Customer Service Associate
$12.25 - $16.75/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Customer Service Associate
$12.25 - $16.75/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Customer Service Associate
Rockingham, NC · On-site
$12.25 - $16.75/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Customer Service Associate
Rockingham, NC · On-site
$12.25 - $16.75/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Customer Service Associate
Laurinburg, NC · On-site
$11.50 - $16/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Customer Service Associate
Laurinburg, NC · On-site
$11.50 - $16/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Customer Service Associate
$12.50 - $17.25/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Quick apply
Customer Service Associate
$12.50 - $17.25/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Customer Service Associate
Aberdeen, NC · On-site
$12 - $16.50/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Quick apply
Customer Service Associate
Aberdeen, NC · On-site
$12 - $16.50/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Customer Service Associate
Wadesboro, NC · On-site
$13.50 - $18.50/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Customer Service Associate
Wadesboro, NC · On-site
$13.50 - $18.50/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Customer Service Associate
Aberdeen, NC · On-site
$12 - $16.50/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Customer Service Associate
Aberdeen, NC · On-site
$12 - $16.50/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Customer Service Representative
Aberdeen, NC · On-site
$14/hr
Training & development Customer Service Representative (Part-Time → Full-Time Opportunity) Mosquito Authority | Busy Office | Growth Opportunity If you can juggle calls, stay organized, and handle ...
Customer Service Representative
Aberdeen, NC · On-site
$14/hr
Training & development Customer Service Representative (Part-Time → Full-Time Opportunity) Mosquito Authority | Busy Office | Growth Opportunity If you can juggle calls, stay organized, and handle ...
Customer Service Representative
$13.25 - $18/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Customer Service Representative
$13.25 - $18/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Customer Service Associate
$11.50 - $16/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Customer Service Associate
$11.50 - $16/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Training & development Customer Service Representative (Part-Time → Full-Time Opportunity) Mosquito Authority | Busy Office | Growth Opportunity If you can juggle calls, stay organized, and handle ...
Training & development Customer Service Representative (Part-Time → Full-Time Opportunity) Mosquito Authority | Busy Office | Growth Opportunity If you can juggle calls, stay organized, and handle ...
Customer Service Associate
$12 - $16.50/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Quick apply
Customer Service Associate
$12 - $16.50/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Customer Service Associate
Bennettsville, SC · On-site
$14 - $19.25/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Customer Service Associate
Bennettsville, SC · On-site
$14 - $19.25/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Customer Service Associate
$11.50 - $16/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Customer Service Associate
$11.50 - $16/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Quick apply
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Representative - Customer Service
Cheraw, SC · On-site
$13.75 - $18.75/hr
Schaeffler Group -- Representative - Customer Service Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ...
Representative - Customer Service
Cheraw, SC · On-site
$13.75 - $18.75/hr
Schaeffler Group -- Representative - Customer Service Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ...
Customer Service Associate
Laurinburg, NC · On-site
$11.50 - $16/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Customer Service Associate
Laurinburg, NC · On-site
$11.50 - $16/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Customer Service Associate
$13.50 - $18.50/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Quick apply
Customer Service Associate
$13.50 - $18.50/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Customer Service Representative
Laurinburg, NC · On-site
$12.75 - $17.25/hr
The Customer Service Representative is responsible for the process and systems related to the servicing customers and support of sales staff. Directs the delivery of administrative and operational ...
Customer Service Representative
Laurinburg, NC · On-site
$12.75 - $17.25/hr
The Customer Service Representative is responsible for the process and systems related to the servicing customers and support of sales staff. Directs the delivery of administrative and operational ...
Customer Service Representative
Laurinburg, NC · On-site
$12.75 - $17.25/hr
The Customer Service Representative is responsible for the process and systems related to the servicing customers and support of sales staff. Directs the delivery of administrative and operational ...
Customer Service Representative
Laurinburg, NC · On-site
$12.75 - $17.25/hr
The Customer Service Representative is responsible for the process and systems related to the servicing customers and support of sales staff. Directs the delivery of administrative and operational ...
Customer Service information
See Rockingham, NC salary details
$8.30 - $9.60
2% of jobs
$9.60 - $10.91
4% of jobs
$10.91 - $12.22
11% of jobs
$12.94 is the 25th percentile. Wages below this are outliers.
$12.22 - $13.52
15% of jobs
The median wage is $14.73 / hr.
$13.52 - $14.83
20% of jobs
$14.83 - $16.14
15% of jobs
$17.03 is the 75th percentile. Wages above this are outliers.
$16.14 - $17.44
13% of jobs
$17.44 - $18.75
7% of jobs
$18.75 - $20.05
6% of jobs
$20.05 - $21.36
4% of jobs
$21.36 - $22.67
3% of jobs
$8
$15
$22
How much do customer service jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for customer service in Rockingham, NC is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.60 per hour, depending on experience, location, and employer.
What Are Customer Service Jobs?
Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.
What is a Customer Service Representative?
A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.
What types of jobs are customer service?
Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.
What is the difference between Customer Service vs Customer Support?
| Aspect | Customer Service | Customer Support |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in communication or sales | Technical certifications or product-specific training often required |
| Work Environment | Retail stores, call centers, online platforms | Technical help desks, online chat, phone support for products/services |
| Employer & Industry Usage | Retail, hospitality, telecom, e-commerce | IT, software, electronics, tech industries |
| Common Search & Comparison | Customer Service vs Customer Support |
Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.
What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?
To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.
What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?
Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.
More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Rockingham, NC? The most popular types of Customer Service jobs in Rockingham, NC are:
What are popular job titles related to Customer Service jobs in Rockingham, NC? For Customer Service jobs in Rockingham, NC, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in Rockingham, NC look for? The top searched job categories for Customer Service jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Customer Service jobs? Cities near Rockingham, NC with the most Customer Service job openings:
$12.25 - $16.75/hr
Other
Posted 7 days ago
Roses Discount Stores rating
3.8
Based on 40 frontline employees who took The Breakroom Quiz
709th of 713 rated retailers
Job description
Summary
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What Roses Discount Stores employees say
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About Roses Discount Stores
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