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Customer Service Jobs in Rockingham, NC (NOW HIRING)

SPX

Customer Service Rep

Bennettsville, SC · On-site

$15.25 - $20.75/hr

Customer Service Rep Location: Bennettsville, South Carolina (SC), US Building People that Build the World. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative ...

Circle K

Customer Service Representative

Raeford, NC · On-site

$13.25 - $18/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Southern Pines, NC · On-site

$13.75 - $18.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

West End, NC

$13 - $17.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Aberdeen, NC · On-site

$13.25 - $18/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Southern Pines, NC

$13.75 - $18.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K Stores, Inc.

Customer Service Representative

NC · On-site

$13 - $17.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Showing results 1-20

All JobsCustomer Service JobsCustomer Service Jobs in Rockingham, NC

Customer Service information

See Rockingham, NC salary details

$8

$15

$22

How much do customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer service in Rockingham, NC is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.60 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Rockingham, NC?

The most popular types of Customer Service jobs in Rockingham, NC are:

What are popular job titles related to Customer Service jobs in Rockingham, NC?

For Customer Service jobs in Rockingham, NC, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Rockingham, NC look for?

The top searched job categories for Customer Service jobs in Rockingham, NC are:

What cities near Rockingham, NC are hiring for Customer Service jobs?

Cities near Rockingham, NC with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Rockingham, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,915 per year, or $15.8 per hour.

Customer Service Associate

FirstHealth of the Carolinas, Inc.

Pinehurst, NC • On-site

$11.75 - $16.25/hr

Part-time

Re-posted 3 days ago

FirstHealth of the Carolinas rating

7.3

Company rating: 7.3 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

306th of 891 rated healthcare providers

Job description

Overview
Join our team as a Customer Service Associate (CSA) and be the welcoming face of our facility. As a CSA, you will provide exceptional customer service to both our members and potential members, ensuring a positive and engaging experience. Your role will include giving facility tours, handling sign-ups, answering phone inquiries, and providing coverage in our Kid's Center.
Responsibilities
  • Customer Service: Provide friendly and efficient customer service to members and potential members, addressing their needs and inquiries.
  • Sign-Ups and Tours: Assist with member sign-ups and conduct facility tours to showcase our amenities and services.
  • Phone Support: Answer phone calls professionally, providing information and assistance to callers.
  • Kid's Center Coverage: Provide coverage in our Kid's Center, ensuring a safe and engaging environment for children.
  • Administrative Duties: Perform administrative tasks related to member registration, data entry, and maintaining accurate records.
  • Community Engagement: Engage with the community to promote our facility and services, building positive relationships with members and potential members.

Qualifications
  • Customer Service Experience: Previous experience in customer service is preferred, demonstrating excellent interpersonal and communication skills.
  • Skills:
    • Strong verbal and written communication skills
    • Friendly and approachable demeanor
    • Ability to multitask and manage time effectively
    • Proficiency in using computers and office software
  • Attitude:
    • Positive and enthusiastic attitude
    • Commitment to providing excellent customer service
    • Willingness to learn and adapt to new tasks

Working Conditions
  • Environment: Primary office and facility environment.
  • Physical Activity:
    • Ability to stand, walk, and sit for extended periods.
    • Ability to lift and carry up to 20 pounds occasionally.
  • Hours: Ability to work flexible hours, including weekends and holidays, as needed.

Join us and be part of a supportive team that values dedication, customer service, and community engagement. Apply today and contribute to creating a welcoming and enjoyable experience for all our members.

What FirstHealth of the Carolinas employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

FirstHealth logo

About FirstHealth

Sourced by ZipRecruiter

FirstHealth of the Carolinas is a private, Not for Profit Health care Network Headquartered in Pinehurst, NC. Its 6,100 Employees serve 15 counties in the mid Carolinas. Licensed for four hospitals with 610 beds, FirstHealth demonstrates a commitment to treating the whole patient and providing Quality Health care for the entire Community especially those in need. FirstHealth’s organizational culture is guided by its Core Purpose and Core Values and is committed to Patient Safety, Quality and Performance Excellence.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pinehurst, NC, US

Year founded

1995

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