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Customer Assistant Jobs in Rockingham, NC (NOW HIRING)

Food Lion

PT Customer Service Leader

Raeford, NC · On-site

Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...

FlexSol Packaging Corp

CUSTOMER SERVICE REP

Aberdeen, NC · On-site

$18 - $20/hr

ESSENTIAL DUTIES AND RESPONSIBILITIES · Assist customers with telephone inquiries. · Quote customers on products. · Process orders-Order Entry. · Confirm lead time on quotes and orders. · ...

ISOFlex Packaging Inc

CUSTOMER SERVICE REP

Aberdeen, NC · On-site

$20/hr

Essential Duties And Responsibilities * Assist customers with telephone inquiries. * Quote customers on products. * Process orders-Order Entry. * Confirm lead time on quotes and orders. * Confirm ...

Food Lion

PT Customer Lead

Rockingham, NC · On-site

Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...

SPX

Lead, Customer Svc

Bennettsville, SC · On-site

Lead, Customer Svc Location: Bennettsville, South Carolina (SC), US Building People that Build the ... Support onboarding and development efforts for new team members. * Assist in monitoring team ...

Food Lion

PT Customer Lead

Bennettsville, SC · On-site

Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...

Food Lion

PT Customer Service Leader

Rockingham, NC · On-site

Customer Service Leader - Office Assistant Success Factors Job Code: 1300434 Department: Front End Reports To: Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly ...

Phenom People

Customer Service Part Time

Rockingham, NC · On-site

... assist. As you learn more about your department and Lowe's, you will understand which products ... If a customer is looking for a lamp, do they need a shade? What about light bulbs? See, it's that ...

Family Dollar

Customer Service Associate I

Rockingham, NC · On-site

$12.25 - $16.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Family Dollar

Customer Service Associate I

Laurel Hill, NC · On-site

$11.75 - $16.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Family Dollar

Customer Service Associate I

Gibson, NC · On-site

$12.25 - $17/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Family Dollar

Customer Service Associate I

Hamlet, NC · On-site

$12 - $16.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Family Dollar

Customer Service Associate I

Mccoll, SC · On-site

$12.50 - $17.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Family Dollar

Customer Service Associate I

Raeford, NC · On-site

$12 - $16.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

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Customer Assistant information

See Rockingham, NC salary details

$12

$17

$20

How much do customer assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer assistant in Rockingham, NC is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $18.61 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What job categories do people searching Customer Assistant jobs in Rockingham, NC look for? The top searched job categories for Customer Assistant jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Customer Assistant jobs? Cities near Rockingham, NC with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Rockingham, NC as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,061 per year, or $17.3 per hour.

Pharmacy Technician Trainee - West Patrick Street Giant Eagle

Giant Eagle

Patrick, SC • On-site

$13.50 - $16/hr

Full-time

Posted 9 days ago

Giant Eagle rating

6.2

Company rating: 6.2 out of 10

Based on 716 frontline employees who took The Breakroom Quiz

52nd of 122 rated grocery stores

Job description

Job Summary
As a Pharmacy Technician Trainee, you'll be a key part of our collaborative team. You'll bring your skills and expertise to building a service conscious Pharmacy team that consistently looks to develop great relationships with patients. You'll help us exceed expectations, meet needs and provide safe, accurate and efficient care in order to reach the best patient, Team Member and company outcomes.
Job Description
  • Experience Required: 0 to 6 months
  • Education Required: High school diploma or equivalent
  • Certification or Licensing Required: Eligible to obtain registration as pharmacy technician with the applicable state board of pharmacy
  • Lifting Requirement: Up to 25 pounds
  • Age Requirement: At least 18 years of age,

Job Responsibilities
  • Welcome patients and immediately acknowledge them with compassion and a smile at all pharmacy entry points.
  • Model excellent patient care by respecting, engaging and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise and referring appropriate questions concerning prescriptions and over the counter medicine to the pharmacist.
  • Maintain a neat and clean work environment in order to ensure that company and government requirements are met.
  • Assist team members with tasks to ensure department runs efficiently.
  • Use the pharmacy computer to complete all actions necessary in order to maximize efficiency and provide optimal patient care at drop-off, will call, drive thru, phone, filling and order receiving, including but not limited to: searching for patients and profiles, determining dates of fill and pick-up, determining prescriptions sent to Central Fill, quoting cash prices of prescriptions, checking on-hand counts of medications and entering invoices.
  • Assist team on actions plans in order to improve outcomes using knowledge of all appropriate service and business metrics.
  • Assist in the execution of all company initiatives and programs.
  • Complete required training program and accompanying exams.
  • Follow all company, state and federal policies, laws and regulations, including HIPAA and Pseudoephedrine sales.
  • Finalize sales using cash register according to established procedures, including the point of sale policies.
  • Transcribe data from prescriptions accurately in order to generate a custom label for the customer.
  • Assist with maintaining proper inventory levels by ordering, receiving, stocking and rotating drugs and other supplies per company policy and procedure.
  • Answer telephone in a polite and timely manner, ensure accurate information is exchanged and the customer is satisfied.
  • Resolve customer questions and concerns by communicating effectively with the customer and the management team and support staff in an efficient manner.
  • File written prescriptions daily

For Long Term Care only:
  • May be required to perform medication cycle exchange on-site at the facilities we service.
  • May be required to perform medication cart audits on-site at the facilities we service.

What Giant Eagle employees say

Pay

Benefits

Hours and flexibility

Workplace

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Giant Eagle logo

About Giant Eagle

Sourced by ZipRecruiter

At Giant Eagle Inc., we're more than just food, fuel and convenience. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo's, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Pittsburgh, PA, US

Year founded

1931

Social media

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