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Customer Assistant Jobs in Rochester, NH (NOW HIRING)

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Customer Assistant information

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How much do customer assistant jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for customer assistant in Rochester, NH is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $21.63 per hour, depending on experience, location, and employer.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What do customer assistants do?

Customer assistants are responsible for helping customers, answering their questions, and providing information about products or services. They often handle transactions at checkout, restock shelves, and maintain a clean and organized environment. Good communication skills and basic knowledge of the store's offerings are important for this role.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to high customer interaction, managing multiple tasks, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual coping skills.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

How can I make 2000 a week working from home?

A Customer Assistant working from home can increase earnings by taking on multiple part-time or freelance roles, improving customer service skills, and utilizing online platforms that pay for remote work. Earning $2000 weekly typically requires consistent hours, high-demand skills, and possibly working for multiple clients or companies simultaneously.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate agents, financial advisors, or insurance brokers can earn $10,000 or more per month without requiring a college degree, especially with experience and strong client networks. Additionally, skilled trades like certain construction or electrical work, or entrepreneurship in online businesses, can also reach this income level through commissions or profits.
What are popular job titles related to Customer Assistant jobs in Rochester, NH? For Customer Assistant jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Rochester, NH look for? The top searched job categories for Customer Assistant jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Customer Assistant jobs? Cities near Rochester, NH with the most Customer Assistant job openings:
CUSTOMER RELATIONS SPECIALIST

CUSTOMER RELATIONS SPECIALIST

Bernie & Phyl's Furniture

Newington, NH • On-site

$17 - $19/hr

Other

Posted 23 days ago


Job description

CUSTOMER RELATIONS SPECIALIST


Hourly rate $17.00 - $19.00 based upon experience
JOB DESCRIPTION

If you are an energetic individual, you have a great opportunity to join a successful and growing company!
We offer an exciting, supportive, friendly work environment, flexible hours, a great benefits package and competitive wages!

All Stores Open 7 Days a Week
Weekend and Evening availability required

Description: Complete various office support functions for in-store operations.

RESPONSIBILITIES:

Accounting Functions

  • Handle all cash, checks and credit cards
  • Balancing individual drawer at the end of their shift
  • Assisting customers in the completion of financing applications
  • Assist sales representatives with finalizing transactions.

Customer Interactions/Clerical Functions

  • Giving customers receipts and explaining company policies
  • Promptly answer incoming calls and assisting customers
  • Assist customers with questions regarding the arrival of their furniture and deliveries
  • Adhering to all company policies and procedures
  • Maintaining a professional and courteous manner
  • Calling customers to schedule deliveries/update order status working from reports

All other duties as assigned


High School diploma
Comfort with computers and data entry
Ability to professionally interact with the public
Attention to detail and accuracy
A strong work ethic and dependability a must
 

At Bernie & Phyl's Furniture, we recognize and appreciate all of our team members hard work and dedication.  If you view yourself as a professional and are interested in a career in our industry, we are interested in speaking with you.
Bernie & Phyl's Furniture is an Equal Opportunity Employer