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Customer Service Jobs in Provo, UT (NOW HIRING)

Customer Service

Lehi, UT ยท On-site

$15 - $20.50/hr

Job Summary Quenchit Soda Lehi hires Part-Time customer service employees to make drinks, take orders, and provide great service with a smile. We hire happy people who enjoy serving others to make ...

Customer Service

Lehi, UT

$15 - $20.50/hr

Responsibilities and Duties Customer Service Sales people focus on speed and accuracy to make the best drinks in Lehi. * Accurately and quickly mix the drink orders placed with the proper syrups ...

customer service

Cottonwood Heights, UT ยท On-site

$13.75 - $19/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

customer service

Cottonwood Heights, UT ยท On-site

$13.75 - $19/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service

American Fork, UT ยท On-site

$8.50 - $12/hr

Learn cashier skills, customer service skills, and how to make mixed drinks, all while having the opportunity to grow with an amazing company. If you're a stay at home mom/dad looking to get a few ...

Customer Service

South Jordan, UT ยท On-site

$15.25 - $20.75/hr

Client Facing Service Professionals handle incoming phone calls regarding various service inquiries on Bank accounts. Calls will need to respond with a high degree of accuracy and efficiency, while ...

Customer Service Associate

Provo, UT ยท On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Representative

Sandy, UT

$15.25 - $20.75/hr

The Customer Service Representative (CSR), will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might ...

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Customer Service Associate

Draper, UT ยท On-site

$13.50 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Rep

Draper, UT ยท On-site

$15 - $20.25/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

Customer Service Representative

Lehi, UT

$15 - $20.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

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Customer Service information

See Provo, UT salary details

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How much do customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service in Provo, UT is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.76 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.

What are the most commonly searched types of Customer Service jobs in Provo, UT?

The most popular types of Customer Service jobs in Provo, UT are:

What are popular job titles related to Customer Service jobs in Provo, UT?

For Customer Service jobs in Provo, UT, the most frequently searched job titles are:

What cities near Provo, UT are hiring for Customer Service jobs?

Cities near Provo, UT with the most Customer Service job openings:

Infographic showing various Customer Service job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,985 per year, or $17.8 per hour.

Customer Service

Quench It Lehi

Lehi, UT โ€ข On-site

$15 - $20.50/hr

Part-time

Re-posted 8 days ago


Job description

Job Summary

Quenchit Soda Lehi hires Part-Time customer service employees to make drinks, take orders, and provide great service with a smile. We hire happy people who enjoy serving others to make customers smile. Our products are custom made in local bakeries and mixed for happiness in a cup. We train each person to follow our recipes and processes to make a trip to Quenchit Lehi a speedy and happy experience.

Responsibilities and Duties
Customer Service Sales people focus on speed and accuracy to make the best drinks in Lehi.

  • Accurately and quickly mix the drink orders placed with the proper syrups, purees, and/or creams.
  • Process orders accurately with a smile on our point of sale equipment.
  • Deliver orders in proper sequence so each customer has their expectations exceeded.
  • Maintain the highest standards of Food Safety and strictly follow food handlers procedures.
  • Properly clean food prep surfaces, preparation utensils, floors, refrigerators, and freezers.
  • Complete each shift with speed, accuracy, and above all, having fun while serving the customer!

Qualifications and Skills
We will teach and develop all successful applicants who want to work serving drinks and snacks with a smile!

  • Customer Service Experience preferred
  • Adaptability to fast paced drink production environment
  • Ability to adjust to unique orders and think quickly
  • Strong technology experience with tablets and touchscreen equipment
  • Desire to learn new things and follow proprietary recipes
  • Honesty and integrity in processing customer orders

Company Culture
Quenchit Lehi is a fun work place designed to be a fast paced and exciting. Our team loves to deliver unique recipes and gourmet baked products. We maintain short shifts that pass the time quickly while offering free drinks to our team members while on shift.

  • Flexible shifts to work around school classes
  • Time off by request
  • Development for Shift Supervisor promotion
  • Drinks courtesy of the business while on shift
  • Happiness in a Cup

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