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Customer Assistant Jobs in Riverside, IA (NOW HIRING)

AFC Industries

Customer Support

Muscatine, IA · On-site

$20 - $22/hr

Provide effective sales service support for all customers by efficiently processing all customer orders and monitoring the shipment. Assist the Foremost sales team, as needed, in the development of ...

AFC Industries

Customer Support

Muscatine, IA

$20 - $22/hr

Provide effective sales service support for all customers by efficiently processing all customer orders and monitoring the shipment. Assist the Foremost sales team, as needed, in the development of ...

Von Maur

CUSTOMER SERVICE COUNTER

Coralville, IA · On-site

Answer a multi-line telephone - assist customers or direct them to the appropriate area * Provide customer charge account services, including opening accounts, accepting payments, and answering ...

Planet Fitness

Customer Service Representative

Iowa City, IA · On-site

$14 - $19/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member ...

Planet Fitness

Customer Service Rep

Iowa City, IA · On-site

$11.75/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member ...

Dollar Tree

Customer Service Associate

Coralville, IA · On-site

$13.25 - $18.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate

Iowa City, IA · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

SCHEELS

Gun Customer Service

Coralville, IA · On-site

$13.25 - $18.25/hr

Gun Customer Service associates are responsible for creating a welcoming environment by greeting ... Complete firearm background checks * Assist with Gun Room housekeeping * Ensure all ATF federal ...

Dollar Tree

Customer Service Associate

Iowa City, IA · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollartree

Customer Service Associate

Coralville, IA · On-site

$13.25 - $18.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

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Showing results 21-40

All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Riverside, IA

Customer Assistant information

See Riverside, IA salary details

$14

$19

$23

How much do customer assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer assistant in Riverside, IA is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $21.01 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What cities near Riverside, IA are hiring for Customer Assistant jobs?

Cities near Riverside, IA with the most Customer Assistant job openings:

Customer Assistant jobs near you

Field Diesel Mechanic - Customer Equipment

United Rentals

Iowa City, IA • On-site

Full-time

Medical, PTO

Re-posted 7 days ago

United Rentals rating

7.9

Company rating: 7.9 out of 10

Based on 465 frontline employees who took The Breakroom Quiz

76th of 178 rated vehicle equipment hire

Job description

Great company. Great people. Great opportunities.

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Field Diesel Mechanic - Customer Equipment Solutions (Service Tech IV - Field Service - CES), you'll use your skills to perform maintenance and repairs of complex equipment on customer owned equipment with limited or no supervision in a highly skilled, safe, and professional manner. Every day, you can improve and challenge yourself, and if you have the desire and ambition, you'll have the potential to work towards leadership roles in our Service Department.

Like every member of our team, we will rely on you to provide exceptional customer service to our customers. What you'll do: Maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools while using a high degree of independent judgment Travel to customer job sites for repair/maintenance of customer owned equipment; must maintain service vehicle in a clean and professional manner Assist in the training of lower level technicians as needed Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis Upsell and demonstrate a wide array of complex equipment for customers Assist with pick-up and delivery of equipment & parts Other duties assigned as needed Requirements: High School diploma or equivalent Valid driver's license with acceptable driving record 5+ years of experience repairing/maintaining equipment and tools Advanced mechanical aptitude and working knowledge of tools Knowledge of construction equipment and strong mechanical background knowledge of various engines Advanced understanding of schematics and diagrams Must own tools applicable to position Superior customer service, teamwork and verbal/written communication skills Ability to frequently lift items up to 45 lbs. This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Why join us. We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: Paid Parental Leave United Compassion Fund Employee Discount Program Career Development & Promotional Opportunities Additional Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and welcoming culture Explore our comprehensive U.S

benefit offerings For Canadian benefits, click here United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. Apply.

What United Rentals employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About United Rentals

Sourced by ZipRecruiter

At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization - and we're passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future.

Industry

Construction and retail

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

Social media

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