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Customer Assistant Jobs in Manchester, NH (NOW HIRING)

Alphabe Insight

Customer Support Assistant

Lawrence, MA · On-site

$34K - $38K/yr

Customer Support Assistant Elevare Branding is a growing company focused on creating meaningful brand experiences through strong communication, customer engagement, and high-quality in-person ...

Elevare Branding

Customer Support Assistant

Lawrence, MA · On-site

$34K - $38K/yr

Customer Support Assistant Elevare Branding is a growing company focused on creating meaningful brand experiences through strong communication, customer engagement, and high-quality in-person ...

Black Moose Chimney

Office CSR Assistant

Antrim, NH · On-site

$16.25 - $21.25/hr

As our Office CSR Assistant, you'll earn a competitive hourly wage. We also offer an excellent benefits package, including:Flexible schedulePaid trainingEducationCompany -provided toolsFun work ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Manchester, NH

Customer Assistant information

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How much do customer assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer assistant in Manchester, NH is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $21.59 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Manchester, NH?

The most popular types of Customer jobs in Manchester, NH are:

What are popular job titles related to Customer Assistant jobs in Manchester, NH?

For Customer Assistant jobs in Manchester, NH, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Manchester, NH look for?

The top searched job categories for Customer Assistant jobs in Manchester, NH are:

What cities near Manchester, NH are hiring for Customer Assistant jobs?

Cities near Manchester, NH with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Manchester, NH as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,777 per year, or $20.1 per hour.

Customer Support Assistant

Alphabe Insight

Lawrence, MA • On-site

$34K - $38K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Customer Support Assistant

Elevare Branding is a growing company focused on creating meaningful brand experiences through strong communication, customer engagement, and high-quality in-person marketing initiatives. We believe great teams are built by developing great people. Our environment is collaborative, energetic, and growth-oriented, giving motivated individuals the opportunity to strengthen their leadership skills, take on greater responsibilities, and build a long-term career.

Job Description

As a Customer Support Assistant, you will play an important role in supporting customers throughout their experience with Elevare Branding. You will assist with inquiries, provide accurate information, help resolve concerns, and ensure each interaction is handled professionally and efficiently. This position is ideal for someone who is organized, approachable, eager to learn, and comfortable working as part of a collaborative team.

Responsibilities

  • Assist customers with general questions, requests, and service-related inquiries.
  • Provide clear and accurate information regarding available services and solutions.
  • Help identify customer needs and provide appropriate assistance.
  • Address concerns professionally and work toward effective resolutions.
  • Maintain accurate records of customer interactions and relevant information.
  • Communicate effectively with customers and internal team members.
  • Support daily customer service and operational activities.
  • Follow established procedures while maintaining high standards of service.
  • Contribute to a positive, organized, and professional work environment.
Qualifications
  • Strong verbal and written communication skills.
  • Professional and customer-focused attitude.
  • Ability to listen carefully and communicate information clearly.
  • Strong organizational and time-management skills.
  • Comfortable working both independently and as part of a team.
  • Ability to remain professional in a fast-paced environment.
  • Reliable, adaptable, and willing to learn.
  • Strong attention to detail and problem-solving abilities.
Additional Information
  • Competitive salary of $34,000 – $38,000 per year.
  • Full-time employment.
  • Opportunities for professional growth and career advancement.
  • Training and ongoing skill development.
  • Opportunity to strengthen communication, customer service, organization, and problem-solving skills.
  • Supportive and collaborative team environment.
  • Opportunities to take on additional responsibilities as you develop within the company.

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