applications, and requests
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with internal teams to improve customer experience
Qualifications:
  • High school diploma or equivalent (Associate's or Bachelor's degree a plus)
  • Prior customer service or call center experience preferred but not required
  • Excellent communication and problem-solving skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Comfortable using computers, CRM systems, and standard office software
  • A positive attitude and a genuine desire to help people
What We Offer:
  • Competitive pay and performance bonuses
  • Paid training and ongoing development opportunities
  • Flexible scheduling and remote work options (if applicable)
  • Health, dental, and vision insurance (for eligible employees)
  • A friendly, supportive, and team-oriented culture

Compensation: $25.00 per hour
To see all available job openings and apply, click the "find jobs" button
Radiance Marketing is located in Midtown Manhattan. We are a Marketing, Sales, and Brand Development firm, providing services to some of the most well-known companies in a variety of industries.
At Radiance Marketing, we are focused on achieving what other traditional forms of sales and marketing cannot: long-term customer relationships. Our world renowned consulting provides clients with the results they need to excel in their field and elevate their goals

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