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Customer Service Rep Jobs in Provo, UT (NOW HIRING)

Xyngular

Customer Service Representative

Lehi, UT · On-site

$16.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$16.50/hr

Customer Service RepresentativeIntroCustomer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Just Right Air

Customer Service Representative

Sandy, UT · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR), will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might ...

Ardent Services

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

Job Type Full-time Description Customer Service Representative Lehi, UT | Full-Time, In-Person Looking for a role where your work truly makes an impact? Ardent Logistics is seeking a Customer Service ...

New

Crash Champions

Customer Service Rep

Draper, UT

$15 - $20.25/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Provo, UT

Customer Service Rep information

See Provo, UT salary details

$9

$17

$25

How much do customer service rep jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service rep in Provo, UT is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What is the job of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What are the most commonly searched types of Customer Service Rep jobs in Provo, UT?

The most popular types of Customer Service Rep jobs in Provo, UT are:

What are popular job titles related to Customer Service Rep jobs in Provo, UT?

For Customer Service Rep jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Provo, UT look for?

The top searched job categories for Customer Service Rep jobs in Provo, UT are:

What cities near Provo, UT are hiring for Customer Service Rep jobs?

Cities near Provo, UT with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,985 per year, or $17.8 per hour.

Customer Service Representative / CSR

Amicis Global

South Jordan, UT • On-site

$22/hr

Contractor

Re-posted 20 hours ago

Job description

Title: Customer Service Representative / CSR
Location: South Jordan, UT 84095
Duration: 12 Months
Pay Rate: $22.00/- on W2
 
 
Kindly share your most updated resume.
 
 
Roles and Responsibilities:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
· Ability to contribute in a fast paced, team-oriented environment.
· Aptitude to multi-task and adjust quickly to change in a busy financial service center.
 
Preference for 1 of the following criteria:
• College Degree.
• Previous contact center experience.
 
 
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