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Customer Assistant Jobs in Rochester, NH (NOW HIRING)

Kennebunk Savings

Customer Service Assistant II

Eliot, ME · On-site

$21.76 - $27.78/hr

Customer Experience - Displays the following attributes: projects a positive image, friendly, outgoing, professional, courteous, resolves problems quickly and efficiently, and is respectful to ...

Kennebunk Savings

Customer Service Assistant II

Eliot, ME

$17.75 - $24.50/hr

Customer Experience - Displays the following attributes: projects a positive image, friendly, outgoing, professional, courteous, resolves problems quickly and efficiently, and is respectful to ...

kennebunksavings

Customer Service Assistant II

Eliot, ME

$17.75 - $24.50/hr

Customer Experience - Displays the following attributes: projects a positive image, friendly, outgoing, professional, courteous, resolves problems quickly and efficiently, and is respectful to ...

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How much do customer assistant jobs pay per hour?

As of May 30, 2026, the average hourly pay for customer assistant in Rochester, NH is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $21.63 per hour, depending on experience, location, and employer.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What jobs make $3,000 a month without a degree?

Customer assistants typically do not earn $3,000 a month without additional experience or responsibilities. However, roles such as sales associates, delivery drivers, or administrative support staff can reach or exceed this income level with overtime, tips, or in high-demand environments. Skills like customer service, time management, and familiarity with point-of-sale systems can help increase earning potential in these positions.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Rochester, NH? The most popular types of Customer jobs in Rochester, NH are:
What job categories do people searching Customer Assistant jobs in Rochester, NH look for? The top searched job categories for Customer Assistant jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Customer Assistant jobs? Cities near Rochester, NH with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Rochester, NH as of May 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,922 per year, or $20.2 per hour.
CUSTOMER RELATIONS SPECIALIST

CUSTOMER RELATIONS SPECIALIST

Bernie & Phyl's Furniture

Newington, NH • On-site

$17 - $19/hr

Other

Posted 3 days ago

Job description

CUSTOMER RELATIONS SPECIALIST
Hourly rate $17.00 - $19.00 based upon experience
JOB DESCRIPTION
If you are an energetic individual, you have a great opportunity to join a successful and growing company!
We offer an exciting, supportive, friendly work environment, flexible hours, a great benefits package and competitive wages!
All Stores Open 7 Days a Week
Weekend and Evening availability required
Description: Complete various office support functions for in-store operations.
RESPONSIBILITIES:
Accounting Functions
  • Handle all cash, checks and credit cards
  • Balancing individual drawer at the end of their shift
  • Assisting customers in the completion of financing applications
  • Assist sales representatives with finalizing transactions.

Customer Interactions/Clerical Functions
  • Giving customers receipts and explaining company policies
  • Promptly answer incoming calls and assisting customers
  • Assist customers with questions regarding the arrival of their furniture and deliveries
  • Adhering to all company policies and procedures
  • Maintaining a professional and courteous manner
  • Calling customers to schedule deliveries/update order status working from reports

All other duties as assigned
High School diploma
Comfort with computers and data entry
Ability to professionally interact with the public
Attention to detail and accuracy
A strong work ethic and dependability a must
At Bernie & Phyl's Furniture, we recognize and appreciate all of our team members hard work and dedication. If you view yourself as a professional and are interested in a career in our industry, we are interested in speaking with you.
Bernie & Phyl's Furniture is an Equal Opportunity Employer

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