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Customer Manager Jobs in Manchester, NH (NOW HIRING)

Hobby Lobby Careers

Customer Service Manager

Manchester, NH · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

kSARIA Corporation

Manager, Customer Service

Hudson, NH · On-site

Description The Manager, Customer Service will direct and oversee the organizations customer service and order administration operations. This role is the primary interface between kSARIA's customers ...

aan

Customer Accounts Manager

Concord, NH · On-site

$15.50 - $16.25/hr

Customer Accounts Manager The salary range for this role is $15.50 to $16.25 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Manager

Concord, NH · On-site

$15.50 - $16.25/hr

Customer Accounts Manager The salary range for this role is $15.50 to $16.25 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Aaron's

Customer Accounts Manager

Concord, NH · On-site

$15.50 - $16.25/hr

Customer Accounts Manager The salary range for this role is $15.50 to $16.25 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Hobby Lobby

Customer Service Manager

Manchester, NH · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

EFI

Customer Onboarding Manager

Londonderry, NH · On-site

Customer Onboarding Manager All of us at EFI™ are relentlessly focused on the growth and success of the print business. That's why print providers worldwide turn to EFI to help build their ...

AutoStore

Customer Success Manager

Salem, NH · On-site

Customer Success Manager At AutoStore, customers are our top priority. We need highly motivated, insightful and results-oriented success managers to build and maintain our key customer relationships ...

AutoStore

Customer Success Manager

Salem, NH · On-site

Customer Success Manager At AutoStore, customers are our top priority. We need highly motivated, insightful and results-oriented success managers to build and maintain our key customer relationships ...

Auto Store

Customer Success Manager

Salem, NH · On-site

Customer Success Manager At AutoStore, customers are our top priority. We need highly motivated, insightful and results-oriented success managers to build and maintain our key customer relationships ...

Optimizely

Customer Success Manager

Nashua, NH · On-site

Find us on Instagram: @optimizely Introduction The role of the Senior Customer Success Manager (CSM) will be accountable for driving customer success, leading renewals, creating qualified upsell ...

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Showing results 1-20

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Manchester, NH

Customer Manager information

See Manchester, NH salary details

$32.9K

$65.8K

$106.5K

How much do customer manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer manager in Manchester, NH is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $77,700.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Manchester, NH?

The most popular types of Customer jobs in Manchester, NH are:

What are popular job titles related to Customer Manager jobs in Manchester, NH?

For Customer Manager jobs in Manchester, NH, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Manchester, NH look for?

The top searched job categories for Customer Manager jobs in Manchester, NH are:

What cities near Manchester, NH are hiring for Customer Manager jobs?

Cities near Manchester, NH with the most Customer Manager job openings:

Customer Manager jobs near you

Client Manager, Fred C. Church's Private Client Group

Fred C. Church

Andover, MA • On-site

Full-time

Re-posted 15 days ago

Job description

Summary:
The Private Client Group, Personal Lines Client Manager works closely with other members of the Private Client Group to deliver an outstanding customer service experience to our affluent customer base. In addition to working with our clients and their advisors on day to day service needs, the PCG Client Manager will be responsible for coordinating the renewal process, organizing client review meetings and negotiating renewals with our carrier partners. This is an outstanding opportunity for an enthusiastic and motivated individual to work within a growing practice group.

Its Responsibilities:

  • Perform customer service tasks including; process policy changes, answer billing inquires and general coverage questions
  • Coordinate the renewal process with other PCG team members including submission compilation, delivering schedules of insurance, scheduling renewal meetings and marketing negotiation with carriers.
  • Work with management to continually improve our customer service offering through unique value added services
  • Provide proactive risk management advice to current clients
  • Identify and close potential cross-sell opportunities

Your Qualifications:

  • Technical knowledge of personal lines insurance products

  • Aptitude to understand and analyze personal lines of coverages, forms and policies

  • Intermediate user of MS Office products, particularly Outlook, Word, Excel

  • Exposure to and/or understanding of the unique needs of private/HNW clientele

  • 3+ years of experience handling middle market or HNW insureds

  • Experience with HNW insurance carriers preferred

  • Hands-on knowledge with Applied TAM, preferred

  • Licensed P&C Producer preferred

Your Attributes:

  • Excellent communication skills - both oral and written
  • Ability to use technology to manage workflows and client communications
  • Outstanding customer service skills
  • Sincere interest in solving problems and developing lasting solutions
  • Flexible when priorities and deadlines shift, and can juggle multiple assignments
  • Adapts to change and manages stressful situations professionally
  • Likes to work in and contribute to culture of teamwork and cooperation
  • Demonstrates initiative and ability to work independently

To Apply:
Please include your resume and a cover letter when applying. No phone calls and direct candidates only, please.

Fred C. Church is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need. We celebrate diversity and are committed to creating an inclusive environment for all employees. Come join us!

Apply