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Customer Service Jobs in Provo, UT (NOW HIRING)

Partners Personnel Management

Customer Service

Lehi, UT · On-site

$17/hr

Job Title: Customer Service Job Summary: We are looking for a friendly and dependable Customer Service Representative to provide excellent support to customers. In this role, you will answer ...

New

Quench It Lehi

Customer Service

Lehi, UT

$15 - $20.50/hr

Responsibilities and Duties Customer Service Sales people focus on speed and accuracy to make the best drinks in Lehi. * Accurately and quickly mix the drink orders placed with the proper syrups ...

Quench It Lehi

Customer Service

Lehi, UT

$15 - $20.50/hr

Job Summary Quenchit Soda Lehi hires Part-Time customer service employees to make drinks, take orders, and provide great service with a smile. We hire happy people who enjoy serving others to make ...

Dollartree

customer service

Cottonwood Heights, UT · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollar Tree

customer service

Cottonwood Heights, UT · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Rocky Mountain ATV/MC

Customer Service - Full Time

Payson, UT · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type Full-time Description Rocky Mountain is hiring new Team Members to join our Call Center Department as a CSR - training class is on August 31st. For over 35 years, Rocky Mountain ATV/MC has ...

Rocky Mountain ATV

Customer Service

Payson, UT · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type Full-time Description Rocky Mountain is hiring new Team Members to join our Call Center Department as a CSR - training class is on August 31st. For over 35 years, Rocky Mountain ATV/MC has ...

Collabera

Customer Service

South Jordan, UT · On-site

$15.25 - $20.75/hr

Client Facing Service Professionals handle incoming phone calls regarding various service inquiries on Bank accounts. Calls will need to respond with a high degree of accuracy and efficiency, while ...

Ardent Services

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Type Full-time Description Customer Service Representative Lehi, UT | Full-Time, In-Person Looking for a role where your work truly makes an impact? Ardent Logistics is seeking a Customer Service ...

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All JobsCustomer Service JobsCustomer Service Jobs in Provo, UT

Customer Service information

See Provo, UT salary details

$9

$17

$25

How much do customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service in Provo, UT is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.76 per hour, depending on experience, location, and employer.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, patience to handle difficult situations calmly, empathy to understand customer needs, and active listening to accurately respond to inquiries. These skills help ensure positive customer experiences and are often complemented by familiarity with customer service tools and protocols.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is an example of a customer service job?

An example of a customer service job is a customer service representative, who interacts with customers to address inquiries, resolve issues, and provide information about products or services. These roles often require communication skills, patience, and familiarity with customer management tools like CRM software.

What are good paying customer service jobs?

Customer service jobs that tend to offer higher pay include roles such as customer service managers, technical support specialists, and account managers, often requiring relevant experience or specialized skills. These positions may also involve working in industries like technology, finance, or healthcare, where higher compensation is common. Advanced certifications or bilingual abilities can further increase earning potential.
More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Provo, UT? The most popular types of Customer Service jobs in Provo, UT are:
What are popular job titles related to Customer Service jobs in Provo, UT? For Customer Service jobs in Provo, UT, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in Provo, UT look for? The top searched job categories for Customer Service jobs in Provo, UT are:
What cities near Provo, UT are hiring for Customer Service jobs? Cities near Provo, UT with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in Provo, UT as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 88% In-person, 5% Hybrid, and 7% Remote job distribution, with an average salary of $36,985 per year, or $17.8 per hour.

Customer Service

Partners Personnel Management

Lehi, UT • On-site

$17/hr

Other

Posted 3 days ago

New

Job description

Job Title: Customer Service
Job Summary:
We are looking for a friendly and dependable Customer Service Representative to provide excellent support to customers. In this role, you will answer questions, resolve concerns, process orders, and ensure every customer has a positive experience.
Pay Rate: $17/hour
Shift:8am-4:30pm
Responsibilities:
  • Assist customers by phone, email, or in person.
  • Answer questions and resolve customer concerns.
  • Process orders, returns, and account updates.
  • Maintain accurate customer records.
  • Communicate professionally with customers and team members.
  • Perform general office and administrative tasks as needed.
Qualifications:
  • Previous customer service experience preferred.
  • Strong communication and problem-solving skills.
  • Basic computer skills and ability to learn new software.
  • Excellent organizational and multitasking abilities.
  • Positive attitude and reliable attendance.
  • Bilingual (English/Spanish) is a plus.

Ready to join our team? Call us at 801-882-7880 or visit us at 7157 S Bingham Jct Blvd G106, Midvale, UT 84047. Don't miss out on this exciting opportunity!
#MidvaleBranchC
#MidvaleBranchCA

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