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Customer Assistant Jobs in Riverside, IA (NOW HIRING)

Dollartree

Customer Service Associate I

Washington, IA · On-site

$13 - $17.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Iowa City, IA · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Iowa City, IA · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Wapello, IA · On-site

$13.50 - $18.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Washington, IA · On-site

$13 - $17.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

North Liberty, IA · On-site

$13.25 - $18.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Iowa City, IA · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Wapello, IA · On-site

$13.50 - $18.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Sigourney, IA · On-site

$13.50 - $18.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

North Liberty, IA · On-site

$13.25 - $18.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Muscatine, IA · On-site

$13.50 - $18.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Coralville, IA · On-site

$13.25 - $18.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Iowa City, IA · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Mount Pleasant, IA · On-site

$13 - $18/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Iowa City, IA · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Iowa City, IA · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

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Showing results 41-60

All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Riverside, IA

Customer Assistant information

See Riverside, IA salary details

$14

$19

$23

How much do customer assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer assistant in Riverside, IA is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $21.01 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What cities near Riverside, IA are hiring for Customer Assistant jobs?

Cities near Riverside, IA with the most Customer Assistant job openings:

Customer Assistant jobs near you

Part-Time Customer Service Rep

Farmers and Merchants Savings Bank

Riverside, IA • On-site

$15.25 - $20.75/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

At Farmers & Merchants Savings Bank we pride ourselves on building strong, lasting relationships with our customers. We are looking for an energetic and reliable Customer Service Representative to join our team. This individual would work between the Nichols, Riverside and Lone Tree branch locations.

If you’ve got a passion for people and the desire to succeed, a position at F&M Bank is for you!


What We Offer:

  • Competitive pay
  • Health, dental, and vision insurance options for full-time staff
  • Paid time off and holidays
  • Retirement plan with company match
  • Ongoing training and opportunities for career growth

Primary Responsibilities:

  • Greet customers and provide prompt, friendly service
  • Accepts checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into system
  • Cashes checks and processes withdrawals
  • Opens new accounts, certificates of deposit, safe deposit boxes and gift cards for both consumers and businesses
  • Processes loan payments
  • Balance a cash drawer at a rate of 95% or higher
  • Maintain a high level of confidentiality and compliance with all bank policies and regulations
  • Remain educated on the complete bank line of products and services
  • Identifies fraudulent activity
  • Assists with night depository and vault duties


Requirements:

  • High School Diploma or equivalent required
  • Previous customer service, retail, or banking experience is a plus
  • Strong communication skills
  • Basic working knowledge of Microsoft Office (Word, Excel, PowerPoint)
  • Ability to work 20 hours a week
  • Available to work any shifts Monday through Friday, with rotating Saturday mornings
  • Always maintain professional appearance and behavior
  • Strong customer service skills and ability to work with all types of customers
  • Must be a team player and willing to jump in to assist with any special projects, etc.

EEO Statement: Farmers & Merchants Savings Bank is an Equal Opportunity Employer