ZipRecruiter

Log In

1

Customer Assistant Jobs in Keystone, IA (NOW HIRING)

Family Dollar

Customer Service Associate I

Marengo, IA · On-site

$13.50 - $18.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Marshalltown, IA · On-site

$13.50 - $18.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Cedar Rapids, IA · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Tama, IA · On-site

$12 - $16.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Cedar Rapids, IA · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Cedar Rapids, IA · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Marengo, IA · On-site

$13.50 - $18.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Marshalltown, IA · On-site

$13.50 - $18.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Cedar Rapids, IA · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Cedar Rapids, IA · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Vinton, IA · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Gladbrook, IA · On-site

$13.50 - $18.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Tama, IA · On-site

$12 - $16.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service Associate I

Cedar Rapids, IA · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Cedar Rapids, IA · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Cedar Rapids, IA · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate I

Gladbrook, IA · On-site

$13.50 - $18.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

previous page

Showing results 41-60

All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Keystone, IA

Customer Assistant information

See Keystone, IA salary details

$13

$18

$22

How much do customer assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer assistant in Keystone, IA is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $20.38 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What cities near Keystone, IA are hiring for Customer Assistant jobs?

Cities near Keystone, IA with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Keystone, IA as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,458 per year, or $19 per hour.

Customer Experience Lead - Full Time

Burlington Stores

Marshalltown, IA • On-site

$14.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Key responsibilities

  • Support and coordinate daily front-end operations, including checkout flow and line management.

  • Direct associates during shifts, adjusting priorities to meet business needs.

  • Ensure workload tasks, recovery, and merchandising standards are completed.

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 947 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

If you want an exciting job with one of the largest off-price retailers in the nation, join the Burlington Stores team as a Full-Time Customer Experience Lead !
Overview:
As a Customer Experience Lead, you'll play a key role in delivering a positive and engaging shopping experience for our customers. You'll help drive front-end operations, support associates during your shift, and ensure the sales floor is organized, stocked, and ready to serve our customers.
This is a hands-on leadership role where you'll work closely with store leadership to keep operations running smoothly while modeling Burlington's core values and customer-first mindset.
What You'll Do
  • Lead by example to deliver excellent customer service across the store
  • Support and coordinate daily front-end operations, including checkout flow and line management
  • Direct associates during your shift, adjusting priorities to meet business needs
  • Ensure fast, friendly, and accurate transactions (sales, returns, exchanges, etc.)
  • Help resolve customer concerns and escalate issues when needed
  • Ensure workload tasks, recovery, and merchandising standards are completed
  • Perform opening and/or closing duties as assigned
  • Support proper scheduling of breaks and front-end coverage
  • Troubleshoot routine register or transaction issues to minimize service disruptions
  • Partner with store leadership to identify and address service or execution opportunities
  • Assist with merchandise flow and maintain organization in stock and support areas
  • Reinforce company policies, safety standards, and operational procedures

What We're Looking For
  • A strong customer service mindset with a passion for helping others
  • Ability to lead, coach, and motivate associates in a fast-paced environment
  • Strong communication and problem-solving skills
  • Ability to stay organized and adjust priorities quickly
  • Team-oriented with the ability to build positive working relationships
  • Attention to detail and commitment to operational accuracy
  • Flexibility to work a schedule that includes nights, weekends, and holidays

Experience:
  • 1+ years of retail experience preferred (off-price, big box, or specialty retail environments are a plus)

Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $14.50 per hour - $14.50 per hour
Location 01856 - Marshalltown
Posting Number P1-6248873-1
Address 2500 South Center St
Zip Code 50158
Position Type Regular Full-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $14.50 - $14.50 per hour

What Burlington employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Burlington logo

About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

View All Burlington Jobs

Apply