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Customer Assistant Jobs in Provo, UT (NOW HIRING)

Project Manager

Provo, UT ยท On-site

$75 - $100/hr

Develop and manage project Schedule of Values (SOV), update based on production, prepare billing packages, and submit to the customer. * Assist in pre-construction efforts including bid preparation ...

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

Customer Service Representative

Provo, UT ยท On-site

$16 - $18/hr

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

Customer Service Representative

Provo, UT ยท On-site

$16 - $18/hr

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

Customer Service Representative

Provo, UT ยท On-site

$16 - $18/hr

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

Customer Service Representative

Draper, UT ยท On-site

$15 - $20.25/hr

Process Orders with Accuracy: Assist customers in placing and tracking orders while ensuring smooth transactions. Resolve Customer Challenges : Work with internal teams to identify and solve customer ...

Customer Service Representative

Draper, UT

$15 - $20.25/hr

Process Orders with Accuracy: Assist customers in placing and tracking orders while ensuring smooth transactions. Resolve Customer Challenges : Work with internal teams to identify and solve customer ...

Customer Service Representative

American Fork, UT ยท On-site

$14.25 - $19.50/hr

Respond to customer inquiries via phone, email, chat, and support tickets in a professional and timely manner. * Assist customers with product setup, operation, troubleshooting, and maintenance.

Customer Service Representative

American Fork, UT ยท On-site

$14.25 - $19.50/hr

Respond to customer inquiries via phone, email, chat, and support tickets in a professional and timely manner. * Assist customers with product setup, operation, troubleshooting, and maintenance.

Customer Care Specialist

Lehi, UT ยท Remote

$16 - $21/hr

Proactively follow up with leads, demo requests, and inbound inquiries to drive conversion and adoption. * Assist customers with onboarding activities such as account setup, product registration, and ...

Customer Care Specialist

Lehi, UT ยท On-site

$50K - $60K/yr

Proactively follow up with leads, demo requests, and inbound inquiries to drive conversion and adoption. * Assist customers with onboarding activities such as account setup, product registration, and ...

Customer Care Representative

Lehi, UT ยท On-site

$17 - $19/hr

Maintain a strong understanding of our products, services, and policies to assist and convey information clearly and efficiently to customers. * Help customers and sales reps with billing questions ...

Customer Sales Representative

Sandy, UT ยท On-site

$720 - $930/wk

... program.- Assist customers with fueling their vehicles.- Process customer transactions for purchases in-store, including collecting payments, dispensing change, and issuing receipts.- Maintain ...

Customer Sales Representative

Lehi, UT ยท On-site

$710 - $920/wk

... program.- Assist customers with fueling their vehicles.- Process customer transactions for purchases in-store, including collecting payments, dispensing change, and issuing receipts.- Maintain ...

Showing results 21-40

Customer Assistant information

See Provo, UT salary details

$14

$19

$23

How much do customer assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer assistant in Provo, UT is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $20.91 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.

What are the most commonly searched types of Customer jobs in Provo, UT?

The most popular types of Customer jobs in Provo, UT are:

What are popular job titles related to Customer Assistant jobs in Provo, UT?

For Customer Assistant jobs in Provo, UT, the most frequently searched job titles are:

What cities near Provo, UT are hiring for Customer Assistant jobs?

Cities near Provo, UT with the most Customer Assistant job openings:

Infographic showing various Customer Assistant job openings in Provo, UT as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $40,519 per year, or $19.5 per hour.

$75 - $100/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

About Us

Summit Line Construction, a subsidiary of Quanta Services, Inc.(NYSE: PWR), is one of North America's premier utility construction companies. Headquartered in Heber City, Utah, we offer powerline and substation construction and maintenance services in a variety of utility markets. Like many Quanta operating companies, Summit Line continues to experience significant growth. As our national operations expand, we seek motivated individuals to join the team!

About this Role

Company Overview:

Summit Line Construction is headquartered in Heber City, Utah. With additional Utah locations in Draper and Provo. You can also find us in Northern California, Reno, Las Vegas and Phoenix. We offer our team members competitive pay and benefits, rewarding work, growth opportunities, and a constructive and collaborative work environment.

Position Summary: We are currently accepting resumes for an experienced Project Manager for upcoming work in the area. The Project Manager will oversee the planning, directing, and coordinating of high-voltage electric transmission and distribution construction and maintenance projects throughout the country. This role involves ensuring the successful organization, scheduling, budgeting, staffing, subcontractor management, safety, quality, and implementation of these projects.

What You'll Do

Key Responsibilities:

Project Planning and Management:

  • Lead the preparation and manage the projected budget for labor, materials, equipment, and subcontractors procured on the project.
  • Ensure project costs stay within the forecasted budget range and implement cost-saving measures where possible.
  • Develop and manage project Schedule of Values (SOV), update based on production, prepare billing packages, and submit to the customer.
  • Assist in pre-construction efforts including bid preparation, contract and exhibit review, and execution planning.
  • Responsible for daily, weekly, and monthly projections and progress for all construction activities.
  • Provide project cost forecasting, monthly cost to complete development, and accuracy of reporting.
  • Develop, submit, track, and maintain all project submittals and requests for information.
  • Review cost reports and evaluate methods to reduce costs while maintaining productivity.
  • Develop, submit, track, and maintain all project submittals and requests for information.
  • Responsible for the invoicing or payment application process for completed scope.
  • Create, maintain, and update comprehensive project schedules that reflect all aspects of the projectโ€™s scope.
  • Monitor the quality of weekly labor and equipment hours, material, and subcontractor reporting.

Contract Administration:

  • Prepare, review, and negotiate revisions, changes, and additions to contractual agreements with suppliers and subcontractors.
  • Work with legal to oversee contracts to protect the companyโ€™s interests while maintaining good relationships.
  • Ensure all contracts comply with company policies and legal requirements.
  • Prepare and manage subcontracts, vendors, and associated documentation.

Documentation and Reporting:

  • Maintain comprehensive electronic and printed files of working documents in accordance with outlined document control practices.
  • Generate and review daily, weekly, and monthly projections and progress reports for all construction activities.
  • Present project updates to executive leadership and stakeholders.

Stakeholder Communication and Issue Resolution:

  • Build and maintain relationships with clients, suppliers, and subcontractors.
  • Lead meetings with supervisory personnel, subcontractors, or engineers to discuss and resolve matters such as work procedures, complaints, or construction problems.
  • Interpret and explain plans and contract terms to administrative staff, workers, and clients, representing the owner or developer.
  • Identify and fulfill stakeholdersโ€™ reporting requirements promptly and accurately.

Material and Quality Management:

  • Develop and oversee project material trackers based on customer Bill of Materials (BOM), drawings, and scope. Maintain material tracker based on inventories, production, shortages, and damages.
  • Monitor and control construction through communication with the superintendent to ensure the project is built on schedule and within budget.
  • Execute corrective actions to address delays, adverse weather conditions, or emergencies.
  • Monitor and control construction through communication with the superintendent to ensure the project is built on schedule and within budget.
  • Ensure productivity, efficient use of materials/equipment, and contractual performance of the project.

Team Leadership and Development:

  • Mentor and guide assistant project managers and project coordinators, providing training and development opportunities.
  • Foster a collaborative and high-performance team environment.
  • Lead daily, weekly, and monthly meetings, as required
  • Support and prepare for staffing adjustments in anticipation of upcoming and recently completed work.
What You'll Bring

Qualifications:

  • Experience:Minimum of 5-7 years of project management experience in high-voltage electric transmission and distribution or inside commercial, industrial electrical construction or a related field.
  • Technical Proficiency: Must be proficient with Microsoft Office suite, particularly strong Microsoft Excel skills. Experience with project software is preferred.
  • Communication Skills: Excellent written and oral communication skills.
  • Multi-tasking Ability: Must be able to handle multiple tasks simultaneously and prioritize work effectively.
  • Adaptability: Must be able to work in a fast-paced environment, switch directions as needed, and demonstrate adaptability.
  • Education: Bachelorโ€™s degree in construction management, engineering, or business, or a related field is required. Advanced degree or professional certification (e.g., PMP) is preferred.
  • Compliance: Must pass mandatory drug and alcohol screenings.
What Youโ€™ll Get

We offer an extremely competitive and comprehensive benefits package including:

  • PTO that starts accruing DAY 1
  • 401K Immediate Vesting; employer match starting same day
  • Several medical plan options
  • Dental and Vision benefits
  • Life insurance, short term & long-term disability
  • Paid Holidays
  • Employee discounts, EAP and Wellness Program
  • Identity Theft Protection and so much more
Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact the Companyโ€™s Human Resources department.

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