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Customer Assistant Jobs in Rosenberg, TX (NOW HIRING)

My Melrose

Assistant Store Manager

Houston, TX · On-site

POSITION SUMMARY The Assistant Store Manager shares the accountable for driving business results ... Maintain a high level of customer service by ensuring that merchandising/recovery is completed and ...

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Customer Assistant information

See Rosenberg, TX salary details

$13

$18

$21

How much do customer assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer assistant in Rosenberg, TX is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $19.71 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are popular job titles related to Customer Assistant jobs in Rosenberg, TX? For Customer Assistant jobs in Rosenberg, TX, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Rosenberg, TX look for? The top searched job categories for Customer Assistant jobs in Rosenberg, TX are:
What cities near Rosenberg, TX are hiring for Customer Assistant jobs? Cities near Rosenberg, TX with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Rosenberg, TX as of June 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,220 per year, or $18.4 per hour.

Houston 52 (Vintage) Service - Customer Service Assistant - Part time

H-E-B

Houston, TX • On-site

$16.50 - $22.75/hr

Other

Posted 3 days ago

New

Job description

Responsibilities
Job Summary: As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles.
Key Responsibilities & Essential Functions:
Customer Service:

  • Assists in unloading merchandise from baskets
  • Packages groceries; assists customers in transporting / unloading groceries to their vehicles
  • Assists customers in locating merchandise
Stocking / Sanitation:
  • Gathers baskets and picks up trash inside and outside Store
  • Maintains and stocks bag areas
  • Returns products to proper locations
  • Stocks and stages bags; stocks check stand supplies
  • Distributes Buddy bucks to registers, replaces anti-fatigue mats
  • Does Carts & Parts basket relocation and power-washing basket relocation for department setup
  • Performs red basket fill up / retrieval
  • Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements:
Work Experience:
Knowledge/Skills/Abilities:
  • Ability to work in a fast-paced environment - Required
  • Ability to work with customers and stay attentive to their needs - Required
  • Ability to maintain a high level of productivity and efficiency standards - Required
Education:
Licenses/Certifications:
  • Completion of Company Orientation and Basics of Safety training (upon hire)
Physical Demands & Working Conditions:
  • Function in a fast-paced, retail environment, in detailed and precise tasks
  • Work with Customers, staying attentive to their needs
  • Constantly reach at waist, grasp
  • Frequently stand, walk
  • Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  • Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
  • Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)
  • While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
  • It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last revised: 1/1/2019

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