Customer Service Manager
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
Manchester, NH · On-site
$20.15 - $21.15/hr
Medical
Dental
Life
Retirement
PTO
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Manchester, NH · On-site
$20.15 - $21.15/hr
Medical
Dental
Life
Retirement
PTO
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Manager Customer Service Manager Customer Service Manager Customer Service
Manager Customer Service Manager Customer Service Manager Customer Service
Management experience: hiring, training, terminating, and evaluating personnel. * Good customer service skills for both internal and external customers * Strong attention to detail and good ...
Management experience: hiring, training, terminating, and evaluating personnel. * Good customer service skills for both internal and external customers * Strong attention to detail and good ...
Management experience: hiring, training, terminating, and evaluating personnel. * Good customer service skills for both internal and external customers * Strong attention to detail and good ...
Management experience: hiring, training, terminating, and evaluating personnel. * Good customer service skills for both internal and external customers * Strong attention to detail and good ...
Customer Operations & Service Manager
Andover, MA · On-site
$125K - $150K/yr
Medical
Dental
Vision
PTO
Customer Operations & Service Manager Location (city, state): Andover, MA Industry: Manufacturing / Industrial Technology Pay: $125,000 - $150,000 DOE Benefits: Full benefits package (medical, dental ...
Quick apply
Customer Operations & Service Manager
Andover, MA · On-site
$125K - $150K/yr
Medical
Dental
Vision
PTO
Customer Operations & Service Manager Location (city, state): Andover, MA Industry: Manufacturing / Industrial Technology Pay: $125,000 - $150,000 DOE Benefits: Full benefits package (medical, dental ...
Manager, Customer Service
Hudson, NH · On-site
The Manager, Customer Service will direct and oversee the organizations customer service and order administration operations. This role is the primary interface between kSARIA's customers and the ...
Manager, Customer Service
Hudson, NH · On-site
The Manager, Customer Service will direct and oversee the organizations customer service and order administration operations. This role is the primary interface between kSARIA's customers and the ...
Description The Manager, Customer Service will direct and oversee the organizations customer service and order administration operations. This role is the primary interface between kSARIA's customers ...
Description The Manager, Customer Service will direct and oversee the organizations customer service and order administration operations. This role is the primary interface between kSARIA's customers ...
... Manage work schedules to effectively maintain customer service standards and meet associates' personal needs. 6. Fully utilize all Standard Practice Train Aids, Reference Documents, and Training ...
... Manage work schedules to effectively maintain customer service standards and meet associates' personal needs. 6. Fully utilize all Standard Practice Train Aids, Reference Documents, and Training ...
Call customers back upon completion of road call. Obtain PO's. Generate computer work orders ... With the assistance of the Branch Manager, schedule service personnel for 40 hour work weeks plus ...
New
Call customers back upon completion of road call. Obtain PO's. Generate computer work orders ... With the assistance of the Branch Manager, schedule service personnel for 40 hour work weeks plus ...
New
Service Manager
Nashua, NH · On-site
PTO
Call customers back upon completion of road call. Obtain PO's. Generate computer work orders ... With the assistance of the Branch Manager, schedule service personnel for 40 hour work weeks plus ...
New
Quick apply
Service Manager
Nashua, NH · On-site
PTO
Call customers back upon completion of road call. Obtain PO's. Generate computer work orders ... With the assistance of the Branch Manager, schedule service personnel for 40 hour work weeks plus ...
New
Service Manager
Chelmsford, MA · On-site
$65K - $85K/yr
Medical
Dental
Life
Retirement
PTO
Deliver excellent customer service. * Supervise and lead our service team. * Manage and evaluate Field Technicians to ensure peak performance. * Conduct ride-alongs with technicians to ensure high ...
Service Manager
Chelmsford, MA · On-site
$65K - $85K/yr
Medical
Dental
Life
Retirement
PTO
Deliver excellent customer service. * Supervise and lead our service team. * Manage and evaluate Field Technicians to ensure peak performance. * Conduct ride-alongs with technicians to ensure high ...
Service Manager
Nashua, NH · On-site
PTO
Call customers back upon completion of road call. Obtain PO's. Generate computer work orders ... With the assistance of the Branch Manager, schedule service personnel for 40 hour work weeks plus ...
Service Manager
Nashua, NH · On-site
PTO
Call customers back upon completion of road call. Obtain PO's. Generate computer work orders ... With the assistance of the Branch Manager, schedule service personnel for 40 hour work weeks plus ...
Service Manager
Chelmsford, MA · On-site
$65K - $90K/yr
Medical
Dental
Life
Retirement
PTO
Deliver excellent customer service. * Supervise and lead our service team. * Manage and evaluate Field Technicians to ensure peak performance. * Conduct ride-alongs with technicians to ensure high ...
Service Manager
Chelmsford, MA · On-site
$65K - $90K/yr
Medical
Dental
Life
Retirement
PTO
Deliver excellent customer service. * Supervise and lead our service team. * Manage and evaluate Field Technicians to ensure peak performance. * Conduct ride-alongs with technicians to ensure high ...
FT Customer Service Manager Trainee (H) FT Customer Service Manager Trainee (H) FT Customer Service Manager Trainee (H)
FT Customer Service Manager Trainee (H) FT Customer Service Manager Trainee (H) FT Customer Service Manager Trainee (H)
Service Manager
$40 - $43/hr
Medical
Retirement
PTO
Working at STYL is about putting the customer first to create communities that deliver the best ... Service Managers are accountable for a team of Technicians and the maintenance and administrative ...
Service Manager
$40 - $43/hr
Medical
Retirement
PTO
Working at STYL is about putting the customer first to create communities that deliver the best ... Service Managers are accountable for a team of Technicians and the maintenance and administrative ...
Service Manager
Manchester, NH · On-site
Utilize CRM software to document, manage and track user contacts * Provide technical support to clinicians and users of the medical device * Assist users with service, repair, and return requests
Quick apply
Service Manager
Manchester, NH · On-site
Utilize CRM software to document, manage and track user contacts * Provide technical support to clinicians and users of the medical device * Assist users with service, repair, and return requests
Service Manager
Manchester, NH · On-site
Utilize CRM software to document, manage and track user contacts * Provide technical support to clinicians and users of the medical device * Assist users with service, repair, and return requests
Service Manager
Manchester, NH · On-site
Utilize CRM software to document, manage and track user contacts * Provide technical support to clinicians and users of the medical device * Assist users with service, repair, and return requests
Service Manager
Medical
Dental
Vision
Life
PTO
Ensure that customers receive prompt, courteous, and effective service * Serve as a liaison between ... Manage and hire technicians and service advisors * Interview and make new hires * Distribute work ...
Service Manager
Medical
Dental
Vision
Life
PTO
Ensure that customers receive prompt, courteous, and effective service * Serve as a liaison between ... Manage and hire technicians and service advisors * Interview and make new hires * Distribute work ...
Service Manager
Medical
Dental
Vision
Life
PTO
Ensure that customers receive prompt, courteous, and effective service * Serve as a liaison between ... Manage and hire technicians and service advisors * Interview and make new hires * Distribute work ...
Service Manager
Medical
Dental
Vision
Life
PTO
Ensure that customers receive prompt, courteous, and effective service * Serve as a liaison between ... Manage and hire technicians and service advisors * Interview and make new hires * Distribute work ...
Customer Service Manager information
See Manchester, NH salary details
$23.9K - $30.7K
5% of jobs
$30.7K - $37.5K
14% of jobs
$40.1K is the 25th percentile. Wages below this are outliers.
$37.5K - $44.2K
16% of jobs
The median wage is $50.4K / yr.
$44.2K - $51K
17% of jobs
$51K - $57.8K
12% of jobs
$57.8K - $64.6K
9% of jobs
$66.1K is the 75th percentile. Wages above this are outliers.
$64.6K - $71.4K
11% of jobs
$71.4K - $78.2K
6% of jobs
$78.2K - $84.9K
5% of jobs
$84.9K - $91.7K
2% of jobs
$91.7K - $98.5K
3% of jobs
$23.9K
$56.6K
$98.5K
How much do customer service manager jobs pay per year?
As of Aug 14, 2026, the average yearly pay for customer service manager in Manchester, NH is $56,568.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,300.00 per year, depending on experience, location, and employer.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Manchester, NH?
The most popular types of Customer Service jobs in Manchester, NH are:
What are popular job titles related to Customer Service Manager jobs in Manchester, NH?
For Customer Service Manager jobs in Manchester, NH, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Manchester, NH look for?
The top searched job categories for Customer Service Manager jobs in Manchester, NH are:
What cities near Manchester, NH are hiring for Customer Service Manager jobs?
Cities near Manchester, NH with the most Customer Service Manager job openings:
$20.15 - $21.15/hr
Full-time
Re-posted 4 days ago
Hobby Lobby rating
6.2
Based on 882 frontline employees who took The Breakroom Quiz
20th of 39 rated national retailers
Job description
New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:
- Perform duties as front-end manager
- Assist customers with returns
- Manage registers
- Assist customers as needed
- Provide excellent customer service
Starting full-time range - $20.15 - $21.15 per hour
What Hobby Lobby employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Hobby Lobby
Sourced by ZipRecruiter
Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.
Industry
Retail and manufacturing
Company size
10,000+ Employees
Headquarters location
Oklahoma City, OK, US