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Customer Service Assistant Jobs in Rockingham, NC

Jobs for Humanity

Food Service Assistants

Pinehurst, NC

$12.25 - $15.50/hr

First Health of the Carolinas Food Service Assistant - Retail 3.7 3.7 out of 5 stars Pinehurst, NC ... Making waffles for customers while maintaining the topping bar. Cleaning waffles area and setting ...

FlexSol Packaging Corp

CUSTOMER SERVICE REP

Aberdeen, NC · On-site

$18 - $20/hr

Value=service, fair price, quality product and ease of doing business with us. Advanced Microsoft ... ESSENTIAL DUTIES AND RESPONSIBILITIES · Assist customers with telephone inquiries. · Quote ...

ISOFlex Packaging Inc

CUSTOMER SERVICE REP

Aberdeen, NC · On-site

$20/hr

Value=service, fair price, quality product and ease of doing business with us. Advanced Microsoft ... Essential Duties And Responsibilities * Assist customers with telephone inquiries. * Quote ...

Citi Trends

Assistant Manager

Rockingham, NC · On-site

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

New

Citi Trends

Assistant Manager

Rockingham, NC

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

New

Citi Trends

Assistant Manager

Bennettsville, SC · On-site

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

Citi Trends

Assistant Manager

Laurinburg, NC · On-site

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

Food Lion

PT Customer Service Leader

Raeford, NC · On-site

Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...

Food Lion

PT Customer Service Leader

Rockingham, NC · On-site

Customer Service Leader - Office Assistant Success Factors Job Code: 1300434 Department: Front End Reports To: Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly ...

Family Dollar

Customer Service Associate I

Rockingham, NC · On-site

$12.25 - $16.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

Family Dollar

Customer Service Associate I

Laurel Hill, NC · On-site

$11.75 - $16.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

Family Dollar

Customer Service Associate I

Raeford, NC · On-site

$12 - $16.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

Family Dollar

Customer Service Associate I

Gibson, NC · On-site

$12.25 - $17/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

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Customer Service Assistant information

See Rockingham, NC salary details

$9

$16

$23

How much do customer service assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service assistant in Rockingham, NC is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Rockingham, NC? The most popular types of Customer Service jobs in Rockingham, NC are:
What job categories do people searching Customer Service Assistant jobs in Rockingham, NC look for? The top searched job categories for Customer Service Assistant jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Customer Service Assistant jobs? Cities near Rockingham, NC with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Rockingham, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,065 per year, or $16.9 per hour.

Environmental Service Assistant

Charter Senior Living of Fox Hollow

Pinehurst, NC • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, PTO

Posted 14 days ago

Job description

Maintenance / Environmental Services Assistant

Charter Senior Living

Looking for our next all-star Maintenance / Environmental Services Assistant with senior living, maintenance, transportation, or environmental services experience!

At Charter Senior Living, we are dedicated to creating a safe, comfortable, and welcoming environment where residents can thrive. Our Maintenance and Environmental Services team plays a vital role in enhancing the daily lives of residents by ensuring our community remains clean, functional, safe, and well-maintained.

We are seeking a dependable, hands-on, and service-oriented team member who enjoys problem-solving, helping others, and working in a fast-paced senior living environment.

If you take pride in maintaining high standards and want a rewarding opportunity where your work truly makes a difference, we would love to meet you!

Why Join Charter Senior Living?We’ve Got You Covered

  • Get paid today with ZayZoon

  • Free medical insurance plan options

  • Medical, dental, and vision insurance

  • Paid training

  • Paid time off and holiday pay

  • Career growth and advancement opportunities

  • Reliable hours and stable scheduling

  • Supportive leadership and engaged company support team

  • Environment where your voice is heard and appreciated

  • Opportunity to make a meaningful impact in residents’ daily lives

Our MissionTo Enhance the Human SpiritOur Core Values

  • Serve with Heart

  • Serve with Purpose

  • Serve with Courage

  • Have Fun While Serving

Position Summary

The Maintenance / Environmental Services Assistant supports the Environmental Services Director (ESD) with the day-to-day maintenance, safety, and appearance of the community including resident apartments, common areas, grounds, mechanical systems, and transportation services.

This role helps ensure the community remains safe, clean, organized, and operational while building positive relationships with residents and supporting their overall quality of life.

The ideal candidate is dependable, mechanically inclined, team-oriented, and passionate about serving seniors.

Responsibilities

  • Assist with general maintenance and repair tasks throughout the community

  • Support upkeep of resident apartments, common areas, grounds, and equipment

  • Assist with preventative maintenance and safety inspections

  • Maintain cleanliness, organization, and overall appearance of the community

  • Support basic plumbing, electrical, painting, carpentry, and mechanical repairs as needed

  • Safely operate and maintain community vehicles and transportation equipment

  • Drive the community van for resident transportation and outings as needed

  • Respond promptly to maintenance requests and community needs

  • Communicate effectively with leadership and other departments

  • Build positive relationships with residents and provide excellent customer service

Qualifications

  • Previous maintenance, environmental services, facilities, transportation, or senior living experience preferred

  • Basic knowledge of building maintenance, repair work, and safety procedures

  • Valid driver’s license with acceptable driving record

  • Ability to safely operate community transportation vehicles

  • Strong problem-solving and organizational skills

  • Compassionate and resident-focused attitude

  • Ability to work independently and as part of a team

  • Dependable attendance and strong work ethic

What Makes a Great Fit

We are looking for someone who:

  • Takes pride in maintaining a safe and welcoming environment

  • Enjoys helping residents and supporting team members

  • Is dependable, hands-on, and solutions-focused

  • Brings positivity and professionalism to every interaction

  • Thrives in a fast-paced and service-oriented environment

  • Understands the important role maintenance and environmental services play in resident quality of life

What Our Associates Say About Charter

“It truly feels like family at Charter.”

“The residents become an extension of my family.”

“They truly live out their mission and values.”

“I love working for a company that genuinely puts people first.”

If you are looking for a rewarding opportunity where you can use your skills to make a meaningful difference every day while working in a supportive and mission-driven environment, apply today to join Charter Senior Living!