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Customer Assistant Jobs in Rochester, NH (NOW HIRING)

Kennebunk Savings

Customer Service Assistant II

Eliot, ME · On-site

$17.75 - $24.50/hr

Customer Experience - Displays the following attributes: projects a positive image, friendly, outgoing, professional, courteous, resolves problems quickly and efficiently, and is respectful to ...

Kennebunk Savings

Customer Service Assistant II

Eliot, ME · On-site

$21.76 - $27.78/hr

Customer Experience - Displays the following attributes: projects a positive image, friendly, outgoing, professional, courteous, resolves problems quickly and efficiently, and is respectful to ...

kennebunksavings

Customer Service Assistant II

Eliot, ME · On-site

$17.75 - $24.50/hr

Customer Experience - Displays the following attributes: projects a positive image, friendly, outgoing, professional, courteous, resolves problems quickly and efficiently, and is respectful to ...

FirstLight

Account Executive

Portsmouth, NH · On-site

$75K - $85K/yr

Bring net new and innovative ideas to both the internal team and the customer. * Assist in creating an environment of teamwork and continuous improvement. * Demonstrate a commitment to excellence (i ...

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Customer Assistant information

See Rochester, NH salary details

$14

$20

$24

How much do customer assistant jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for customer assistant in Rochester, NH is $20.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $21.68 per hour, depending on experience, location, and employer.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance or technology. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.

Is a CSA job stressful?

A Customer Assistant (CSA) job can be stressful due to fast-paced environments, high customer interaction, and the need to handle multiple tasks simultaneously. Stress levels vary depending on the workplace, workload, and individual coping skills, but effective communication and time management are important skills for managing stress in this role.

What is the role of a customer assistant?

A customer assistant is responsible for helping customers, answering their questions, and providing information about products or services. They often handle transactions at checkout, maintain store cleanliness, and ensure a positive shopping experience, requiring good communication and customer service skills.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

How can I make 2000 a week working from home?

A Customer Assistant working from home can increase earnings by taking on multiple part-time or freelance roles, improving customer service skills, and utilizing online platforms that offer higher-paying opportunities. Earning $2000 weekly typically requires a combination of high hourly rates, consistent hours, and possibly additional certifications or specialized skills. It is important to manage time effectively and seek roles with competitive pay to reach this income level.

What jobs pay 4000 a week without a degree?

Customer Assistant roles typically do not pay $4,000 a week without additional bonuses or overtime. High-paying jobs that can reach this level without a degree often include sales positions, real estate agents, or skilled trades like electricians or plumbers, which may require certifications or experience but not necessarily a college degree.
More about Customer Assistant jobs
What are popular job titles related to Customer Assistant jobs in Rochester, NH? For Customer Assistant jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Rochester, NH look for? The top searched job categories for Customer Assistant jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Customer Assistant jobs? Cities near Rochester, NH with the most Customer Assistant job openings:
Customer Assistant jobs near you
Customer Service Assistant II

Customer Service Assistant II

Kennebunk Savings

Eliot, ME • On-site

$17.75 - $24.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Scope of Work:
The individual in this role will be highly proficient in processing transactions, may open new accounts, completes more complex customer requests and provides problem resolution. This individual may be responsible for the daily operation of the vault cash and/or oversee end of day processing activities. They will be knowledgeable of our company's products and services to effectively meet the customer's needs and provide a superior level of customer service.
Essential Functions (3):
  • Transaction Processing & Cash Handling - Process a variety of transactions accurately and efficiently, which may include deposits, withdrawals, loan payments, check cashing, accurately verifies incoming / outgoing cash, including daily balancing of cash drawer and vaults. May also serve as vault custodian, responsible for the daily operation of the main cash vault.
  • Customer Experience - Displays the following attributes: projects a positive image, friendly, outgoing, professional, courteous, resolves problems quickly and efficiently, and is respectful to customers.
  • Product Knowledge and/or Sales - Maintains a working knowledge of company products and services in order to communicate effectively with customers. Proficient in using a variety of systems and software applications. May open new accounts, complete complex account maintenance requests and provide qualified referrals to other business lines. Meets assigned sales/referral goals if applicable.
Other Duties & Responsibilities:
  • Promotes the Kennebunk Savings Brand by recommending our products and services, supporting our community focus & commitment to being a premier employer
  • Understands, supports and adheres to organizational policies and procedures
  • Consistently emphasizes the importance of teamwork in the department and company at large
  • Responsible for keeping abreast of company news and information
  • Responsible for completing required training and policy review
  • May serve on various committees
  • Willingness to take on additional tasks and duties
Certifications &Licenses Required:
  • N/A
Desired Knowledge, Skills & Abilities:
  • Displays high level of regard for trust and confidentiality
  • Working knowledge of Microsoft Office Products
  • Displays strong written and verbal communication skills
  • Displays strong organization skills and the ability to multi-task to meet established deadlines
  • Demonstrates a high level of accuracy and attention to detail
  • Effectively uses analytical skills to solve technical, as well as, non-technical problems
  • Prior knowledge of banking regulations is preferred
  • Ability to adapt to change
Desired Job Experience:
  • 1-2 years of related experience in financial services
  • Experience in a professional, service focused and fast-paced environment
Desired Education:
  • High school or General Education Diploma
Working Conditions & Minimum Physical Requirements:
  • Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards
  • Dexterity of hands and fingers to operate a computer and other office equipment
  • Lifting and moving of moderately heavy objects on occasion
  • Standing for extended periods of time

Kennebunk Savings operates on the shared belief that Helping One Another Is the Right Thing To Do. Our Core Values- Trust, Integrity, Proactive and Empathy provide the guide posts for how we support that belief. They guide our day to day actions - from the way we build relationships, to how we make decisions and problem solve, to how we interact with one another. Our Core Values form the foundation of our culture. Embodying them forms the basis of what makes for a successful employee at Kennebunk Savings.
External and internal applicants, as well as position incumbents who become disable as defined under the Americans with Disabilities Act, or Maine/New Hampshire Human Rights Commissions, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
Last Updated 04/29/2022

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