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Customer Assistant Jobs in Rosenberg, TX (NOW HIRING)

Newegg

Customer Service Representative

Stafford, TX · On-site

$14 - $19/hr

Provide timely, accurate, and empathetic support to customers through phone, chat, and email channels * Assist customers with order inquiries, product questions, returns, replacements, billing ...

Newegg

Customer Service Representative

Stafford, TX · On-site

$18 - $20/hr

Provide timely, accurate, and empathetic support to customers through phone, chat, and email channels * Assist customers with order inquiries, product questions, returns, replacements, billing ...

Alphabe Insight

Customer Service Assistant

Houston, TX · On-site

$40K - $45K/yr

Customer Service Assistant Elevare Branding is a forward-thinking marketing and brand development firm dedicated to helping businesses elevate their market presence through strategic positioning ...

Elevare Branding

Customer Service Assistant

Houston, TX · On-site

$40K - $45K/yr

Customer Service Assistant Elevare Branding is a forward-thinking marketing and brand development firm dedicated to helping businesses elevate their market presence through strategic positioning ...

Alphabe Insight

Customer Service Assistant

Houston, TX · On-site

$40K - $45K/yr

Customer Service Assistant Elevare Branding is a forward-thinking marketing and brand development firm dedicated to helping businesses elevate their market presence through strategic positioning ...

Source Vitál Apothecary

Customer Service Assistant

Houston, TX · On-site

$16.50 - $22.75/hr

Role Description The Customer Service Assistant is an on-site role based in Houston, TX. This role is responsible for providing friendly, knowledgeable support to retail and wholesale customers via ...

New

Alphabe Insight Inc

Customer Service Assistant

Houston, TX · On-site

$40K - $45K/yr

We are currently seeking a Customer Service Assistant to join our Houston office. This role is essential in supporting client communications, maintaining service standards, and ensuring a seamless ...

Alphabe Insight Inc

Customer Service Assistant

Houston, TX · On-site

$40K - $45K/yr

We are currently seeking a Customer Service Assistant to join our Houston office. This role is essential in supporting client communications, maintaining service standards, and ensuring a seamless ...

KB Home

Assistant Customer Service Representative

Manvel, TX · On-site

$15 - $20.50/hr

The Assistant Customer Service Representative is responsible for assisting Customer Service Representative with scheduling subcontractors, evaluating the subcontractor's work and completing warranty ...

New

KB Home

Assistant Customer Service Representative

Manvel, TX · On-site

$15 - $20.50/hr

The Opportunity The Assistant Customer Service Representative is responsible for assisting Customer Service Representative with scheduling subcontractors, evaluating the subcontractor's work and ...

KB Home

Assistant Customer Service Representative

Katy, TX · On-site

$13.75 - $18.75/hr

The Opportunity The Assistant Customer Service Representative is responsible for assisting Customer Service Representative with scheduling subcontractors, evaluating the subcontractor's work and ...

KB Home

Assistant Customer Service Representative

Manvel, TX · On-site

$15 - $20.50/hr

The Opportunity The Assistant Customer Service Representative is responsible for assisting Customer Service Representative with scheduling subcontractors, evaluating the subcontractor's work and ...

KB Home

Assistant Customer Service Representative

Katy, TX · On-site

$13.75 - $18.75/hr

The Assistant Customer Service Representative is responsible for assisting Customer Service Representative with scheduling subcontractors, evaluating the subcontractor's work and completing warranty ...

New

KB Home

Assistant Customer Service Representative

Katy, TX · On-site

$13.75 - $18.75/hr

The Opportunity The Assistant Customer Service Representative is responsible for assisting Customer Service Representative with scheduling subcontractors, evaluating the subcontractor's work and ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Rosenberg, TX

Customer Assistant information

See Rosenberg, TX salary details

$13

$18

$21

How much do customer assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer assistant in Rosenberg, TX is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $19.71 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Rosenberg, TX?

The most popular types of Customer jobs in Rosenberg, TX are:

What are popular job titles related to Customer Assistant jobs in Rosenberg, TX?

For Customer Assistant jobs in Rosenberg, TX, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Rosenberg, TX look for?

The top searched job categories for Customer Assistant jobs in Rosenberg, TX are:

What cities near Rosenberg, TX are hiring for Customer Assistant jobs?

Cities near Rosenberg, TX with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Rosenberg, TX as of June 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,220 per year, or $18.4 per hour.

Customer Service Representative

Stafford, TX • On-site

Newegg
Retail • 501 - 1,000 employees

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Good employer

Uninterrupted breaks

Learn more about Neweggexternal

$14 - $19/hr

Full-time

Posted 18 days ago

Job description

  • High School diploma or GED required; Any college is a plus.
  • Must be 18 years of age or older.
  • 6 months -- 1 year of customer service experience.
  • Schedule will include weekends and holidays. Peak season overtime will be required.
  • Ability to remain professional and courteous with customers at all times.
  • Strong verbal and written communication skills.
  • Must have strong computer skills, including but not limited to MS Word and Outlook.
  • Good listening skills.
  • Ability to form partnership with department and gain intimate knowledge of department operations.
  • Detail-oriented, and self-motivated with desire to continuously improve operations.
  • Exhibit strong business curiosity and must be willing to explore details to challenge the status quo.
  • Ability to work both independently and with a team in a collaborative work environment.
  • Ability to treat all information confidentially.
  • Typing skills and strong multi-tasking skills
  • Adaptable and proactively able to move with change while maintaining a positive attitude.
  • Provide timely, accurate, and empathetic support to customers through phone, chat, and email channels
  • Assist customers with order inquiries, product questions, returns, replacements, billing concerns, promotions, and general assistance
  • Follow Newegg's service standards, policies, and workflows to ensure consistency and compliance in every interaction
  • Actively listen to customers, identify concerns, and deliver clear and effective solutions using available tools and resources
  • Multitask effectively by managing live communications while navigating multiple systems, researching solutions, and documenting accounts in real time
  • Stay current on Newegg products, promotions, policies, and procedures through ongoing training and regular updates from leadership
  • Document interactions thoroughly and accurately in the CRM system
  • Research and resolve issues efficiently, escalating cases when additional support or specialized teams are required
  • Use product knowledge to guide customers, answer questions, and provide confidence during the shopping experience
  • Collaborate with supervisors, support teams, and cross functional partners to resolve complex cases
  • Maintain strong attendance, schedule adherence, and performance metrics in alignment with department expectations
  • Contribute to customer satisfaction and loyalty by delivering a positive, professional, and customer focused experience

  • Answers incoming customer calls over the phone and/or via email and social media regarding billing issues, product problems, service questions, and general client concerns.
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer.
  • Assist with placement of orders, refunds, or exchanges/adjustments.
  • Update customer information in the customer service database during and after each contact.
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Contribute to team effort by accomplishing by impacting the company's bottom line by problem-solving and turning frustrated clients into repeat customers.
  • The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
  • High School diploma or GED required; college coursework or a degree is a plus
  • Must be 18 years of age or older
  • One year or more of customer service experience, preferably in a contact center or retail environment
  • Ability to work a flexible schedule, including weekends and holidays; overtime may be required during peak seasons
  • Strong verbal and written communication skills with the ability to remain professional, patient, and courteous in all customer interactions
  • Proficient computer skills, including MS Word, Excel, Outlook, and web-based applications, with the ability to navigate multiple systems simultaneously
  • Strong active listening skills with the ability to understand, clarify, and address customer needs
  • Detail oriented, self-motivated, and committed to continuous improvement of processes and customer experience
  • Strong typing skills and the ability to multitask effectively in a fast-paced environment

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