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Customer Assistant Jobs in Rosenberg, TX (NOW HIRING)

Hire Authority LLC

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Customer Support/Sales Assistant

Houston, TX · On-site

$45K - $50K/yr

Our client is searching for a Customer Support/Sales Assistant for their medical instrument company located in Southwest Houston (Meyerland area). The ideal candidate would be a well-organized and ...

Hire Authority LLC

Be Seen First

Customer Support/Sales Assistant

Houston, TX · On-site

$45K - $50K/yr

Our client is searching for a Customer Support/Sales Assistant for their medical instrument company located in Southwest Houston (Meyerland area). The ideal candidate would be a well-organized and ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Rosenberg, TX

Customer Assistant information

See Rosenberg, TX salary details

$13

$18

$21

How much do customer assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer assistant in Rosenberg, TX is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $19.71 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Rosenberg, TX?

The most popular types of Customer jobs in Rosenberg, TX are:

What are popular job titles related to Customer Assistant jobs in Rosenberg, TX?

For Customer Assistant jobs in Rosenberg, TX, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Rosenberg, TX look for?

The top searched job categories for Customer Assistant jobs in Rosenberg, TX are:

What cities near Rosenberg, TX are hiring for Customer Assistant jobs?

Cities near Rosenberg, TX with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Rosenberg, TX as of June 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,220 per year, or $18.4 per hour.

Virtual F&I Concierge

Group 1 Automotive, Inc.

Houston, TX

Full-time

Re-posted 6 days ago

Group 1 Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

85th of 155 rated car dealerships

Job description

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.
At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Group 1 Automotive, Inc. is seeking to hire a Virtual F&I Concierge. This position plays a critical role in supporting retail vehicle transactions by ensuring accurate documentation, compliance, funding, and coordination between Sales, Finance, Accounting, financial institutions, and customers.

The Virtual F&I Concierge serves as a key liaison between dealership Sales teams, Virtual Finance Managers, Accounting, lenders, and customers to support the successful completion of vehicle transactions. This role is responsible for reviewing, processing, and validating deal documentation while ensuring compliance with federal, state, lender, and dealership requirements.

This position requires strong attention to detail, the ability to work in a fast-paced environment, and strong communication skills to resolve documentation and funding issues while supporting a positive customer experience.


  • Support the Virtual Finance process by loading deals into the queue, transitioning customers to the Virtual Finance Manager, and reinforcing products and services presented during the transaction process
  • Prepare, review, and process vehicle transaction documents to ensure accuracy, completeness, funding eligibility, and compliance with dealership, lender, federal, and state requirements
  • Partner with Sales, Accounting, Virtual Finance Managers, dealership leadership, and financial institutions to support timely deal completion, funding resolution, and operational efficiency
  • Monitor finance contracts and proactively resolve funding, documentation, and lender-related issues within established timelines
  • Maintain accurate transaction records and supporting documentation
  • Ensure all transactions are completed in a legal, ethical, and policy-compliant manner while maintaining productivity standards
  • Demonstrate behaviors consistent with the Company’s Values in all interactions with customers, coworkers, and vendors

  • Experience in automotive retail operations, including dealership finance, deal processing, documentation, funding, or accounting support
  • Strong understanding of vehicle sales documentation, finance contract processing, lender funding requirements, and dealership compliance standards
  • Strong communication, organizational, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment
  • High attention to detail and accuracy
  • Proficiency with dealership management systems and financial institution integration platforms
  • Ability to collaborate effectively across departments while maintaining professionalism in a customer-facing environment

Preferred

  • Experience supporting:
    • Virtual Finance processes
    • Dealership accounting operations
    • Automotive finance transactions
  • Familiarity with lender funding requirements and contract structuring processes

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.

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