Customer Assistant Jobs in Keystone, IA (NOW HIRING)

Eligible Work Locations: Remote - Nationwide, United States

Project Coordinator, IT Infrastructure

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 14,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 15 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Why should you join the PMO?

As a Project Coordinator, you will be working on exciting infrastructure driven projects for Fortune 500 customers across all verticals. Our global infrastructure planning and deployment services deliver thousands of projects each year. From employing our methodologies at hundreds of sites to leveraging complete enterprise design services, customers trust our infrastructure experts to assess the technology they have today and design the solutions they need for tomorrow.

Responsibilities:

Tracking and understanding documentation deliverables for multiple small IT projects

Gather documentation from the customer

Assist with or manage the oversight of all aspects of project life cycle to include initiation, planning, execution, controlling and closing; taking project through final implementation

Ability to develop and maintain relationships with internal & external stakeholders

Demonstrated skill with Microsoft Excel

General understanding of project scope, and objectives

Basic understanding of project team roles and functions to effectively assist in coordinating activities/tasks

Follow best practices and ensure that requirements are met and documented

Document project risks, assumptions, and constraints and aid in implementing approved actions and workarounds designed to mitigate project risk events

Monitor status of all identified risks in order to minimize the impact of the risks on the project

Financial management of project budgets to ensure all budgets, forecasts and costs are measured, tracked and reported for project success

Use appropriate tools and techniques to identify and quantify variances

Document measurement criteria for success with the help of Project Managers or other Leads

Assist in managing changes to the project scope, project schedule, and project costs

Ensure that all issues are captured, resolved and that resolutions are documented and communicated

Actively participate and/or lead project meetings, and follow up on action items.

Provide input regularly for status reports including program portfolio reviews

Assume responsibility and coordination for a wide variety of project and/or program related tasks

Qualifications:

• Bachelor's Degree in Business, IT, or related field or equivalent experience
• 2+ years of IT Project Coordination/Project Management experience required
• Experience supporting external customers in a professional services and/or managed services environment
• Exposure to Infrastructure technology projects and project management
• Experience working as an IT project coordinator or similar role
• Advanced Skills in MS Office applications including Excel, Word, SharePoint, Smartsheet and Outlook
• Experience with Multisite hardware deployments
• Experience with MS Project
• Experience with financial processes; ability to understand, analyze and create financial reports
• Understanding of project management industry standard framework and the development life cycle
• Ability to work independently and aggressively track project timelines
• Experience with T-scheduling for planning, monitoring, and controlling of project timelines, making sure projects are completed on time & within budget
• Excellent documentation skills and attention to detail
• Ability to effectively communicate well with customers and co-workers (written, verbal, and presentation)
• Strong team building skills
• Excellent problem solving skills

Want to learn more about Infrastructure Services? Check us out on our platform:https://www.wwt.com/infrastructure-services

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $51,600.00 to $64,500.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

If you have any questions or concerns about this posting, please emailtaposting@wwt.com.